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Management Project

Rancho Cordova, California, United States
September 12, 2018

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Rosalie A Matthews


Phone: 480-***-****


Experienced and accomplished audit management professional with core competencies in performance measurement, risk assessment, audit planning, benchmarking, project methodology, data analysis, report writing and staff leadership. Proven project management abilities utilized in managing multiple projects, budgets, schedules, resources and timelines. Strategic business partner with the leadership of public and non-public entities. Reputation for being highly technically competent, accurate and resourceful. Extensive HR, Benefits, loss prevention and operations experience.

Professional Experience:

State of Arizona - Department of Child Safety

June 2015 - July 2017

Chief Enterprise Risk Management Officer

Responsible for the development, implementation and oversight of the Arizona Department of Child Safety, Enterprise Risk Management (ERM) Program. ERM operating units monitor and measure risk associated with business functions and provide risk treatment options via audit reporting, assessment, and enterprise wide process improvements. The $1.4M budgeted ERM program included contract monitoring, privacy and security, internal audit functions, compliance audit, policy development, procedure coordination, disaster recovery, business continuity, fraud, waste and abuse, and strategic planning.


• Implemented ERM pilot group

• Implementation of secure email policy

• Development of fraud, waste, and abuse standards and practices

• Annual risk survey and assessment of reported risk

• External audit recommendation management

• DCS Continuity of Operations Plan (COOP)

• Management of privacy incidents and address confidentiality programs

• DCS FY 2016 and 2017 Strategic Plan

Core Competencies:

• Advanced data analysis

• Survey development and

focus groups

• Resolution of current

business performance


• Process improvements that

set the foundation for new


• Training and curriculum

development based on audit


• Contract review and


• Audit program development

and methodology

• Large-employer benefit


Administrative Skills:

• Proficient in all Microsoft

office products; Word, Excel,

Access, Project, Front Page,

Visio, and Outlook

• MAC Office tools; Pages,

Numbers, Presentations

• Adobe Acrobat, Photoshop

and Lifecycle

• Human Resource

Information System (HRIS)

• Local Area Network (LAN)


• E-room, Sharepoint

• Database planning, design,


• Development of Job


• Data management

• Strategic planning

• Budget management

• Reporting

Professional Experience:

State of Arizona - Department of Administration

August 2008 - June 2015


Initiated and developed internal audit processes for the State of Arizona’s $825M benefits program, which provides health, dental, vision, disability and life coverage for more than 127,000 employees, retirees and their dependents. Managed audit staff, assigned audit projects and supervised daily audit operations. Audit methodologies included contract compliance and implementation, process improvement, operational compliance, quality management oversight, fraud investigation, plan design evaluation and SSAE16 review. Developed and maintained yearly audit plan including resource management and reporting structure. Managed cyclical audit projects for 11 State contracted vendors including; operational compliance, performance guarantees and quality management initiatives. Regular and timely communication across functional areas on pertinent issues and progress towards objectives. Designed and utilized scorecards, dashboards, targeted data mining and analysis to monitor trends, define issues and continuously improve process. Performed test procedures to determine policy compliance of internal controls and their effectiveness in preventing or detecting losses to the State of Arizona. Identified, tested and implemented ways to streamline processes and workflows. Documented processes and internal controls through written summaries, flowcharts, spreadsheets and data analysis. Performed and documented audit test procedures and summarized detailed audit findings. Accomplishments:

• Statewide Dependent Eligibility Audit

• Pharmacy Benefit Management – Contract Compliance, Health Savings Account Deductibles

• Plan Allowance – Plan Design/Process Improvement

• Utilization Review/Utilization Management – Contract Compliance

• Creation and maintenance of audit program desk procedures

• Medical and Dental – contract implementation and system set-up Home Depot USA, INC

November 1999 - August 2008

Internal Audit Project Specialist 2004 - 2008

Responsible for Western Region audit group and management of up to 42 staff. Traveled to a variety of locations to meet with project teams and supervise audit fieldwork. Identified sources of data (financial, operational, industry, etc.) and analyzed/interpreted data to identify trends and exceptions.

Professional Experience:

Home Depot USA, INC

Internal Audit Project Specialist (Continued)

Created cost benefit analysis and financial data models. Used statistical data tools to graphically display and analyze results. Conducted data analysis to identify root causes and formulate potential solutions. Developed testing methods and tested potential solutions. Created and maintained $1.2 million departmental budget. Analyzed Profit & Loss statements to develop cost-out opportunities and apply savings.

Performed various project management tasks and provided project methodology teaching/ training.

Internal Audit Inventory Specialist 2002 - 2004

Provided management training, physical preparation monitoring and event management of the inventory process at more than eighty Home Depot stores, transfer facilities, and distribution centers throughout the western United States, Hawaii and Mexico. Collected, prepared, and analyzed diverse information to assist management in making business decisions. Identified shrink exposure resulting from incorrect and/or unimplemented standard operating procedures. Developed and implemented backup/recovery procedures for safeguards against the loss of inventory.

Internal Auditor 1999-2002

Performed operational audits for all functional retail departments and recommended corrective action plans through interpretation of data. Complied with standard policies and operating procedures by maintaining audit controls and providing support functions for management teams and divisional training employees. Provided financial leadership to business teams. Professional Training:

Villanova University Six Sigma - Green Belt

Franklin Covey Time Management, Overcoming Roadblocks Harvard Business School Decision Making

DISC Management Communication, Conflict Resolution Microsoft Business Advanced MS Tools

Contact Information and References:

State of Arizona - Department of Child Safety

3003 N Central Ave

Phoenix, Arizona 85012


State of Arizona - Department of Administration

100 N 15th Ave

Phoenix, Arizona 85007


The Home Depot

2727 Paces Ferry Road

Atlanta, Georgia


Amanda House


Co-Worker 3 years

Angela Smith


Co-worker 8 years

Amy Kenney


Co-worker 4 years

Jennifer Schreiber


Co-worker 5 years

Phil Hamilton


Co-worker 3 years

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