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Hr Service

Chennai, Tamil Nadu, India
September 18, 2018

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Dhanya K U

E Mail:

Contact: 766-***-****


Seeking a suitable position in the organization that provides me ample opportunity to explore my skill sets and help me grow in my career.

An Overview

Total 4.2 yrs of experiences wherein 1.7 Yrs of experience in a leading BPO company as Officer HR and 7 months of experience in HR Solutions as HR Coordinator and 2 yrs of experience as Service delivery partner in HRO process.

As a Service Delivery Partner, I involved in PMO, On-Boarding Process, Exit Process, and Mediclaim Process, Handling employee movement, Revision Letter Processing, Probation and Payroll.

Strong team handling skills and negotiation skills

Rich experience in entire Recruitment Cycle

Very good experience in Non IT (BFSI- Credit Rating & Tax services) domain and fair experience in Automotive (Industrial, manufacturing) domain.

Experience in End-End Non IT recruitment.

Good experience in handling client with BFSI domain and client interaction with Automotive (Manufacturing) sector

Recruited for all positions(Entry level-to-Higher level) with BFSI Domain

Focused and pragmatic with excellent interpersonal and communication skills; competent to work in highly diverse environments with people from varied backgrounds; popular team worker with leadership traits.

Academic Credentials


Name of Institution

Year of passing



Sathyabama University Chennai


CGPA 8.03 (With Distinction)

B. SC., COMPUTER Science

Prince Shri Venkateshwara Arts & Science College, Gowriwakkam Chennai; Madras University




St. Michael’s Matriculation Higher Secondary School Chennai




St. John’s English School & Junior College Chennai, CBSE Board



Occupational Contour

Neeyamo Enterprise Solutions (Pvt.) Ltd. -Aug 2013 to Aug 2015

Role: Service Delivery Partner

About Company

Neeyamo Enterprise Solutions is a provider of end-to-end Human Resources Outsourcing (HRO) services focusing specifically on mid-market companies worldwide. It offers HRO services on proven best-of-breed technology platforms and delivers them using a global delivery model ensuring customer proximity and local law compliances.

Neeyamo has a unique delivery model for its HR service offerings to meet specific mid-market requirements. Its service lines cover entire pre-hire to post-retire employee life cycle. Global capabilities exists to service Payroll, Benefits, Workforce Administration, Recruitment Support and Employee Helpdesk

Roles and Responsibility

End - to - End recruitment process.

On boarding:

oPre - On boarding :

Sending offer letter soft copy to employees once interview is cleared.

Coordinating with employee and mediclaim team for employees health check up process.

Following up with employee till employee joiners.

oPost – On boarding :

Sending hardcopy of offer letter and check list on the day of joining.

Following with focals on the number of joiners in each location and updating the client and internal team.

Do personal document validation and sends it to client on time.

Mediclaim Process;

oBased on the joiners list get the mediclaim data from concern team and collate all the inputs and after validation sent to client.

oFor the exit employees we need to inform concern mediclaim team to deactivate there inputs.

oIn case of interim addition (addition of Spouse or New born baby) and Modification of data in mediclaim process we need to add the necessary data in tracker and sent to mediclaim team within stipulated time.

oFollow up with client till the employees data’s has been updated with the mediclaim team.

Letter Generation:

oBased on the employee request we need to prepare varies letters like address proof, employment proof for the purpose of Visa, banking, address proof, education and so on.

oWhen there is location change within country we need to prepare the transfer letter and share it with employees once we receive all the necessary approvals and the acknowledgment letter need to be shared with client for documentation.

Revision and Promotion letters :

oOnce we receive the data from client we need to validate the entire data and make sure there is no exited employee.

oCross check the variables (CTC), letter date, type of letter, client, email Id, DOB of employee. Once all the inputs has been checked sent it to client for approval.

oOnce data has been approved, input needs to be sent to IT team and get the sample data and share with client for further approval. Once it has been approved need to coordinate with IT team and client till the letters roll out to employees.

oOnce letters are sent we need to move the same to client server.

