QA Analyst /AODA Compliance Tester

Career Overview

** + years of experience in Quality Assurance field and have comprehensive knowledge of software testing process and principles, Quality Assurance best practices and Software Development Life Cycle Methodologies.

I’m a forward thinker focused on quality, testing scope, timelines and work to defined testing methodologies within a structured environment. I have experience preparing schedules, estimations, costs, working out release scope and content with customers, coordinating implementation activities and liaising with the business to ensure successful implementation.

I Have experience with multi-tier environment, version controls/builds, MS exchange server components/technologies/version controls/builds/security components, Security Components, VMWare products, Microsoft servers, WebSphere®, Siebel, Java™,J2EE, Oracle®, .NET, Internet/Intranet/Extranet systems, object-oriented environment, structured environment, cross functional iterative and incremental software development and have experience with wide range of tools, which include: MS Project HP Quality Centre, Clear Quest, TFS, Jira, Confluence, etc.

I have positive attitude, comprehensive analytical, communication and interpersonal skills, have ability to respond to merging requirements quickly, focus on details and follow-up and take the ownership to complete tasks on time with quality.

Skills Summary

Company Experience:

Government: TBS, MTO, MGCS, MCSS, MCYSS, MMAH, MNRF, TTC

Financial Sector: CIBC, TD, BMO, CAN. Depository for Securities, CAN. Financial Data Services

Retails/Health/Insurance: Federated COOP, Systems Xcellence (SXC), ROSINVEST.

Projects

Tested Applications

Sterling OMS, Payroll Systems for Retails (Ultipro, Kronos, APD), INFO-GO / OMS, eFORMS, ECMS, ERDM, Service Ontario eTrans, ESDI to SODP Migration, ESDI to SUE Migration, Online Driver Licence Renewal (ODLR), Reduces Suspens. and Ignition Interlock, International, Registration Plan (IRP), Authorized Requestor Information Services (ARIS), Beginner Driver Education (BDE), IBM/ATM, KIOSK, PRDC, Carrier-Impoundment Program, Highway Corridor Mngm System (HCMS), Middleware Oracle Upgrade, eDWIS, INFO-GO, eFORMS, LILI, Secondary Data Centre Migration (Redeployment of all MMAH computer appl.), Social Services Solutions Modernization SSSMP (Curam /COTS/SAMS), E-SOURCE, PeopleSoft, Arriba, GZ, GLM, ABGL, Single-SignOn, Investors Edge, MFED, Idea LLLP, SI Choice Funds, E.S. Group Changes, etc.

Testing Artefacts:

Test Plans, Test Strategies, Test Scenarios and Test Cases/Scripts, Traceability Matrix, Requirements analysis/management, Testing Status Reports, Defects Reports, Exit Criteria Reports, Signoffs and Knowledge - Transfer materials.

Other artifacts include: Testing Estimations, GAP Analysis, Risk Analysis/Assessment, Contingency Planning, Scalability Assessment, Communication Plan, Defect Management Plan, Test Data records/Reports, Post-Implementation Reviews/Reports, User Guides.

Test Execution,

Testing Types:

Functional, Non-Functional, Black Box, End-2-End Testing, System/Integration (SIT), Regression, Acceptance (UAT), Stress, Smoke, Installation, Performance, Load, Security, Compatibility, XML/Schema Testing, AODA, Interfaces/Reports/Letters Testing, IVR, French Lang., & Automated.

Methodologies

AGILE, WATERFALL, PARALLEL, SPIRAL, RUP, PMM, PMLC

Environment,

Operating Systems,

Data Bases

Internet /Intranet/Extranet, Netscape Webserver, 3-Tier/Mid-Tier/Multi-Tier, Client/Server, Object-Oriented, Structured, WCAG 2.0 AA standards

Mainframe/Passport 3270, IMS/SPF, Solaris UNIX, DUAL Processor, MS-DOS, CORFAX, OS/2 WARP, Windows 3.x/NT/XP, .NET, Open Road, IBM J-Rules Engine, WebSphere®, Siebel, Java™, VB Script & Java Script, Hibernate, JDBC, J2EE, .NET, Lotus, Jet Speed, OpenText, HTML, Soap UI, Ultra Edit, Test emulators (transactions, payments, messages, mobile), Go-PKI, Go-Secure, Citrix, Oracle 11G, MS-SQL Server, IBM J-Rules Engine, WebSphere®, Siebel, Java™,J2EE, Oracle®, SQL, PL/SQL, SQL NET, SQL, SQL Developer, Toad, dBase, DB2, V-Basic, MS Access, ABM/ATM, ProCash, ECM, HP Quality Centre, HP ALM, IBM Rational (Clear Quest (CQ), Quality Manager (RQM), Team Concert (RTC), Team Foundation Server (TFS), Test Centre and Visual Studio, JIRA, Confluence, Compliance Sheriff, Lotus Notes, JMeter, QTP, Win/Load Runner

Employment experience

1.FEDERATED CO-OP (Retails) - Saskatoon, SK

Apr 2017- Current

Sr. QA Analyst (contract) - project/applications: TIS Program (Multiple Projects: Palliser Plains, Continuous Improvement, GAP Remediation (updates for HR/Payroll systems for multiple retails) and Sterling Order Management System (OMS)

Developed/presented/sign-off Test Strategies, Test Plans and Templates to be used going forward.

