Customer Service Medical Billing
Resume:
Antonesha Hoshaw
Los Angeles, CA 90002
Tel: 323-***-**** E: ***************@*****.***
Objective
Experienced professional seeking opportunities in the healthcare industry that will allow me to utilize and enhance my skills.
Skills
Customer Service, Microsoft Office, Medical Billing, Insurance Verification, Network Request, 10 key by touch
Education
United Education Institute College Los Angeles, CA
Medical Billing and Coding Certificate
March 2011
Certifications
HIPPA, Medical FPACT, Medical Billing/Coding
Experience
Care Ambulance Anaheim, CA
Medical Biller/Collector/Insurance Verification
12/2017-04/2018
Billing and collecting for ambulatory care transports from hospital and private residents
Responsible for verifying eligibility of commercial insurance HMO/PPO plans and motor vehicle related accidents
Verified and obtained prior authorizations for services rendered
Provided excellent customer service to patient’s while maintaining production and adhering to all policies and procedures
Southerland Global Services Torrance, CA
Verification Specialist
07/2011 – 08/2017
Communicate effectively and provide excellent customer service to patients, insurance representatives and company clients.
Verify and process 200 + insurance claims while maintaining accurate and detailed notes.
Consistent in meeting project deadlines and communicating project outcomes using various methods.
Received patient treatment codes used to assembling reimbursement claims, while maintaining production.
Accordis Medical Billing and Insurance Coding Los Angeles, CA
Patient Account Representative
02/2011 – 04/2011
Increased amount of processed payments by providing excellent customer service and helping patients set up payment plans.
Implemented client’s guidelines and policies to complete accounts and reach daily productivity goals.
Remained consistent in providing excellent customer service to patients while meeting client expectations.
Gained skills in editing and billing claims for payment or denial.
References
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