Sign in

Graphic Designer Design

Clarksburg, Maryland, United States
September 13, 2018

Contact this candidate




To be a part of a highly professional and competitive team to provide effective and efficient

daily graphic design needs to the organization / company.

Summary of Qualifications

Years of full-time graphic design experience. Skilled in providing customer and end-user

graphic support. Works well independently, or in a group setting providing all facets of

computer graphic support. Excellent communication and presentation capabilities.

Technical Skills

Adobe Creative Suite Microsoft Word/Excel/ Powerpoint

Adobe Audition HTML5/CSS/Javascript

Wordpress Search Engine Optimization

Mac/Windows OS Google Android

Google Chrome 2003 Active Directory

Oracle 9i (SQL, PL/SQL) TCP/IP


Professional Experience

User Experience/Graphic Designer, Gogoplay Mobile Application August 2015 – Present

Understood and analyzed user needs. Researched markets and competitors.

Worked closely with Development team to help define requirements via empirical data, usability studies, market research, and proven user centered design principles.

Created visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.

Conceptualized and designed marketing email and promotional materials’ layouts.

Presented product design work to the product team for review and feedback.

Graphic Artist, Self - Employed Consultant, Studio Sampan April 2005 – Present

Designed, developed, and maintained web page graphics and layout of client web sites.

Assisted production of print materials.

Project managed websites from concept to completion.

Provided technical and creative expertise in handling search engine optimization.

Created home network to provide graphic design services for customers.

Gained excellent communication and customer interaction skills.

Tech Support, Washington Software November 2011 – October 2017

Tracked and administered the newsletter delivery process for high-profile clients.

Performed statistical analyses to determine the success rate of newsletter deliveries and to create periodic analytical reports for management and clients.

Operations Support Engineer, IMAKE Software and Services May 2008 – May 2009

Analyzed video asset ingestion and throughput in RAMS manager, Troubleshot any integration issues between our system (OpenVision and Entitlement Server) and other VOD systems (such as the Media Server Gateway or SeaChange's VOD server)

Maintained operation of software through monitoring of log files, applying scripts, and upgrades.

Interface with Comcast Sports Net (CSN), Sky and FUSE by responding to client requests and notifying them of network problems and the impact on customer's business.

Client support, problem resolution, changed control and deployment including upgrades and patches for operating systems and middleware and application code changes for application test and production environments.

Performed regular database and servers maintenance and weekly server backups.

Screened and diagnosed client inquiries and problems.

Troubleshoot problems (root cause determination), solve problems, use operational documentation (runbooks), and escalate problems to third party providers and product vendors for further troubleshooting.

Monitor internal and customer environment via GGS tools.

Web Designer/Developer, VistaRMS

Troubleshot extranet and corporate intranet connectivity problems.

Used MS Office Suite and Adobe Acrobat to modify or enhance customer projects

Designed and maintained corporate intranet sites.

Provided graphical expertise in configuring intranet content in XO Communications.

Web Designer/Developer, RCI

Designed and maintained corporate intranet sites via HTML

Developed official RCI homepage and related web pages.

Graphic Artist, Comso

Provided tutelage on various graphic design tools for NWS (National Weather Service) colleagues.


Bachelor of Arts (Graphic Design), University of Maryland Baltimore County (UMBC)

Catonsville, Maryland.

U.S. Citizen


Available upon request


23226 Brewers Tavern Way Clarksburg, MD 20871


Phone: 301- 576-3051

Mobile: 240-***-****




Contact this candidate