MICHAEL J. GILROY
**** ******* ***** ******, **********, PA 18902 215-***-****
*******@*****.***
QUALIFICATIONS
Experienced professional with broad knowledge of multiple fields, including: project management; marketing/promotion; print production; and traffic coordination.
SPECIAL SKILLS
Extensive knowledge of software systems across multiple platforms, including: Microsoft Office Suite, Microsoft SharePoint, Adobe Acrobat
Detail-oriented, self-starter, ability to work under tight deadlines, flexibility in learning and implementing new procedures
EDUCATION
Lehigh University, Bethlehem, PA
B.S. Business and Marketing, June 1992
Special Honors: Member of Sigma Theta Tau (Marketing Honor Society)
EXPERIENCE
Independence Blue Cross
Philadelphia, PA
Medicare Communications Project Specialist
August 2006 – present
Leading health insurance company in the Philadelphia region, serving more than 8.5 million members in 24 states and Washington, D.C.
Duties include: coordinating timely delivery of copy/artwork and mailing lists to
external print/mail vendor; acting as liaison with internal Project Managers on current and upcoming campaigns; monitoring workflow of all projects.
Increased efficiency of mailing process in response to changing government requirements for communications to Medicare members
Maintained successful working relationship with external vendor through regular status meetings and onsite visits
Fostered positive relationships with internal stakeholders through preparation of weekly status reports
Creation/maintenance of mailings calendar for in-house distribution
Initiation of staff meetings as needed to discuss upcoming projects
.
Fall 2011
Completed leadership training program (Foundations: Building Blocks to the Next Step)
Innovairre Communications
Pennsauken, NJ
Leading provider of marketing and fundraising services for over 500 nonprofit charities, across five continents.
Account Executive
October 2004 - August 2006
Applied knowledge of direct mail project management successfully, handling high-volume, premium-based campaigns
Elsevier Publishing
Philadelphia, PA
Global provider of medical texts, e-books, and journals.
Marketing Specialist
April 2002 - October 2004
Established successful response rate on direct mail campaigns for assigned product line of medical journals
Contributed to expansion of electronic marketing activities (i.e. e-mail, promotions on company website)
Coordinated successful cross-promotions with Books Marketing team on several campaigns, including promotion of relevant single issues
Periodicals Marketing Coordinator
March 1999 - April 2002
Established new procedures for monitoring progress of direct mail promotions for all periodicals
Successfully assumed responsibility for key ancillary activities, including production of annual catalog, creation of house ads, and maintenance of periodicals database
Gained valuable training experience as supervisor of summer intern
Wolters Kluwer Publishing
Philadelphia, PA
Global provider of medical texts, e-books, and journals.
Journal Advertising Sales Coordinator
May 1997 - March 1999
Assisted in execution of multi-channel promotional campaigns to advertisers
Provided key support to sales force on administrative and other tasks as required.
Marketing Coordinator
November 1995 - May 1997
Assisted Marketing staff in coordination of promotional campaigns for multi-disciplinary product line of books and journals
Established procedures for tracking responses to direct mail promotions, and for soliciting book reviews from leading medical journals
Jewish Federation of Greater Philadelphia
Respected nonprofit organization specializing in convening the local Jewish community, encouraging and stewarding the generosity of donors, and making grants to meet critical needs.
Print Production Coordinator
November 1992 - November 1995
Worked directly with department manager to establish successful workflow for key functions, including: coordination of print and mail services for various marketing materials, coordination of volunteer workers, and supervision of in-house messenger staff.