Probation Letters:

oEvery month we need to find out how many employees probation is getting over and becoming permanent employees.

oWe need to send the list to concern reporting managers for approval. Once we receive the approval for confirmation we need to roll out the confirmation letters with the employee .If the reporting manger asks to extent the probation period we need to send extension letter.

oWhen reporting manager is not responding to first mail we need to follow up for 2 days and then sent mail to higher authority.

Payroll Process :

oShare New joiners data, Mediclaim process, stop salary for exit employees, location transfer, earnings and deduction with client on monthly bases.

Clients handling: Outsourcing

Specialties: Positive attitude, Good Team management capability, Aggressive Recruiter, Good at Time Management, Client interaction.

Markerz Hr Solutions- Hr Coordinator (Dec 2012 to Jul 2013)

Role: HR Coordinator

About Company

Markerz HR Solutions, one of the fast growing end-to-end Recruitment & Staffing Solutions Consultants in India. Markerz provides a comprehensive, end-to-end recruitment solution that covers every need of the customer, throughout the recruitment cycle.

I joined Markerz by Dec 2012 as HR Executive for BFSI and currently promoted as Hr Coordinator for BFSI. Other than BFSI client I did recruitment for tier 1 automotive clients.

Roles and Responsibility

End - to - End recruitment process.

Get manpower requirement from client.

Sourcing, screening and short listing the candidates from portal (,, Linked In and employee reference.

Receiving and reviewing applications, managing interviews and short-listing candidates.

Conducting Telephonic interviews and scheduling Face to Face interviews.

Networking with candidates to generate more leads from them.

Updating MIS Track Sheet.

Taking the feedbacks and maintaining the records for the same.

Briefing the candidate about the responsibilities, salary and benefits of his proposed job.

Arranging the candidate for clients' interview as per venue.

Strong client interaction for both BFSI & Automotive.

Getting in touch with Clients' to acquire the feedback of the Interviews done.

Negotiating pay and salary rates and finalizing arrangements between client and candidates.

Clients handling: BFSI (Dun & Bradstreet, Crisil, SMERA, ICRA, Ernst & Young)

Automotive (Visteon, Robert Bosch, Minda)

Closures done: 22 closures and 20 candidates have joined.

Specialties: Positive attitude, Good Team management capability, Aggressive Recruiter, Good at Time Management, Client interaction.

Worked with ALLSEC Technologies (Feb 2010 to Oct 2011)

Role: Officer HR

About Company

Allsec Technologies Ltd, a BPO and a leading provider of outsourced solutions in payroll services, customer engagement, sales and retention.

1.6yrs worked in Allsec technologies in the field of HR as Officer HR( 25-Feb-2010 to 8-Oct-2011)

I did my MBA-HR internship in Allsec technologies under the subject Recruitment and selection. After internship I was absorbed as Management Trainee HR from 25th Feb 2010 & promoted as HR Officer from 1st March-2011

Roles and Responsibility

Sourcing the candidates based on their requirement

Get referrals from the employees and do telephonic interview

Coordination with the consultancies to get outstation candidates

Handling Pre Recruitment for both International & Domestic

Checking the Resume

Cross checking qualification credentials

Check written & verbal communication Skills

Language Assessment

Analyzing skills

Complete recruitment documentations

Do Reference checks

Final interviews

Technical Expertise

Operating Systems: Windows

Microsoft Products: Word, Excel and Power Point

Personal Details

Address : No 207, Vijaya Bhaggyam Residency, Velachery Main Road, Velachery, Chennai 600042

Date of Birth : 10th June, 1986

Languages Known : English, Malayalam, Hindi and Tamil

Marital Status : Married

Extra Curricular Accolades: Actively participate in Social Activities conducted by Rotary Club of Chennai, Velachery .Attended PEP training in Allsec on 5-dec-2007 to 10-dec-08.

Information provided above is true to the best of my knowledge. Any further information will be gladly furnished on request.

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