Michael Milam
Area Manager - Frantz Building Services
Tulsa, OK 74137
***********@*****.***
Work Experience
Area Manager
Frantz Building Services
Labor Management, Budgeting, Supply Sourcing, Inspection of Facilities, Cost Control, Sales, Training
• Staff training.
• New account startup.
• Customer relations.
• Sales.
• Payroll corrections.
• Supervised equipment inventory and service requirements.
• Inspection and Quality Control.
• Control of supply inventory.
• Control work overflow, resulting in a smooth running operation with few complaints.
• Headed floor work crew when required.
• Human resource management.
Crew Supervisor
Professional Floor Care
2013 to 2014
Various Locations - Floor Care
Area hospitals:
• Operating Rooms
• ER
• Patient Rooms
• Lab Facilities
Operations Manager
Coverall Cleaning
2012 to 2013
Labor Management, Budgeting, Inspection of Facilities, Cost Control, Sales, Training
• Franchisee training.
• New account startup.
• Equipment purchasing.
• Supervised equipment inventory and service requirements.
• Control work overflow, resulting in a smooth running operation with few complaints.
• Set up system to handle bottlenecks and crisis deadlines.
• Sales, sales staff support, and contract negotiations.
• Inspection and Quality Control.
• Supervised equipment inventory and service requirements to ensure progressive departmental growth.
• Human resource management.
Environmental Manager
National Health Care
2008 to 2011
Labor Management, Budgeting, Supply Sourcing, Inspection of Facilities
• In charge of cleaning and maintenance staff for a 126 bed Long Term Care Facility.
• Schedule labor according to budgets and needs of each department.
• Quality control and follow up inspections of all areas maintained by staff under my supervision.
• Ordering and budgeting of supplies, conduct cost comparisons.
• Bio-hazard removal
• Provide maintenance of the equipment.
Owner and Operator
Mikeco
1998 to 2007
Labor Management, Budgeting, Supply Sourcing, Inspection of Facilities, Cost Control, Sales, Contract Negotiations
• Manage internal costs.
• Negotiate and monitor/maintain cleaning contracts to keep costs down.
• Conduct analysis and cost comparisons.
• Regularly develop innovative solutions that cut costs in both the short and long term.
• Control work overflow, resulting in a smooth-running operation with few complaints.
• Set up system to handle bottlenecks and crisis deadlines.
• Human resource management, scheduling, billing, business record management.
• Sales and contract negotiations.
• Regularly clean space ranging from 10,000 to 200,000 sq. ft.
• Handle all equipment maintenance, MSDS, OSHA.
• Inspection and Quality Control.
• Supply and inventory control on chemical and paper products.
• Stock and replenish consumables.
Operations Manager
Jani_King
1995 to 1998
Labor Management, Budgeting. Inspection of Facilities, Cost Control, Sales, Training
• Directed a staff of 130 franchisees, responsible for approximately 1 million sq. ft. of cleanable square footage.
• Supervised equipment inventory and service requirements to ensure progressive departmental growth.
• Franchisee startup and training.
• Regularly develop innovative solutions that cut costs in both the short and long term.
• Control work overflow, resulting in a smooth running operation with few complaints.
• Set up system to handle bottlenecks and crisis deadlines.
• Sales, sales staff support, and contract negotiations.
• Inspection and Quality Control.
• Donelson Hospital Cleanup - Relocation to Summit Center
• Hendersonville Medical Office Building - ER Floor care and Cleaning, Bio-Hazard disposal.
• Southern Hills Medical - Operating Room Cleaning, ER Cleaning, Prep. for Joint Commission Inspections.
General Manager
RJJ Enterprises
1992 to 1995
Labor Management, Budgeting, Cost Control, Sales, Contract Negotiations
• Directed a staff of approximately 75 employees, responsible for large retail contract cleaning in multiple locations of approximately 2 million sq. ft.
• Job startup and training.
• Control work overflow, resulting in a smooth running operation with few complaints.
• Inspection and Quality Control.
• Promoted and relocated to start new regional division.
• Sales, contract negotiation, maintenance, and monitoring.
• Human resource management and scheduling.
Crew Supervisor
Professional Floor Care
1989 to 1992
Various HCA Locations - Floor Care in:
• Operating Rooms
• ER
• Patient Rooms
• Lab Facilities
Education
planning
School Systems