**** ****** **** *** *** Diego Ca *****
E-mail *****.****.**@*****.***
OBJECTIVE
To obtain a management position in an environment where my education, business experience and management skills will provide opportunities for personal growth and advancement.
The organization will gain a dedicated and hard working individual with managerial and excellent interpersonal skills.
Energetic leader, bilingual fluency in Spanish and English.
SKILLS/QUALIFICATIONS
Ability to set objectives, organize information, utilize resources, and train/motivate people to accomplish goals.
Ability to plan, organize and prioritize a demanding schedule.
Fluent in written and oral Spanish.
Proficient in Microsoft Word, Outlook, Internet Explorer, and Excel.
EXPERIENCE
Living Spaces 05/22/2014-12/18/2016
Assistant Manager Operations
*Manager on Duty responsibilities; Opening and Closing the store on desiganated days.
*Manage 2 Department Supervisors and a team of 25+ associates
*Work with Store Manager to ensure sales and production results were achieved.
*Resolved risk management and compensation issues for associates.
*Ensure compliance with I-9’s, drug free workplace, consistently
Complete personnel files. WOTC participation and compliance.
*Responsible for PPT inputs and corrections/ Payroll, Vacation pay, LOA, Time off, etc..
*Schedule and staff the store (65 to 100 sales associates) on a timely basis. To achieve great schedule to Meet business needs
07/15 /2009-09/25/2014 Ross Dress for Less Chula Vista Ca
Assistant Manager Operations
*Manager on Duty responsibilities; Opening and Closing the store on designated days.
*Manage 2 Department Supervisors and a team of 85+ associates with a total store volume of $10.2M
*Work with Store Manager to ensure sales and production results were achieved.
*Resolved risk management and compensation issues for associates.
*Ensure compliance with I-9’s, drug free workplace, consistently
Complete personnel files. WOTC participation and compliance.
*Responsible for PPT inputs and corrections/ Payroll, Vacation pay, LOA, Time off, etc..
*Schedule and staff the store (65 to 100 sales associates) on a timely basis. To achieve great schedule to
Meet business needs.
02/12/2006-05/05/2009 Mervyn’s Yuma, AZ El Centro, CA and San Diego, CA
Assistant Manager Operations
Direct, plan and coordinate merchandising areas of the store to maximize sales & profit potential, maintain customer service standards and high team morale.
Manager on Duty responsibilities; Opening and Closing the store on designated days.
Member of District Accelerated Growth Program.
Facilitated District-wide Merchandising training program for Merchandise Specialists.
Implemented training program and quizzes for new-hires.
Manage 3 Department Supervisors and a team of 130+ associates at the El Centro store, with a total store volume of $14.1M .
Direct and mentor Department Supervisors on training and developing successful teams.
Credit Captain: Oversee coaching, training, and recognition of credit performance (#1 in 2008 @ El Centro).
O4/2002-02/2006 Mervyn’s Bonita and National City, CA
Department Supervisor Human Resources
Work with Store Manager to ensure sales and production results were achieved.
Schedule and staff the store (100 to 180 sales associates) on a timely basis. To achieve great schedule to
Meet business needs.
Monitor timely delivery of performance reviews for all hourly sales Associates. Led yearly-end and mid year performance review process.
Resolved risk management and compensation issues for associates.
Drive safety programs through OSHA 200, Workers Compensation
Program, and store safety culture.
Ensure compliance with I-9’s, drug free workplace, consistently
Complete personnel files. WOTC participation and compliance.
Create staffing plans, did external recruiting, screening and hiring to meet
Business sales trend. (Four quarter staffing) Responsible for new employee orientations and training.
Responsible for PPT inputs and corrections/ Payroll, Vacation pay, LOA, Time off, etc..
10/30/1998-04/2002 Mervyn’s Bonita, CA
Sales Associate
Cash Office, Gift Wrapping, Answer Multiple lines phone, Customer Service, Cashier,
Part of Recovery Team in all areas of the store.