Manager Customer
Resume:
PRISCILAL JEYAMANI A
ROLE: ANALYST
Email id: ****************@*****.***
Ph: 967-***-****
FUNCTIONING IN BANKING AND FINANCE PROCESS (SALES, SERVICE,KYC AND AML.)
Summary
Seeking a responsible post with growing opportunities in highly reputed bank where I can outsource my skills. Well trained in validating the customer’s request.
Profile
Versatile, Competent & Certified Professional with demonstrated problem analysis, resolution skills, ability to troubleshoot, solves problems quickly & completely. Adept at mapping the clients requirements, project handling, executing, technical support & task handling.
Job Role
Sales- Job role is based upon creating new accounts with variety of products as per customer request in day to day and time to time performance with responsibility as undergoing with customer funds. Returning funds if customers not eligible for the products
Service- Sorting out customer requests in various activities like account closure, change of address, issuing ATM card & pin numbers, Online and offline transaction to the other banks, signature assistance, Statements etc. Anti Money Laundering - The primary purpose of my role is to perform the surveillance activities to detect the Money laundering by focusing on the initial assessments of risk events at the first stage of my process Finance- Working for a back office where customer comes with the applications to keep their car as an asset and getting persona loan. My job is to validate the customer request whether they are capable to get a loan or not. Sanction loans is the main job for me.
Responsibilities
Assessing risk events, created by the Monitoring systems or created manually, to identify unusual customer behavior and escalate such unusual patterns for Analysis.
Performing the assessment in accordance with the procedure lay down.
Ensuring the Technology / Risk issues identified are reported and escalated to the Manager in a timely manner
Tendency to complete all the mandatory e-learning modules within stipulated timelines and attend trainings for which nominated
Upholding the values of the Group at all times
Assisting the Associate Manager / Manager in BCP / DR testing in addition to taking appropriate measure for managing crisis situation.
Assisting the Associate Manager / Manager in Service management of the surveillance service to the countries.
Specialized in the identification of unusual customer behavior of the Monitoring NCB customer segments being Retail, Private Banking and Corporate.
Ready to work in Shift according to Business requirement. Adhoc Responsibilities
Participate in testing and other activities required for the running of the unit.
Assist in preparation of various MIS.
When required by the Business, act as the backup for the Senior Analyst.
Keen employee to work in other standards of jobs and ready to get adapted into the new process.
Computer knowledge
Operating Systems: Windows 2000, Windows XP, Windows Vista.
Office Package: Microsoft Word, Excel, PowerPoint. Educational Qualification
B .SC (Computer Science) from Jamal Mohamed College, Bharathidasan University, Trichy.
-Percentage: 65% (2012 – 2015).
Class XII, Methodist girls Hr .Sec .School, Trichy. -Percentage: 55% (2011- 2012)
Class X, St. Anne’s girls Hr .Sec .School, Trichy. -Percentage: 63% (2009- 2010)
Employer Details
Company name: HCL Pvt Ltd.
Process: Bank of Ireland.
Job Role - ANALYST.
Experience – 1.8 years.
Current CTC - 1.56 lakh.
Expected CTC- 2.25-3 Lakhs.
Technical Skills
Good coordinator with the business to make decisions based on the knowledge and interpretation of current and possible future policies, practices, trends and information of financial crime
Very good performer to identify and mitigate financial compliance risks
Used to investigate the potential and actual non-compliant activities
Reviewer of system safeguards and recommend process enhancements
Detect and confirm patterns of behavior by analyzing structured and unstructured data including large data volumes.
Deliver sustainable, Take the lead when it comes to leadership Thank You,
PRISCILAL JEAYMANI A
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