Manager Management

Jong Ha Lee 714-***-****

*** * ***** ***** **.

***************@*****.*** Anaheim, CA92801

Management in Operation / Management in Purchasing / Project Management /Business Process Re-design / Corporate Strategy / Recruit and Training Professionally committed and responsible.Adapt easily to new situations. Successfully handle a wide range of functions using a combination of creative, organizational, and communication skills. Maintain focus in demanding work environments under deadline and pressure conditions. Meet challenges head-on and always find a way to effectively complete multiple assignments.

Core Competencies include :

Performance Management Planning/Budgeting Training Marketing CS/Retention Strategy Motivation/Teamwork Communication Education

B.S. Degree – Industrial Engineering, Hanyang University, Seoul, Korea Work Experiences

General Manager January/2012 ~ March/2018

Hampton Grains – Anaheim, CA

- Major Products : Grains(Corns, Wheat, Soybeans, Oats, Barleys, Nuts, Seeds), Oils(Coconut oil, Avocado oil, Soybean oil), Snacks(Nacho chips, Tortilla, Salsa, Cheese)

- Major Tasks

Set marketing plan and goals to penetrate Korean market

Build up relationships with major distributors and buyers in Korea

Analyze local market to increase sales and to launch new products

Set up and maintain contracts with logistics companies (truckings, warehouses)

Plan logistics from port(or airport) to customer utilizing customs service agents, trucking companies, and warehouses

Manage inventory

General Manager May/2007 ~ December/2011

Bankcard Services – Los Angeles, CA

- Major Products : Credit Card Processing Services

- Major tasks

Set annual business plan and goals and encourage workers to achieve goals

Develop team missions in Operation Unit and educate people

Re-design organization structure and re-arrange people in Operation Unit such as Customer Support Team, New Application Processing team, Data Entry and pricing Team, VIP Service team, and Risk Management team

Re-engineering work process among teams

Develop branch operating process to manage daily operations for 13 branches

Improve support system between HQ and branches

Improve performance by operation cost reduction project

Improve Risk Management system to protect company and merchant from fraud

Run basic knowledge training classes for managers Owner August/2005 ~ May/2007

Franchise Restaurant – Signal Hill, CA

- Major Products : Sandwiches

- Major tasks

Train operating system to employees

Develop process to serve customer faster and better

Schedule work time for employees

Analyze customer group and promote marketing ideas

Manage inventory and purchasing

Sr. Consultant March/1999 ~ March/2002

McQs, Inc – Seoul, Korea

- Major Products : Operational Consulting Services

- Major tasks

Operate performance improvement project such as cost reduction, quality improvement, yield improvement for Korean leading companies working with McKinsey & Company

Industries : Petroleum, Chemical, Assembly, Heavy Industry, Service

Field : Manufacturing, Purchasing/procurement, Logistics, Admin/HR, Strategy

Be advisor for client’s top management

Hire and Train consultants and evaluate their performance while running the project

Market for developing new clients

Manufacturing Control Team Manager June/1986 ~ March/1999 Hyosung Heavy Industries – Seoul, Korea

- Major Products : Electical Motors

- Major tasks

Work Experiences Continued...

Schedule production for electric mechanical equipments by customer’s order and forecasting

Analyze plant’s cost and profitability and run projects to reduce cost as a “Cost Center”

Manage Inventory to minimize inventory cost and to prevent lack of stock

Purchasing general materials

Run project for Lean Production for plant optimization

Plan resources such as workers, materials, and production capacity to meet production goal

Run and implement MRP project for plant management

Run project team to introduce ERP to management team and study feasibility

Reconcile opinions between sales department’s need to meet customer’s orders and manufacturing department’s need to maximize factory efficiency

Develop annual business plan

Career related Skills

Proficient in MS Office

Excellent in multi tasking and organizational management

Critical Thinking and Problem Solving skills by analyzing raw data

Excellent in communication skills those make high performance team

Quickbooks Online Certified

Payroll Tax class Completed in ABC Adult School in California Others

Native in Korean

Professional proficiency in English

U.S. Citizen

Work Experiences Continued...

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