Office Assistant / Data Entry

Mary Louise Johnson

Sierra Vista, AZ *****

909-***-**** Cell

*******************@*****.***

SUMMARY OF QUALIFICATIONS

Ten (10) plus years of Administrative / Clerical work experience

Experienced with computers and PC's

Computer applications: MS Word/ Excel/Access/ PowerPoint/ Publisher/ Info Path/ Outlook, QuickBooks, the Internet and various in-house/industry specific applications and order processing systems in a Windows environment

Excellent keyboarding skills, typing 65 WPM, Dictaphone transcription, and operation of all standard office equipment

Extensive capabilities in the administrative secretarial field, to include department administration and all aspects of customer service and inside sales support

Demonstrated skills resulting in performance of roles and functions with progressively increasing levels of responsibility

A responsible person with good inter-personal skill

Ability to follow detailed instructions and meet deadlines by applying good time management and multi-tasking skills

Willingness to learn, accept responsibility and work well both independently and within a team, exercising good judgment, effective means of communication, excellent organizational and problem solving skills

PROFESSIONAL EXPERIENCE

Administrative / Clerical

Contacted existing donors and scheduled appointments for donations via computer applications

Answer any questions, that the donor may have regarding the donation process

Provided information to donor regarding donation events and locations

Administrative support to department staff and event scheduling

Lien release processing for a financial institution

Work tasks included initial data entry, printing, signature submittal, check requests, and preparation for mailing

Initial data entry involved use of dual screen monitors to review scanned documents and obtain or verify necessary data

Completed lien release documents were printed, submitted to the appropriate bank official for signature, and a check request was initiated for the appropriate County fee, as applicable

Lien release documents were then matched with checks and prepared to be mailed out to the appropriate County office for filing

All aspects of business administration of home based service contractor.

Administrative support, accounting, invoicing and payment processing, marketing, customer service and inside sales support

Provided administrative support to Director of Compliance

Completed various projects as assigned

Generated reports, department newsletter and new hire orientation materials

Responded to inquiries regarding educational module requirements and Compliance database

Maintained database, provide user support and general problem solving

Responded to inquiries regarding trust fund/bond accounts and claim initiation

Processed monthly customer statements, research account history and general problem solving. Complete various projects as assigned

Provided administrative support to department staff, report generation and customer database updates

WORK HISTORY

Toys “R” Us Milpitas, CA 11/2014 – 01/2015

Cashier

Kelly Services San Bernardino, CA 07/2012 – 03/2013

Administrative Support

(contract assignment at LifeStream)

Aerotek Professional Services Rancho Cucamonga, CA 10/2011 – 03/2012

Loan Servicing Specialist II

(contract assignment at Wells Fargo)

TJ Professional Flooring Service Chino, CA 11/2006 – 06/2011

Office Manager

EDUCATION

Regina High School Minneapolis, MN

Diploma

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