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Customer Service Sales

Calgary, Alberta, Canada
September 12, 2018

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Tel.: 403-***-****, E-mail:


Over 15 years of successful experience in full financial reporting, analysis and reconciliation; budgeting and forecasting; cash and inventory management; and payroll administration.


Increased bottom line by 300% and liquidity by 125% in four years by identifying and improving internal control and operational issues

Uncovered payroll flaws and slashed payroll costs 30% to save 38.5 million Rupiah a month

Negotiated contracts pricing and fees with vendors resulting in substantial savings for the company, while ensuring the continuation and enhancement of services

Intermediate to advanced knowledge of Excel, Word and Access; SAP; JD Edwards, Coda, Digiflex, Axapta, Q-Byte FM, Prism, Jib Link, Power Vision, Share Point, Simply Accounting, and Quick Books.

Highly self-driven and motivated; strong team player; deadline, detailed and result oriented.

CMA candidate transitioning to the (CPA) Program and a Certified Professional Bookkeeper (CPB).

Excellent marketing and customer service skills, contributing 18% to 25% of the total 2016 store sales


Financial Solutions Strategist / Office Manager Aug – Sep ’17 / Oct – Nov 7, 2017

Exceedia Consulting Ltd., / Calgary Tenant Services, calgary, AB

Assessed prospective client current financials and behavioral situation following set standards

Developed the client plan when appropriate, such as cash flow, protection, debt and investment management, evaluated and monitored the clients’ progress with them

CTS: Set up and managed operations, accounting, bookkeeping including A/P, A/R, work orders, standard operating procedures and all clerical and office functions

Brand Ambassador Jul 2014 – Apr 2017

Paris Jewellers, Sunridge Mall, Calgary, AB

Usually exceed periodic target, provide excellent customer service and ensure after sale services are explained well

Perform merchandising, help in the layout design of products in the shelf

Assisted administrative functions like preparing cash reports and deposit, shipping and receiving

Jr. Accountant Feb 2014 – Jun 2014

Wise Intervention Services Inc., Red Deer & Calgary, AB

Young, fast-growing oil and gas servicing company with main office in Red Deer, Alberta

Updated and reconciled 2013 - 2014 revenues for US and Canadian accruals records

Organized and updated vendors and client files and posted in Quick Books (US and Canadian)

Reconciled AP/AR balances in coordination with vendors and performed regular check runs

Prepared by-weekly payroll input documents for submission to ADP

Performed all inputs in sub ledgers and reconciled bank accounts from January to May 2014

Analyzed company credit cards and other employee expenses, and other ad hoc duties assigned by CFO

Sales Professional Jan 2013 – Jun 2014

Michael Hill Jewellers, Sunridge Mall, Calgary, AB

Provided customer service and to ensured that after sale services were explained well

Assisted the store to excel in sales performances regionally and countrywide

Extensive customer service for customer custom jewelry and repairs


Financial Analyst (Contract) Jun - Nov 2012

Weatherford Canada Partnership, Calgary, AB

Weatherford is a multiple international divisions, operates in over 100 countries, and in partnership with other major Oil & Gas companies (Shell Oil, Suncor, Petro Can, Conoco Philips)

Analyzed and adjusted departmental G&A expenses to produce monthly management reports

Prepared, adjusted vendor invoices, reconciled and consolidated accrued and deferred revenue

Generated and reconciled out-of-period non-Purchase Order accounts payable and other accruals using V Look Up, Pivot tables, and Access program

Accountant Dec 2010 - Jun 2012

Ocean Sales Ltd. (Costco Road Show Company & US Division), Calgary, AB

An international distribution company of household products

Accountant for the U.S. division and the Canadian Costco Road Show division

Maintained timely processing of payments with Vendors to earn discounts and to avoid penalties, which resulted in substantial savings for the company

In charged of the financial analysis and reconciliation, and month end and annual reporting

Managed the full cycle accounts payable and the accounts receivable; bank and inter-company reconciliations; and payroll administration

Processed GST, corporate tax filing, and employee related remittances and government reporting for both the US and Road Show companies

Plant & Corporate Accountant Jul 2007- Sep 2010

New Food Classics Inc., Calgary, AB

New Food Classics is a national processed food manufacturer

Promoted from department Accountant to Plant Accountant in-charged of all the financial and accounting functions of the CGF (Centennial Gourmet Foods) facility

Managed accounts payable, accounts receivable; daily product costing, analysis and summary journal entries for transfer to general ledger, and preparation of financial statements

Supervised working capital using weekly/ monthly, and 13-month cash flow projections

Processed GST summaries, adjusting entries and monthly government reporting

Maintained assets/depreciation schedule, inter-company and inventory accounts reconciliation


Board Member – Treasurer, Arrive at Skyview Ranch Gardens Condominiums 2013 to present

Teacher for 4 years old children (Part time) – First Alliance community Church, SE Oct 2016- Present Congregation Usher – Eastside City & Community Church, Calgary 2005 - 2013


Certified Professional Bookkeepers, IPBC Member May 2015- Present

Universal Accounting (USA & Canada)

CMA Candidate –Transitioning into Chartered Professional Accountant (CPA) 2010 - 2017

CMA candidate / chartered professional accountants Alberta

Master in Business Administration & Management (Part time) 1999 - 2002

University of the Philippines, Philippines

Bachelor of Science in Commerce major in Accounting

University of Baguio, Philippines

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