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Manager Customer Service

Vijayawada, Andhra Pradesh, India
September 13, 2018

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T. Vishnu Prasad

E-mail : Phone: +91-998**-*****, 944**-*****

Skype ID : tvishnuprasad


Aspire to achieve a challenging rewarding career in the port& manufacturing industries, with my sheer smart, hard work and perseverance I aspire to contribute to the growth of the organization in the best possible manner. Looking forward to work for an organization, this organizers merit of an employees and rewards performance.


About 2 years of professional as advocate with 5years as legal investigator (claims) in Gen. Insurance sector and worked as transport and warehouse supervisor at Triveni Glass Ltd, and employee as Jr. Officer at Krishnapatnam Port Company Ltd., Nellore for 2 years, as commercial executive for 1 year at Volta Fashions Pvt Ltd, Vizag, And as Sr. Executive on Exports-Logistics & warehouse operations at Triveni Glass Ltd. W.G. Dist., A.P for 1.6 years and now working as Asst. Manager at Valiant Commodities, LLC. Hyderabad in Export & Import Trading company.

Currently designated as Asst. Manager at Valiant Commodities, LLC. (US based company), at Hyderabad on Export & Imports, Freight forward and Logistics operations.


From August 2017 working as Asst. Manager in Valiant Commodities, LLC, Hyderabad.

1. Operations being done at Valiant Commodities, LLC.

Get ocean freight and transport quotations for exports-imports-cross trading business from entire global FFs & Logistics companies and review the quotes.

Analyse freight cost and negotiate with FFs based on target rate and reporting to MD.

Prepare all necessary documents for exports and imports. Follow up CHA activates

Visit to ports and meet the concern officials for smooth operations.

2.Activities being done at Triveni Glass Ltd.

Entire Export operations and prepare documentation i.e. pre-& post shipment documents which include making PI, commercial invoice, packing list and customs documents, L/C documents, BL & Shipping bill verifications, Shipment advise, Dispatch docs to bank & many more documents arrange as per requirements as well up to complete the job and claiming export incentives.

Knowledge factory work, Handling of container stuffing with self-sealing through customs documents.

Contact to Customs to making clearance procedures for all shipments

Notifying to foreign partners about the amount their debts, making statistics of import – export goods.

Entire logistics operations on negotiate freight with and manage transporters to oversee the rendering of cost effective transport solutions.

Handle arrangements of transport for maintaining on time delivery.

Warehouse Operations for material inward – outward & daily final stock updating & daily material inspection and maintain RG1.

Tracking the consignment till it reaches to destination & informing the status.

Liaison ability with customs & central excise and Govt. Authorities & follow up on CHA activities.

Interacting with Container liners, CFS, Shipping companies, for cargo imports/exports

Follow up for parties PO and dispatching goods accordingly

2.Shipping Port Experience in Jetty Operations

Monitoring the berths vessel loading & unloading operations.

Preparation for loading, stowage and unloading are carried out in accordance with operational plan.

Deploying surveyors/ship un loaders, ship loaders and harbour mobile crane operators for vessel operations for the purpose of smooth operations in order to monitoring their assigned work location

Whenever vessel berths, pre- arrange on inter carting from jetty to yard

Minimum time maximum cargos unload/load from Ship/Jetty.

Before arriving the Project cargo (General Cargo) based on the check list and cargo dimensions and weights, then arranging proper gear and check the gear certificates.

Coordination with Ship Captain/Chief officers for smooth operations.

Coordination with Importers/Exporters for smooth operations.

Monitoring coal handling losses thorough deploying water tankers, on the coal in order to avoid fire, moisture loss, flying fine dust and minimize cargo evacuation spillages etc.

Supervising stevedoring activities for all the coal, Fertilizer, Agri products and iron ore vessels.

Maintain proper vessel & port documentation


PGDM (Cargo Management) from Indian Institute of Tourism and Travel Management, Govt. of India, Nellore with shipping and logistics management on international trade.

L.L.B., from GKRM Law college, Rajahmundry

Bachelor of Commerce from SKVT Degree College, Rajahmundry

Passed out 10+2 with Commerce from SKBR College, Amalapuram

Passed out 10th Class from ZP High School

Certificate Courses

National Institute of Water Sports (Govt. of India)., Goa

Trained for Air Ticketing From AMADEUS-IT, Hyderabad

PGDCA from B.C. Corporation Institute of Computer Education, Kakinada.

IMS – Internal Audit Training by Krishnapatnam Port Co. Ltd. Nellore


Live Project : Krishnapatnam Port Company. Ltd, Nellore for Container Terminal Operations

Internship : Thomas Cook India Ltd, Hyderabad for Customer Service Management


OPERATING SYSTEM : Windows series & Internet concepts


Best employee award from Auto Risk Management Service P Ltd, Hyderabad as field Executive and Investigator

As a team leader and conduct pilot survey on “people rehabilitation and present financial status” for Krishnapatnam Port Company Ltd. in Muthukur Mandal, Nellore Dist.

Played a vital role in World Tourism Events and institute activities, as Information and media manager


FATHER’S NAME : Suryanarayana Murthy Tellakula

DATE OF BIRTH : 25-06-1978

ADDRESS : D.No: 8-1-284/OUE/145, OU Colony, Shaikpet, HYDERABAD.

LANGUAGES KNOWN : Telugu, English, Hindi and French (Basics) PASS PORT No. : N 6 2 8 7 7 7 1., valid up to 14.02.2026


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