Customer Service Representative
Resume:
Ronnetta McCarroll
Zion, Il **099
OBJECTIVE
To obtain a challenging and rewarding position that will utilize my hand on experience for growth as a professional and career advancement
WORK EXPERIENCE
Zion School District 10/2016-06/2017
Teacher Assistant
Provides support to children with mathematics, reading and writing on an individual, class or small group basis.
Helps to develop programs of learning activities and adapting appropriate materials, while motivating and encouraging pupils.
Assist with marking and correcting work, helping with school events, trips and activities. Arden Shore 07/2016- 09/2016
Youth Treatment Specialist
Monitor, assist, and help male youths in a group home setting with serious emotional and behavioral problems whom have experienced abuse, neglect, loss or other forms of trauma that have led to an inability to function in normal family and community setting for boys ages 10 to 19.
Preparing meals, providing transportation to and from appointments, shopping, and group activities such as sports. Waukegan Public Schools 10/2014-01/2016
Para-Professional/Teacher Assistant
Work with teacher in daily responsibilities
Provide accommodations to struggling learners
Assist with students with various disabilities
Wal-Mart 04/2014-09/2014
Cashier
Process payments, applying discounts, scanning items, maintaining cash registers, handling returns, answering to customer inquiries, and implementing store policies.
Assist customers with purchases.
Maintenance of the store stock and appearance at throughout the day Express Professionals 04/2012-12/2012
Customer Service Representative
Assist customers with credit card purchases in an inbound call center.
Answer technical support inquiries, and sales of services and products via phone and internet. Heartland Alliance/Put Illinois To Work 07/2010-01/2011 Coordinator
Kept track of employees time sheets, submit to payroll within a timely manner for processing.
Assist with all office day to day operations
Answered phones and directed to the proper department
Order office supplies, distributed mail and all parcel deliveries Haymarket Center, 10/2006-10/2009
Detox Billing Liaison/Detox Specialist/Floating Supervisor
Identifies and confirms which funding sources are to be billed for all clients
Enters and transmits computerized client information for billing purposes to the State of Illinois-Office on Alcoholism and Substance Abuse
Participates in the gathering and input of billing information to ensure that all monthly reporting deadlines are met
Assist in making entries in a variety of logs used to record client transactions
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