NFOR JUSTUS NGE

Address: **** ********** *** **

SAN ANTONIO TX 78240

Cell: 210-***-****

Email: ac5yum@r.postjobfree.com

Objective:

Assignment as Customer Data entry clerk / computer operations with a strong, growth-oriented and customer-centric company.

Summary of skills and qualifications:

• Over two years of experience in a contact center environment with strong analytical skills in healthcare, sales and banking industries.

• Trustworthy and ability to handle sensitive and confidential information.

• Strong ability to handle the staff and work pressure.

• Proficient in English and French.

• Proficient in MS Word, Excel, PowerPoint, and Outlook.

• Registered pharmacy Technician Trainee with the Texas board of Pharmacy

• Nurse Assistant, CPR and First Aid

Professional Experience:

CVS PHARMACY Pharmacy technician/ Specialty prior authorization department 10/2017-04/2018

Inbound calls from pharmacies, Doctor’s offices, Hospitals as well as fax and electronic prescriptions for the processing of specialty medications

Connexion point / telesales / enrollment specialist 08/20/17-

Inbound calls, Data entry for members eligible for Medicare, Medicaid and Medicare advantage

West Corporation ( Healthcare associate/Technical support/customer care) 2/2017 – 5/2017

• Customer service representative responsible for assisting patients living with diabetes with trouble shooting, resetting, data entry and replacement of their insulin Pumps or Omnipod systems

ALORICA / sales associate 4/2015 – 2/2016

• Healthcare Advocate for with OptumRx the mail service pharmacy for United Health care helping customer with their medication payments and refills

Education and Training

- Nurse Fundamentals / Nurse Assistant Certification 1/2016 – 10/2016

Career Point College

- CPR and First Aid Certification 1/2016 – 10/2016

Career Point College

- Bachelor Degree in Management Sciences 2013

University of Douala, Cameroon - Overseas

Cumulative GPA: 3.60

- Translated study pamphlets for ECOGES training institute 6/2013-8/2013

Douala Cameroon

LANGUAGES

English and French (fluent both verbally and written)

REFERENCES

Available upon request

Contact this candidate