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Nursing Home Assistant

Scarborough, Ontario, Canada
September 12, 2018

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Guanhong (Holly) Chen 647-***-****


University of Toronto, Toronto, Canada Sep.2018-Dec.2019

Master of education in Developmental Psychology and Education

University of Toronto, Toronto, Canada Sep.2014-Jun.2018

Honors Bachelors of Science in Psychology & Sociology


Kunshan Daqi Co., Ltd., Suzhou, China

Translator & Coordinator Oct.2014-Present

Provided efficient and high quality administrative support to the leadership team, including e-mail/phone communications, contract negotiation, meeting scheduling, and travel arrangements

Translated documents, files, and letters from English to Chinese and vice versa as needed for trade, promotional activities, and external communication

Supported the company’s business development effort by cultivating two companies as new partners

Served as the first point of contact with the customs officials to resolve potential import/export issues

Shenyuan Overseas Education Department in Shanghai University, Shanghai, China

English Tutor Jul.2012-Aug.2012

Gave one-on-on or small class lessons to students aged 16-20 for the English language tests (IELTS/TOEFL), designed and taught strategies that enabled students to improve speaking and listening skills and to achieve 0.5~1 point increase in their IELTS scores

Assessed students’ abilities and planned instructions ahead; maintained constant watch on students’ progress and evaluated their progress through model tests


Toronto 2015 Pan Am Games, Toronto, Canada

Event Service Host May.2015-Aug.2015

Worked closely with volunteers from different functions to ensure a seamless cooperation and secure the smooth progression of various games

Interacted with game spectators, athletes, and other involved parties in a professional and cordial manner to ensure they have a pleasant and memorable experience in Toronto

Honed skills in interpersonal communication and coordination; learned to think on my feet to address unforeseen problems

Regency Manor Nursing Home, Port Hope, Canada

Recreational Assistant Nov.2012-Feb.2014

Visited the nursing home regularly and offered companionship to 5-10 residents by having group activities such as reading books, playing games

Assisted nurses in looking after the elderly residents; ensured they take their meals and medicines on time and without errors; kept track of their daily activities to ensure their safety and health


Global Learning Coordinator, International Centre Sep.2017-Present

Gave a speech to share my personal stories of overseas study with an audience of young students; held Q/A sessions to answer their inquiries and encouraged them to consider going abroad to broaden their horizon

Internal Vice-president, Scarborough Campus Residence Council May.2015-Dec.2016

Worked closely with other leadership team members; attended council and executive meetings and manage the council’s affairs

Organized a series of team building activities to promote rapport within the council and maintained close communication with residence students to solicit suggestions

Enhanced the resident community’s cohesiveness by organizing events such as karaoke night and welcoming parties

Event Planner, Chinese Student Association Sep.2015-Apr.2016

Initiated, planned, and organized recreational and sports events to enrich members’ campus life and promote friendship among them

Recruited new members and encouraged them to make contributions to the student activities


Language: fluent in verbal and written English; native speaker of Mandarin

Computer Software: proficient in PowerPoint, Word, Excel, Outlook, Windows, Mac OS

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