Investigated existing processes and optimized them.

Lead QA teams and provided support to UAT testing teams.

Overseen OMS SIT, End-2-End, Regression, Performance, UAT (Web-Services, 98 ESB/Interfaces, OMS)

Oversee multiple projects upgrades testing (TIS Program / over 100 Retails) for Ultipro, Kronos, and ADP.

Reported/monitored defects and its status. Lead defects status meeting and Run reports.

Collaborated with Application Development team and other cross functional teams to solve project and customer issues

Developed multiple Training materials/presentations: Defect Management, Test Strategy and Test cases development, QA Processes, etc.

Environment: WEB Services, Java, Web sphere, e-Forms, web-enabled, relational databases utilizing J2EE and Oracle 10G, Mainframe, Warehouse Operat. Systems (WHOS), LMS, PAYU, Payroll Processing, UltiPro, KRONOS, ADP, INFOR, GL, CSS, IAM, PORTAL, SharePoint, MS-Office/Project/Visio, HP ALM, Jira, JMeter, Go Secure, UltraEdit, SnagIt, Sterling OMS, ESB, TOAD, DB2, Oracle, SoapUI, Channels/systems: EOS, Mi9, TRONIA, ARCTIC, TRC, TGP, CALGARY, PRIYA, OTM, PMM.

2.Treasury Board Secretariat (TBS) - Toronto, ON

Aug 2016- Mar 2017

Sr. QA Analyst (contract) - project/applications: OMS, INFO-GO, eFORMS, ECMS, ERDM.

Developed/presented/sign-off Test Strategy and Plan for OMS and INFO-GO systems and stored in in SharePoint.

Added user stories (i.e. requirements) for OMS and INFO-GO to Team Foundation Server (TFS) and Confluence.

Monitored requirements changes and environment readiness; responded to changed or merging requirements quickly; updated/tested changed requirements and corresponding test cases.

Developed test cases using tools: TFS, Test Centre and Jira.

Set-up User Access types, Created Data, Executed/Validated/Analyzed test results; updated test status and defects reports.

Executed (OMS, INFO-GO, eFORMS, ECMS, ERDM) test cases using tools: TFS, Test Centre, Jira, Visual Studio, SoapUI.

Performed System, Regression, Web-Services, End-2-End, Mobile Platforms Testing (using emulators) and Accessibility/compliance testing.

Tested/re-tested systems in QA and UAT environments in different versions/build with different security rights.

Ensured compliance with government software development standards, including SDLC and PMLC

Reported/monitored/retested Defects using tools: IBM Clear Quest, TFS and Jira.

Collaborated with Application Development team and other cross functional teams to solve project and customer issues

Environment: WEB Services, Java, Web sphere, e-Forms, JavaScript, Hibernate, JDBC, and Crystal Enterprise, web-enabled, relational databases utilizing J2EE and Oracle 10G, Dual Processor Unix Platform, JDBC, OpenText, SQL, SQL Developer, PL/SQL, VB Script, HTML, SoapUI, Visual Studio, Team Foundation Server (TFS), Test Centre, JIRA, Confluence, HP ALM, IBM Clear Quest, Mobile emulators, SharePoint, MS-Office, Go Secure, Go PKI, ECM.

3.Ministry of Transportation (MTO) - St. Catharines, ON

Jul 2015- Jul 2016

Sr. UAT Analyst (contract) - project: Highway Corridor Management System (Permits)

Developed QA/UAT Estimations/Schedules/Resources requirements, UAT Strategy/Plan, UAT Process and Templates.

Developed Test Cases/Traceability Matrixes/Guides for UAT testing with SMEs and provided coaching/mentoring.

Executed tests according to plan and ensured compliance with government software development standards.

Performed initial UAT. Lead UAT sessions with SMEs, travelled from all-over Ontario for UAT sessions for each iteration.

Performed Accessibility (AODA) compliance testing.

Monitored testing progress, systems issues and ran regularly scheduled ‘UAT Status’ and ‘issues management’ meetings.

Collaborated with Application Development team and other cross functional teams to solve project and customer issues.

Created process flow for Permit applications approval process for internal Web site for SMEs to use.

Helped FQA team with functional, integrated and regression testing.

Assisted team members on boarding with training, requirements, test scenarios, test cases and execution.

Lead UAT sessions/multiple iterations with SMEs (hands-on leading user acceptance, accessibility and defects re-testing)

Coordinated migration of fixes and regression test activities during set-up of test environment and Change Management.

Environment: WEB Services, WebSphere, Java, PL/SQL, SQL Developer, PL/SQL, VB & Java Script, HTML, Mobile Emulators, Mobile devices (tablets), Financial transactions simulator, multi-tier, CRM, SharePoint, Team Foundation Server (TFS), MS-Project/Visio/Office, Go Secure/PKI, Compliance Sheriff, Visual Studio, HP ALM, T-Centre.

