Office Microsoft

JANET L. WILLETT

**** ***** ****. ******** *****, OH

330-***-**** **********@*****.***

PROFESSIONAL SUMMARY

§ Experienced Healthcare Administration professional specializing in customer care, book keeping, office organization and management.

§ Highly motivated with strong communication and interpersonal skills. Efficient multitasker; thrives in fast paced, goal-oriented environments and enjoys working with patients and colleagues.

§ Driven, reliable and consistent, with a desire to learn and gain new experience and skill sets. OBJECTIVE

To obtain a position in the healthcare field utilizing my skills and prior work experience to maximize the productivity and efficiency of day-to-day office tasks and goals. WORK EXPERIENCE

Western Reserve Hospital Cuyahoga Falls, OH

Unit Clerk August 2017 – June 2018

§ Admitting and discharging patients

§ Creating new consults for providers

§ Answering phones and call lights from patients

§ Paging providers as needed for patient care

§ Checking charts and delivering specimens to the lab on a daily basis

§ Assisting nurses, techs and providers as needed

Comprehensive Pain Management Akron, OH

Prior Authorization Specialist July 2015 – May 2017

§ Submitting, tracking and completing all procedure insurance authorizations

§ Verifying insurance eligibility and benefits

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§ BWC spreadsheets and C-9s

§ Processing appeals for denials

§ Patient outreach and follow up

Western Reserve Pain Center Cuyahoga Falls, OH

Procedure Scheduler August 2009 – June 2015

§ Managed all front desk and Behavioral Health office duties

§ Balancing daily receivables

§ Training new employees

§ Retrieving lab results and diagnostic testing

§ Scheduling and organizing meetings with providers and drug reps RELEVANT SKILLS

§ Microsoft Office (Outlook, Word, Excel, PowerPoint)

§ Citrix

§ ECW

§ Care One

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