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Customer Service Medical

Carrollton, Georgia, United States
September 14, 2018

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*** ***** ********* *****

Carrollton, Georgia 30117



A position in a medical office, hospital or ED that will utilize my experience and education in the Medical field. I am confident that my skills are well-aligned with such a role, and that I would be an excellent fit for your organization.


Typing 50 wpm, utilizing Keyboarding Pro 4.Medical Transcription, utilizing Hillcrest Medical Center Beginning Medical Transcription Course.Word 2007, PowerPoint 2007, Excel 2007, and Access 2007. Data entry, medical terminology, utilized Greenway PrimeSuite EMR since 2011, and Epic EMR 2016 – 2018.


2007- 2009 West Georgia Technical College. Carrollton, Georgia

Business Office Technology (Medical field emphasis) Have received several

academic achievement awards.

1997 - 1998 Medical Receptionist Certificate

1986 - 1987 Computer Operations Certificate

1980 - 1981 Clerk Typist Program (Business courses completed)


July 5, 2016 - June 28, 2018 Conifer Health Solutions at Wellstar Douglas, Douglasville, GA. Patient Access Specialist. Responsible for duties in support of department efficiencies which included performing registration, reception and discharge functions. Obtained complete and accurate patient demographics, collections, insurance verification and customer service. EPIC EMR utilized

November 7, 2014 – December 31, 2015 (the office closed 12/31/15) West Georgia Sleep Disorder Center and Neurology Associates. Carrollton, Georgia. Front Office Traveling Receptionist. A fast paced environment where I managed incoming calls while easing the 50 + patient flow through the office daily including check in utilizing Phreesia Electronic Point of Service Platform, check out, appointment scheduling, payment posting, insurance verification. Experienced with Greenway PrimeSuite EMR integrated with Phreesia.

August 10, 2009 – May 8, 2014 Douglas/Sandhill Pediatrics. Douglasville, Georgia. Front office Receptionist. Responsibilities included setting up appointments for well and sick visits, registering patients, check in, check out, insurance verification, managed incoming calls, scheduled appointments, and prepared medical records for release…Greenway PrimeSuite EMR utilized.

January 23, 2006 - February 2, 2007 Laboratory Corporation of America. Carrollton, Georgia. Lab Assistant. Responsibilities included data entry. Performed all aspects of requisitions, technical and non-technical procedures required to process specimens, and submitted medical specimens. Assigned specific computer generated identification numbers to specimens. Checked for accuracy and recorded all specimens processed. Forwarded accessioned specimens to designated laboratory locations. Located and corrected any discrepancies.

March 1999 - January 2007 West Georgia Pathology (formally Carroll Pathology P.C.) Carrollton, Georgia. Lab Technician of Cytology laboratory. Responsibilities included logging in pap smears. Prepared all cytology slides for cytologist and pathologist. (Slide staining, cover slipping). Data entry of patient information and specimen results. Distributed patient results to doctor’s offices and Tanner Medical Center. Oversaw day to day operation of cytology laboratory. Key operator of the PREPSTAIN slide processor, TriPath care Technologies.

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