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Data Entry Customer Service

Fond du Lac, Wisconsin, United States
September 12, 2018

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Dana Bradley

** *. **** ** **** du lac, WI. ***** 920-***-****


10+ years of professional Data Entry input and direct office experience with keen attention to detail

Tested Alpha Numeric Data Entry with a score of 8008 KSPH at 100% accuracy

Tested 10-key Data Entry with a score of 9296 KSPH at 100% accuracy

Typing speed 52 wpm

Detailed oriented with reading, writing, and mathematical skills

Heavy data enter of bill lading and other customer or part information, and call status reports

Professional phone etiquette and general Customer Service duties of assisting customers with billing issues or overall questions

Processed all invoices for customer; ensuring all numbers and information are entered with accuracy, precision, and validity

Sound communication skills depicted through oral and written mean

Verified and balanced end-of-day transactions against daily sales totals to ensure all reconciled, overall validity and accuracy

Available immediately-to-24-hour for interview and start details engagement requests


Walgreens Work at home June- Present

Call Patients to let them know their prescription is ready

Hilton Work at home Dec. 2017-June 2018

Reservation Specialist

Answer inbound calls

Make reservations

Make honors account

Sitel work at home

Customer Service Rep. Oct. 2017- Dec. 2017

Answer inbound calls

Take orders over the phone

Check on shipments

Silver Star brands Feb. 2017 -June 2017

Sales Representative

answer phones

Take orders over the phone

Send out conformation Emails

Take payment

Data Entry on computer

Walmart (Seasonal) October 2016 – Jan 2017


Performed Data Entry 10-key input

Light researching and product identifying

Greet the public and converse accordingly

Constant maintain of a drawer for financial means of performing my duties

Perform clerical duties of cleaning, sorting, and organizing both my work station and the physical isle

Call Center Charter Communications August 2016 – November 2016

Billing Coordinator

Handled over 90 calls per day in a call center environment

Heavy data entry of billing, customer information and call status

Answer phones and help customers with billing issues or questions

Provided exceptional customer service while maintaining a high level of integrity

Experience in navigating between different computer programs and screens to obtain and verify information

Verified and updated customer accounts daily in secure database

US Bank July 2016

Data Entry Operator (2-week contract)

Data entry input

Kept station cleaned

Two screens at all times

Multiple systems navigating across all to complete all task at hands


CTU Online Anticipated 2018

Bachelors of Science Accounting

Moraine Park Technical College


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