Resume

Sign in

Management Customer

Location:
Millington, Tennessee, United States
Posted:
September 11, 2018

Contact this candidate

Resume:

Teddy A. Coone

*** ************ ** *****, ** ****4 Phone: 901-***-****

Email: ac60fc@r.postjobfree.com

An experienced Business Operations Director with expertise in:

Business Operations Management Customer & Partner Relationship Management

Problem Analysis & Resolution Strategic Business & Operations Planning

Project Coordination & Prioritization Business Development via a Consultative Approach

Change Control / Resource Management Detailed Process Design & Layout

Accounts Payable/Receivable Management Payroll & Expense Reporting Management

Sales & Business Account Management Vendor Contract Negotiation & Management

Purchasing: Processing & Management Invoicing Control & Management

Preparing & Presenting Assessment Reports Correlating, Analyzing & Managing Business Data

Inventory Control & Management Change Control & Resource Management

Employee / Staff Management Development of Marketing Strategies

PROFESSIONAL BACKGROUND

Outlaw’s Furniture and Mattress, Atoka, Tennessee:

Accounts Payable Manager, July 2013 to Present

Responsible for all aspects of Accounts Receivable & Payable

Responsible for Staffing, Payroll, and Expense Reporting

Responsible for Sales Support

Responsible for Customer Relationship Management

ARS, Inc., Memphis, Tennessee:

Senior Medicare Billing Specialist, July 2012 to July 2013

Responsible for processing Medicare billing claims for Methodist Alliance Hospital.

Responsible for ensuring proper credit for payment of Medicare claims.

Responsible for ensuring problem resolution for Medicare claims for Methodist Alliance.

Responsible for ensuring proper credit for payment for claims with issues with Medicare.

Responsible for Customer Relationship Management

30 years’ experience data entry – 8000-10000/kph

Teddy A. Coone

FIT Architectural Door & Millwork, Dallas, Texas:

Director of Purchasing & Logistics, January 2009 to May 2012

Handled complex customer and prospect issues & develop strategies to resolve them.

Provided consultative business input to assist with development of appropriate strategies & objectives.

Demonstrated sensitivity to customer needs & maintained a positive presence with customers.

Make recommendations to senior management on business strategies, direction and procedures.

Prepare Business Management Reports to facilitate & enhance operational efficiency.

Develop Strategic Business & Operational Programs and Initiatives

Responsible for purchasing & coordinating delivery of raw materials

Responsible for the management of installation projects

Responsible for managing, scheduling and dispatching installation personnel

Responsible for Inventory Control and Management

Responsible for various aspects of Accounts Receivable & Payable

Responsible for Inventory Management & Accountability Systems

Responsible for Customer Relationship Management

Responsible for Project Management & Profitability

Responsible for Staffing, Payroll, and Expense Reporting

Responsible for Customer Invoicing and processing

Responsible for Project Funding and Budget Management

Responsible for Vendor & Partner Contract Negotiations and Management

Quality Trim & Door, Dallas, Texas:

Account Manager, July 2002 to January 2009

Handled complex customer & partner issues & develop strategies to resolve them.

Provided consultative business input to assist with development of appropriate strategies & objectives.

Demonstrated sensitivity to customer needs & maintained a positive presence with customers.

Develop Strategic Business & Sales Programs and Initiatives

Responsible for processing & coordinating customer orders

Responsible for managing, scheduling & disbursement of deliveries

Responsible for shipment orders & dispatches

Responsible for Accounts Payable & Receivable

Responsible for Customer Relationship Management

Responsible for Project Management & Profitability

Teddy A. Coone

H.D Vest Financial Services, Inc., Irving, Texas:

Mutual Funds Processer III, March 2000 to July 2002

Managed & processed mutual fund applications, transfers, service options & trades.

Reviewed, managed & processed a wide variety of financial services orders & forms.

Established and serviced accounts within the mutual fund system.

Analyzed & reviewed applications & associated materials for quality assurance.

Responsible for reviewing & transmitting account information for processing & corrections

Ran & analyzed reports for problem identification & development of a resolution strategy.

Managed & maintained a wide variety of financial logs and files.

Responsible for Customer Relationship Management & Account Servicing

Vasey Commercial Heating & Air, Indianapolis, Indiana:

Senior Billing Specialist, August 1992 to February 2000

Handled complex customer and prospect issues & develop strategies to resolve them.

Responsible for coordinating & processing of shipping & receiving

Responsible for hiring and evaluating delivery & service technicians

Responsible for managing, scheduling and dispatching delivery & service technicians

Responsible for Warehouse & Inventory Management

Responsible for various aspects of Accounts Receivable & Payable

Responsible for Inventory Management & Accountability Systems

Responsible for Customer Relationship Management

UNITED STATES MARINE CORPS – October 1981 to August 1992

Rank Obtained: Sergeant

Discharge Type: Honorable

Assignments / Duties:

Platoon Sergeant

o H&HS Squadron, MCAS El Toro, CA – July 1989 to August 1992

Watch Stander

o MSG Detachment, American Embassy, Stockholm Sweden – March 1988 to July 1989

Assistant Detachment Commander

o MSG Detachment, American Embassy, Antanarivo Madagascar – January 1987 to March 1988

Student

o Marine Security Guard Battalion, MCB Quantico, VA – October 1986 to January 1987

Operations Chief

o H&MS-29, MAG-29 (Aerial Observer School) – April 1985 to October 1986

Unit Diary Clerk/Watch Stander

o Marine Detachment, USS Saratoga (CV-60) – July 1983 to April 1985

Unit Diary Clerk/Watch Stander

o Marine Detachment, USS Nimitz (CVN-68) – January 1983 to July 1983

Unit Diary Clerk

o MWHS-2, Cherry Point, NC – April 1982 to January 1983

Recruit/Student

o Parris Island, SC Recruit Training/Service Schools – October 1981 to April 1982

Additional information

United States Marine Corps Academy Education

Administration School (0151)

Unit Diary (0131)

Non-Commissioned Officers Leadership School

SERE (Search, Evasion, Rescue & Extraction) School

US Government Clearances:

Secret Clearance – January 1983 by United States Marine Corp & United States Navy

Top Secret Clearance – January 1983 by US Department of State (Foreign Services Branch)

Military Awards & Decorations:

The Navy Achievement Medal

Marine Corp Expeditionary Medal

Marine Corp Good Conduct Medal (3rd Award)

Meritorious Unit Citation

Sea Service Deployment Ribbon with 3 Stars

Foreign Service Duty Ribbon with 1 Star

Rifle and Pistol Expert



Contact this candidate