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Customer service, prep cook, busser, Medical billing and collection

Location:
Nashville, TN
Posted:
June 22, 2018

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Resume:

Pauline Hunter

Nashville, TN *****

ac5y85@r.postjobfree.com

615-***-****

Work Experience

Customer Service/Warehouse Associate

Industrial Staffing - Nashville, TN

February 2018 to Present

Provide quality service

Construction Clean up, warehouse laborer, banquet server Labor Ready now People Ready - Nashville, TN

August 2016 to April 2018

event cleaning and set up customer

service

work at football and hockey game and prep prepare meal Dishwasher

Labor Ready now People Ready - Nashville, TN

June 2017 to December 2017

Prove pleasant enthusiastic attitude while providing my service of making sure dishes are santatized and put into itso proper location and provide quality service to our customers General Laborer

PACESETTER PERSONNEL SERVICES - Fort Worth, TX

July 2016 to December 2016

Convention center downtown fort Worth Clean restrooms pull trash, Will Rogers Clean restrooms pull trash work AT schools texas rangers pick up trash, construction site clean up, Freeman took down and laid carpet for booths

General Warehouse Worker

Luxor Staffing - Fort Worth, TX

August 2016 to October 2016

Fan assembly warehouse

Medical Collections Specialist/Third Party Biller

Old Hickory, TN

October 2014 to June 2016

Proficiency in CPT codes, ICD-9 and ICD-10 codes, and use of modifiers Experience with office equipment: multi-functional printer/copier/fax, multi-line phone system, calculator, postage machine, and so on Perform scheduled follow up on accounts by working the Aged Trial Balance weekly

Resolve third party payment issues resulting from claims processing errors. Process appeals by researching payment coverage issues and responds to written and telephone inquiries pertaining to adjustments and corrections, posting, verifying patient insurance information and resolve unpaid commercial, Medicare, Medicaid, Subrogation claims, and Managed care claims. Verifier/Sales

Public Safety, Inc - Nashville, TN

October 2012 to September 2014

Duties: Telemarketing firm for daily operation of the call center to oversee as a verifier that the collection and donations of our

customers' information is accurate and the amount of the donation is correct and comfortable for the customer.

Polysomnographic Technician

Sentara Norfolk General - Norfolk, VA

July 2010 to October 2010

Technician performs and evaluates overnight polysomnogram Direct contact with patients

assist them with answers to any question regarding the connection process.

Work with Sandman software and had the ability to work with mechanical and digital equipment providing settings, troubleshooting and problem resolution and clean equipment reports, vital signs, electrode placement, capable of performing special procedures such as PSG hookup, full head hook- up,

NPT, Driving Simulation, Split-Night (CPAP/Bi-PAP titration) staging, MSLT, MWT, half hour checks, EKG, EEG, EOG, Respiratory belts, thermistor, cannula, leg leads, step up patient rooms, Revenue Processing Clerk

Dept of Revenue State of TN - Nashville, TN

April 2010 to June 2010

Duties: Open mail revenue taxes from business and all government taxes due by individual owners, companies and batch on a daily basis. Open and distribute on a daily basis Polysomnographic Technician

Centennial Medical Center - Nash, TX

April 2009 to 2010

Technician performs and evaluates overnight polysomnogram Direct contact with patients

assist them with answers to any question regarding the connection process.

Work with Sandman software and had the ability to work with mechanical and digital equipment providing settings, troubleshooting and problem resolution and clean equipment reports, vital signs, electrode placement, capable of performing special procedures such as PSG hookup, full head hook- up,

NPT, Driving Simulation, Split-Night (CPAP/Bi-PAP titration) staging, MSLT, MWT, half hour checks, EKG, EEG, EOG, Respiratory belts, thermistor, cannula, leg leads, step up patient rooms, Unemployment Benefit Aide I

Tn Department of Labor and Development - Nashville, TN January 2008 to July 2009

Duties: Resolved question on the phone regarding of unemployment status of customers checks, and processed forms, coding forms, write and code all information, collecting & dispensing incoming & outgoing material, sorts, distribute, & prioritize material for distribution to proper persons, set up repayments, and perform other duties when required Campus Supervisor

Metropolitan Nashville Public Schools - Nashville, TN January 2007 to 2008

2007-1/2008

Duties: Monitored, maintained safety and security throughout the school day for students and teachers. I monitored special student bus transport, and car riders. Supervised over 600 students daily making sure they were safe and arrive to their classes on time. Prepared incident reports: vandalism, property damage, theft, and other reports as directed.

Patient Account Representative

Trescend - Nashville, TN

April 2007 to August 2007

Duties: Billed Medicare, Medicaid, Behavior Health Mental, Commercial, Florida shared HMO, Champus Tri-care, and out-of -state claims for third party billing for UB's, HCFA, ICD-9, CPT and used passport Insurance verification

Patient Account Representative

Nashville Rehab Hospital - Nashville, TN

September 2004 to June 2006

Duties: Billed primary and secondary Medicare electronic claims, Commercial, HMO, Medicaid TN, Behavior Health mental claims, and KY, Champus Tri-Car, Worker compensation and Self pay. Collections: Top collector for over 90 day claims got 200 claims to drop and pay

$30,000. Passport Insurance verifications, set up patients demographics, reconciled hospital claims, post credit card payments, cash, and checks Education

Certificate in Sleep Technology

Volunteer State Community College - Gallatin, TN

Nashville State Community College - Nashville, TN

Additional Information

Skills

Tax Preparer (2 years)



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