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Customer Service Medical Billing

Port St. Lucie, Florida, United States
September 13, 2018

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**** ** ***** ***** *******

772-***-**** 772-***-****


Administrative assistant with over eighteen years’ experience in medical billing, customer service, accounts receivable, data input of Medical Superbills.


Detail Oriented

Medical Billing/Coding

Microsoft Office 2010: Word, Outlook, Access, Excel, PowerPoint

Problem Solving

Cash Handling


Filing and Records Management


Indian River State College, April, 2015

1050 Clock-Hour Medical Specialist Certificate

Highlight of Qualifications

Customer Service

Answered members over phone on their Medicare Advantage plans

Informed member about other plans for decisions to change plan if necessary

Registered and Scheduled appointments electronically and manually

Pulled and prepared medical charts for new and existing patients

Assisted patients with their balances, checking their eligibility and resubmittals as necessary

Accounts Receivable/Payable

Account receivable for permits, licenses and wells for cash and credit cards

Explained their insurance payments/denials on their claims, request for rebilling when necessary

Verified insurances for payments and/or treatment

Administration Assistant/Clerical

Input and prepared pool permits for mailing

Updated in state database on permits, licenses, and wells

Created and updated spreadsheets of deliveries- weekly and monthly reports

Medical Billing/Coding

Electronically and paper billed of insurances, and monthly billing of patients

Posted all insurance and client payments to their files

Data input of medical visits for Medicaid, Medicare, HMO and clients

Work Experience

Liberator Medical Supply

A/R Customer Service Representative

Department of Health/St. Lucie Co. Health Department May 2014 – July 2014

Staff Assistant

Convey Health Solutions July 2013 – May 2014

Customer Service Representative

Liberty Medical Supply July 2012 – September 2012

Temp Position- Billing Assistant

Department of Health/Martin Co. Health Department January 1993 – September 2011

Clerk Typist Specialist/ then Fiscal Assistant I

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