Office Manage/Bookkeeper

Andrea L Cantu

**** ******** ** *****:502-***-****

Pleasureville, KY 40057 Email: ******.*******@*****.***

SUMMARY OF QUALIFICATIONS

I am an experienced professional with over 20 years of customer service experience and seeking a

position that will utilize my strong administrative skills and my education with room for advancement.

●Kentucky Notary, Licensed and Bonded

●Property & Casualty Insurance, Licensed

●Microsoft Office systems

●Sage 50 (Peachtree)

●eBay & Paypal

●Woocommerce entries

●Social Media Marketing

●Adobe Photoshop Elements

●Quick and willing to learn new skills

●Excellent customer service

●Telephone sales & Internet sales

●Keyboarding & 10-key by touch

Enjoy working with people and helping others succeed with their goal

VOLUNTEER EXPERIENCES

2011-2016 Lioness Club Member - Lioness of Year - 2013 - Volunteer to help in the community of

Mount Washington, KY

2013-2015 Lioness President - Lead and organize meetings and events for the Mount Washington Lioness Club

2011-2016 Mount Washington Festival Committee – Volunteered to coordinate the annual Spring & Fall Festival events sponsored by the Lions & Lioness Club, sold raffle tickets, prepared flyer for Lioness Membership Drive, assisted with parade float, handled the booth rental, layout and vendors

PROFESSIONAL EXPERIENCE

2007 present GM Classics Mount Washington, KY

Office Manager/Bookkeeper Assist the owner and office manager with day to day activities--the company is an automotive parts retailer that sells by catalog and internet orders–duties have included telephone sales, shipping, inventory, eBay, billing, data entry for the online catalog and assisted to prepare the last catalog for print, the voice of the recorded telephone message for several years, account payables and receivables, payroll, bank deposits, check writing, collections, bank statement reconciliations

2015 2016 Kentucky Farm Bureau, Tom Sullivan Mount Washington, KY

Licensed Property and Casualty Agent Customer service representative, sold insurance and consulted clients, accepted payments (cash, checks, credit cards), made daily deposits

2012 2015 Absolute Carpet & Upholstery Cleaning, LLC Louisville, KY

Accounts Receivables Data entry of payments received, invoicing, collection calls and miscellaneous office duties and errands, as needed

2011 2013 Hobby Lobby Louisville, KY

Department Manager Order merchandise, set up sales floor, assist customers with fabric and needlework needs, restock shelves, operate cash register, data entry of department orders

1992 2007 Ford Motor Company Avon Lake, OH & Louisville, KY

Inspector Assembler & welder in the body shop–tape-off for two-tone, painter & inspector in paint department–quality inspector on final assembly line

EDUCATION

2009 2011 Sullivan University Louisville, KY

Associate of Science in Event Management and Tourism GPA 3.91

2009 2009 Webster University Louisville, KY

Master of Business Administration (12 credit hours)

2006 2009 Northwood University Louisville, KY

Bachelors of Science in Business Administration & Management GPA 3.78

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