Customer Service Loan Officer

Professional Summary

Skills

Work History

Education

KRISTY VALERO

**** ***** ****** ******, *******, California 93292 (H) 559-***-**** (C) 559-***-**** ******.******@*****.***

professional Mortgage Loan Officer with outstanding documentation and customer service skills. Organized, detail- orientated with 9 years experience. Quality-focused, committed to approaching tasks with tenacity and attention to detail.

Accurate and detailed

Pleasant demeanor

Professional phone etiquette

Strong client relations

Exceptional communication skills

Quick learner

Dedicated team player

Independent worker

Customer service-oriented

Jan 2011 - Nov 2017

209 E Caldwell Ave

Mortgage Loan Officer

Caliber Home *****-******.******@****************.*** kept organized documentation as well as Compiled database of loan applicants credit histories, financial statements and other financial information.

Maintained strict confidentiality of bank records and client information. Advised clients on mortgage, educational and personal loans. Answered and managed incoming and outgoing calls while recording accurate messages. Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.

Developed prospects for new loans by conducting cold calls weekly. Developed and maintained relationships with local real estate agents. Jan 2008 - Feb 2011

3700 W. Mineral King

Mortgage Loan Officer

Kings Mortgage Services- Manager Katie Alaniz 559-***-**** Greeted numerous visitors, vendors.

Answered and managed incoming and outgoing calls while recording accurate messages. Recommended loan approvals and denials based on customer loan application reviews. Compiled database of loan applicants, credit histories and other financial information. Maintained friendly and professional customer interactions. Continued education on current banking products and services. Advised clients on mortgage, educational and personal loans. Answered telephone inquiries on banking products.

Originated, reviewed, processed, closed and administered customer loan proposals. Submitted loan applications to the underwriter for verification and recommendations. Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.

1717 N Mcauliff St

High School Diploma

Golden West High School

Licenses

Nationwide Mortgage Licensing system

*Federal and State Licensed

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