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Software Medical Billing

Location:
Belton, MO
Salary:
53000
Posted:
June 23, 2018

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Resume:

Michelle Durbin-Henry

Objective Obtain a position with which I can utilize my billing skills and enhance my software knowledge.

Experience July 2015-Current POP, Inc, OP, KS

Learning and Development Specialist

Train all new hires in every position within the company

Train on every software used within the company

Do follow up on old accounts

Post charges/demographics

Compile any requested data to show trends and areas that require improvement

Audit billing procedures and enlist process changes

Create Process Documentation and guidelines

Assist the billing staff with daily questions about medical billing or software issues

Update the billing software to perform at the most efficient level possible; adding new codes, fee schedules or physicians

Post payments, including ERA’s

Perform Advanced Training in every department

MBS, Inc. Remote

June 2013/July 2015

Director of Software Support

Create and run reports for physicians, practice Administrator’s and President of the billing company

Compile any requested data to show trends and areas that require improvement

Audit billing procedures and enlist process changes

Create Process Documentation and guidelines

Create and update Compliance documentation

Assist the billing staff with daily questions about medical billing or software issues

Update the billing software to perform at the most efficient level possible; adding new codes, fee schedules or physicians

Track production to ensure all staff is performing their jobs as they are offsite

Compile information into detailed pivot tables and charts for physicians and directors

Resolve payor issues within the software or at the payer level

Work with facilities to set up new EDC, ERA or EHR capability

Post payments for 3 sites, including ERA’s

P.I. Certification

816-***-****

ac5zpr@r.postjobfree.com

15727 Harris Ave.

Belton, MO 64012

September 2006/April 2013 PPMIS, Inc, Leawood

Senior Client Support Representative

Answered phone calls from clients needing assistance using our billing software

Resolved client issues; such as denials, exceptions, creating reports, entering charges or posting payments

Provided assistance for our client’s with both of our billing software’s

Participated in weekly meetings with our client’s that are having extenuating problems

Collected information on our monthly releases to create a Power Point presentation where I give Webinars to the client’s

Created problematic reports for clients and physicians using our software

Provided billing knowledge to our Marketing group to post information and blogs on our extranet

Provided spot training over the phone when client’s need software training in an emergency situation

Provided on-site training

July 2001/September 2006 Medical Management Professionals, Overland Park, KS Billing Manager

Managed multiple employees, covering coders, charge entry staff, payment entry staff, follow-up specialists, electronic processors and scanning staff

Created the structure of our scanned images and how they were batched, logged and attached to the accounts

Acted as a reference for Docstar the scanning vendor that we utilized

Performed monthly closes, ensuring all payments and charges were accounted for and that we balanced financially to the penny

Acted as a back-up to every position in which I managed; with the exception of coding

Provided monthly reports and activity breakdowns to our client’s Administrative staff, physicians and Operation Managers

Acted as a liaison between the hospitals and facilities to set up files of information so the charge demographic and procedure information could be electronically imported into our software

Set up electronic process with Commerce Bank to scan our patient payments and create an electronic file of the information that we would electronically import into our billing software

Set up new payer ERA configurations to allow us to import payments into our billing software as well as electronically depositing payments into our lockbox REFERENCES Available upon request



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