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Administrative Assistant Customer Service

Kenner, Louisiana, United States
September 14, 2018

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Toy Graffagnini

Administrative Assistant

**** ****** **.

Kenner, LA 70062



I have a criminal Justice Degree in Criminal Justice from Delgado Community College. I have worked as an Administrative Assistant for 6 years. I am a dedicated assistant who excels in effectively prioritizing, completing task, following through to achieve projected goals. I am seeking a full time position on a collaborative team to stimulate further productivity against expectations and hard deadlines.


Jefferson Parish Housing Program Gretna, LA- Scanning Supervisor

April 2018- October 2018

I supervised the scanning department.

Maintained Two spreadsheets that kept account of work that was done.

Made sure that all data was entered correctly and accurately.

I am proficient in the following computer software, Happy and File Cente.r

Siboney Contracting Co, Kenner, LA- Administrative Assistant

May 2013 - March 2,2018 Siboney is a Brokerage company for dump trucks.

●Transmit information or documents to customers,using computer, mail or facsimile machine.

●Hear and resolve complaints from customers or the public

●File and maintain records.

●Organized files and developed spreadsheets, scanned documents to ensure all files are kept current

●Approved and input new clients into a database and verified commercial auto insurance coverages complies with the companies regulations.

●Created and maintained purchase orders and invoices.

●Answered multiple phone lines and greeted customers when they came to the office.

●I preformed my managers bookkepping for her personal dumptrucks.

Dimitri Eye Center, Metairie- Administrative Assistant/ Eye Technician

March 2012- Jul 2012

●Scheduled patients for eye exams.

●Checked in patients for appointments.

●Verified patients insurance coverage for exams.

●Answered multiple phone lines.

●Provided exceptional customer service.

●Conducted the following test for the Ophthalmologist: eye pressure, pupil reactions,scope of vision, color vision and muscle movement.

●Responsible for taking and explaining procedures to patients.

●Responsible for keeping exam rooms clean and organized.

Ochsner Clinic Foundation, Jefferson, LA- Diagnostic Technical Assistant

Apr 2004- Jan 2006

●Assisted Radiology Residents and Technologist with patient care and transportation within the department

●Assisted with film processing and answering .

●Entered patients data in the computer.

●Provided exceptional care to patients while in the department.


John Ehret High School, Marrero, LA- High School Diploma

August 1991-May 2004

Delgado Community College-New Orleans LA- Associate Degree Criminal Justice

August 1995- May 2002

Our Lady Of Holy Cross College- New Orleans, LA- Radiologic Technology

I completed all the core courses for the program. I did not complete the clinical portion of the program.

Additional Skills

●CPR and First Aid 5/3/2016-5/3/2018

●Volunteered with CASA ( Court Appointed Special Advocate)

●Completed the Citizen Police Academy for the city of Kenner on November 9,2010

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