Microsoft Office Customer Service

Kellie Kosier

** ****** **

Inola, OK *****

****************@*****.***

Phone Number: 918-***-****

Summary

** ***** ********** ** *******, Accounting and Administrative functions. Invoicing

Statement reconciliation

Bookkkeeping

Accounts Receivable

Accounts Payable

Switchboard for 40 locations

Work Experience

Loansupport

Bank of Commerce

Chelsea, OK

October 2016-July 2017

Processing new loan documents with all accurate and complete information. Writing checks for the loan worked. Putting on liens on properties, daily quality control reports including edits on new loans and closed loans and completing process of these documents and mailing correct information and line releases and mortgage releases when applies to the customer. Moving and applying monies to correct accounts and making sure all accounts balance that monies were applied to. Deferring loan payments when requested by loan officer of customer and making sure all approvals have been made. lumber dept CSR-seasonal

Lowe's

Claremore, OK

April 2016-June 2016

Loan Officer

Express

Claremore, OK

October 2014-September 2015

Originated loans for consumer credit.* Developed network of business relationships with buyers, sellers.* Interviewed prospective borrowers.* Advised customer of loan options.* Calculated and negotiated rates, terms, conditions.* Approved loans according to company guidelines.* Reviewed changes.* Maintained high level of customer service.* Used computer to prepare reports.* Used computer to assess credit status, loan status.* Used office suite software such as Outlook, Excel, Word.* My accomplishments included: As a loan officer we had a group of customers who were delinquent each month that we had to get off our status list and bring our deliquency percentage down for the month end report. My status list goal was reached and exceeded most months.* Knowledge sets include: Equifax Application Engine, Loan Approval, Loan Closing, Loan Documentation, Loan Origination, Loan Processing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Windows, Microsoft Word, Word Processing.

Accounting Bookkeeper

RCB Bank

Claremore, OK

April 2004-May 2014

Used accounting software to record, store, and analyze information.* Entered invoices into computer system.* Complied with federal, state, and company policies, procedures, and regulations.* Proficient in Excel, Word, e-mail.* Followed up with clients with outstanding account balances.* My accomplishments included: I ran the switchboard phone system for 40 locations. Worked with customers to get their account(s) balanced and in order. I worked with debit card fraud and any debit card orders and cancellations. Processed Large business statements. Worked NSF daily reports. Completed Verification of Deposit applications for Mortgage loans and housing for Seniors and or disabled people and faxed back completed applications to Mortgage Company or Housing office .* Knowledge sets include: Accounting, Accounting Management, Administrative Functions, Administrative Support, Bank Reconciliation, Bookkeeping, Desktop computers, Financial Statements, Image scanners, Internet browser software, Invoice Preparation, Invoice Processing, Invoicing, Ledger sheets, Mailing, Microsoft Excel, Microsoft Internet Explorer, Microsoft Office, Microsoft Office software, Microsoft Outlook, Microsoft Windows, Microsoft Word, Record Keeping, Spreadsheets, Word processing software.

Education

Some College, Clinical Psychology

Rogers State University

Claremore, OK

Other Information

personal reference

My manager at Lowe's volunteered me being able to use him as a personal reference. His name is Andrew Mueller and number can reach him at is 918-***-****.

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