Manager Medical

REGINA PAOLETTI-MOLLER

*** ******* **** *****, ***** Creek, GA 30097 *.*.********.******@*****.*** 305-***-****

Professional Overview

Versatile office manager, paralegal, administrative support for attorneys, staff, clients, and claims adjusters. Dedicated and committed to achieving a high-quality work product. Full Spanish fluency, experience in translating medical reports and records. Experienced in case and claims management. A self-starter with ability to take directions and work as part of a team. A strong problem-solver and report writer with highly developed interpersonal skills. Very results oriented.

Core Qualifications

●Problem Solving

●Critical Thinking

●Social and interpersonal skills

●Attentive listener

●Goal oriented

Accomplishments

Thorough document organization and investigation of medical records. Many cases settled below policy limits and reserves

Education

Bachelor of Arts, History and Spanish, University of Miami, Coral Gables, Florida

Experience

Case Manager

11/2017-01/2018

Kenneth S. Nugent, P.C.

●Managed a continual caseload of personal injury files from treating to preparation of demand utilizing Needles software.

●Teleconferenced with Plaintiff’s, medical providers, adjusters, and social security personnel to facilitate efficient processing of claims and liens.

●Ongoing monitoring of case files to ensure timely resolution.

Pharmacy Technician, Sales, and Cashier Support

04/2017-09/2017

Walgreens, Johns Creek, GA

Sales Associate

04/2017-12/2017

TJ Maxx, Johns Creek, GA

Clerical, Reservations, and Customer Relations

07/2016-01/2017

Ristorante Paoletti, Highlands, NC

●Managed office operations and worked directly for the owners

●Revised Employee Handbook

●Directed accounts receivable

●Ordered food items and supplies

●Handled reservations and customer relations

●Position was seasonal in a high-volume, highly rated restaurant

Paralegal

02/2006-06/2016

Ana M. Frexes & Associates, P.A., Coral Gables, FL

●Summarized depositions, prepared reports for mediation, assessed damages for settlement proceedings, hearings, and claim evaluation. Investigated medical records and wage reports to compile damage summaries.

●Translated medical records, interviewed Spanish speaking clients, and prepared injury reports.

●Attended mediation and court proceedings.

●Document review brought favorable results for settlements.

Paralegal and Office Manager

01/1990-06/2005

Law Offices of Arthur Moller, P.A., Miami, FL

●Office manager, interpreter, reviewed and summarized medical records, prepared initial reports for attorneys.

●Organized case files, developed spreadsheets and case status reports, electronic records management.

●Managed the day-to-day operations for the senior attorneys, met with London based and domestic claim adjusters and case managers. Clients included: American Airlines, Bahamas Air, BWI, various South American cargo airlines, and

local counsel for Airbus.

Paralegal and Clerical Support

07/1981-01/1990

Kimbrell & Hamann, P.A., Miami, FL

●Managed the receptionist area, including greeting visitors and responding to telephone and in-person inquiries.

●Organized office files, developed spreadsheets, faxed reports and scanned documents.

●Communicated and translated in meetings, summarized documents from Spanish, participated in settlement meetings, depositions, mediation, and hearings for various aviation related accidents on the defense side.

Management Trainee, Customer Service, and Executive Administrator

06/1980-07/1981

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