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Sales Consultant

Schaumburg, Illinois, United States
September 12, 2018

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Professional Summary


Work History


280A Greensboro Court, Elk Grove Village, IL 60007 847-***-**** I was a Leasing Professional with 15 years of experience in the business. My expertise in this field include tenant relations, sales, marketing and business transactions. I am currently studying Real Estate to pursue a different avenue in my career. Currently, I have been working as a new home sales consultant with Toll Brothers.

*Able to communicate and interact effectively with individuals of all levels

*An experienced team player, bringing enthusiasm

and energy into group efforts

*Assertive, goal oriented, organized and efficient

*Able to work independently, under pressure and meet deadlines

*Effective communication skills, both written and


*Computer literate with experience and education in Microsoft Word, Excel, Windows, Rent Roll,

Cornerstone MRI, Keytrak System, Yardi, Pop Card,

Yieldstar, Lexis Nexis, Market Survey Tools, Blue

Moon, Pivotal, Arch Online, TNet, Ties, Build Pro, Office 365 Portal, and Concur

Sales Consultant 05/2018 to Current

Toll Brothers – Elgin, IL

Provided pricing information to potential buyers regarding specific needs in their future home. Delivers a high level of service to clients to both maintain and extend the relationships for future sales opprotunities to new potential clients.

Monetized dormant leads to increase profits by calling clients within the last year. Highlights unique and special features of our product and services vs. our competitor's. Seek appointments with clients to showcase company product and follow up with clients showing interest.

Asked appropriate open-ended questions to discover prospects' needs and requirements. Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.

Intiates promotions and incentives as a form of appreciation to able and willing buyers. Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.

Maintains professional and technical knowledge by attending educational workshops and establishing personal networks.

Adheres to product branding according to outlined guidelines, set by Toll Brother's standards. Attends to customer complaints and looks for the best way of resolving them to guaranty customer satisfaction.

Understanding the mortgage process, preparing offers and sales agreements, conducting comparative market studies, creating property marketing materials and compiling data such as surveys and summary reports.

Leasing Professional at Park Meadows- 576 units 04/2012 to 06/2017 TGM Park Meadows – 650 5th Ave, NY

*Exhibits the benefits and features of our apartment homes by leading guided sales tours of the community

*Participates in community outreach activities to create brand awareness of the community in the marketplace

*Responds to all maintenance inquiries called in by tenants

*Develops creative marketing strategies to generate qualified traffic

*Conducts daily management and follow ups on 100% of all prospect leads (phone, email, and walk ins), utilizing the relevant tracking systems

*Processes applications and related lease paperwork

*Creates daily ad posting on Craigslist

* Shops competitive properties to gather market intelligence

*Implements resident retention programs

*Markets property amenities to all prospective residents and promotes TGM's brand promise of providing quality services, sense of community and value

*Generates weekly competitive market surveys

*Works with Leasing Manager, in reaching out to local businesses, retailers, and SBA by establishing awareness and relationships with the TGM community

*Plans and executes resident, prospect, and community events

*Inspects all apartments prior to move in, and making sure each home has a move in gift from TGM Education

06/2005 to 04/2012

Leasing Professional at The Lakes of Schaumburg- 428 units and Lincoln Meadows- 576 units Lincoln Property Company – 1110 Jorie Blvd #300, Oak Brook IL

*Become familiar with Lincoln Property Company policies, procedures, as well as names and locations of all LPC communities

*Audits and adheres to lease file policy with consistency

*Prepares and submits daily, weekly, and monthly reports

*Developing a winning edge through studying our competition, and updating the market survey

*Working with staff, to develop and and implement marketing strategies

*Continues online course training through LPC web (fair housing, conflict resolution, internet etc)

*Building a rapport with potential clients, while conducting site tours

*Works to optimize occupancy, while maximizing effective lease rent Leasing Professional at Briarwood Terrace- 450 units 05/2002 to 05/2005 F & F Realty – 5005 W Touhy Ave, Skokie IL

*Communicated effectively with owners, residents and on site associates

*Tracks advertising, promotions, and publications

*Audits and adheres to lease file policy consistency

*Responsible for developing resident activities

*Conducted on-sight tours of the community, model homes, and vacant floor plans

*Carefully screened applicants for tenancy, by running credit checks, income, and landlord past history

*Responded to all maintenance inquiries called in by the tenants Interior Design

Art Institute - Schaumburg, IL

Real Estate Broker

Real Estate Express - Irvine, CA

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