4.Ministry of Natural Resources & Forestry (MNRF) – Toronto, ON

Feb 2015- Jul 2015

QA Test/Analyst (contract) - project: Middleware Oracle Upgrade & Enhancements/Support fixes for eDWIS, eFORMS, LILI

Created Test Plan and Strategy in Quality Manager (RQM). Developed and uploaded test cases in RQM. Managed test execution and defects. Executed systems (multi-tier environment) in different versions, with different security access types, external and internal websites.

Executed systems (SIT, End-2-End, Regression) and identified defects, entered defects into defects system, updated defect’s status, run defects reports for ongoing meetings, re-tested defects and performed regression testing.

Ensured compliance with government software development standards.

Provided regularly feedback on test execution, test summary and status reports.

Environment: WEB Services, IBM WebSphere, Java, Windows XP. Rational Clear Quest, Rational Quality Manager (RQM) and Team Concept (RTC), SQL Developer, SQL, PL/SQL, VB Script & Java Script, HTML, Oracle 11G, MS-SQL Server, SharePoint, CRMS Office, Applications: Drinking Water Information System (eDWIS), eFORMS, LILI.

5.Ministry of Community and Social Services (MCSS) - Toronto, ON

Jul 2013- Jan 2015

Sr. QA Analyst (contract) – project: Social Services Solutions Modernization SSSMP (Curam /COTS/SAMS)

Estimated timelines & required resources. Planned testing activities. Developed Test Plan Template, Testing process and Guidelines, Quality Control Procedures and Defect Management for the team to use.

Developed/managed test documentation, test traceability (requirements mapping), test data and test entry/exit criteria.

Monitored requirements changes and updated/tested changed requirements and corresponding test cases.

Coordinated testing activities for IBM remote testing team in India. Executed systems, reported/triaged/monitored defects and its status. Updated/re-tested/defects & run status meetings. Assisted Business Users with UAT.

Collaborated with IBM Interface development team and other cross-functional teams and non-functional testing resources (Accessibility Centre of Excellence, Service Ontario, ITS, Security Management Branch), to solve project/customer issues.

Executed external and internal websites in different versions/builds with different user accounts/security roles.

Performed SIT, Security, Regression, End-2-End testing and supported UAT.

Validated daily/monthly payment reconciliations, IFIS daily invoice/response, SAMS daily runs and extracts, etc.

Assessed/Tested manually Client Portal, Caseworker Portal, Evidence, Eligibility Determination, Case Management, Financials, Workload & Outcome Management modules to ensure compliance with WCAG 2.0 Level AA guidelines

Environment: Windows XP. ETL, Informatica, WEB Services, IBM WebSphere, J2EE, Java, Oracle, SQL Developer, IBM SQL Data Dictionary, ECM, SOA, UltraEdit, Notepad++, SharePoint, MS Office/Visio/Project, Outbound/Inbound Interfaces, Cognos, ESP, IVR, ETL/Curam Batch jobs, HP Quality Centre / HP ALM, HP Quick Test Pro, Hi-Soft Compliance Sheriff, COTS/SAMS/Curam, Programs: Ontario Disability Support Program (ODSP), Assistance for Children with Severe Disabilities (ACSD), Ontario Works (OW), Temp Care Assistance (TCA), Emergency Assistance (EA), Wide Range Benefits (program specific), Financial institutions: RBC, TD, BNS, CIBC, BMO Payment methods: CHQs, DBDs, VOUCHERs, BENEFIT CARDs.

6.Ministry of Transportation (MTO) - Toronto, ON

Jan 2012- Jul 2013

QA Analyst (contract) – projects: ESDI to SODP Migration; Online Driver Licence Renewal & Beginner Driver Edu. Enhanc.

Estimated, planned testing activities/test cases. Execution Systems in mid-tier environment (orders mngm) and Logged defects.

Participated in Requirements walkthroughs, testing and defect status meetings.

Environment: Windows XP, Mainframe LCS systems (vehicles & drivers), Mainframe Tools, Logs/Messages/Reports, SODP, ECM/DM, IBM WebSphere, Java, .NET, Oracle, SQL, Test-simulator/Performance Multi-tier environment, Object-Oriented, SoapUI, XML schemas/backend msgs, SharePoint, HP Quality Centre, Rational Clear Quest, OMS, RMS, AUDIT, BDE, CRM, ECM/SharePoint, ServiceOntario eTrans and ESDI systems: UVIP, Vehicle & Driver Abstracts, Plate Renewals (PLR/OCP) and Address Change), XML Testing/Back-end Messages.

7.Bank of Montreal (BMO) - Toronto, ON

May 2011- Jan 2012

QA Analyst (contract) – projects: Testing of ABMs – Automated Banking Machines

Analyzed and interpreted all documentation including business requirements, functional and design specifications to identify test requirements. Created Test Cases and developed Traceability Matrix and Test Coverage reports.

Performed functional testing on BMO ABMs (hardware and software)

Verified transactions are processed on the ABM successfully and returned expected return codes

Initiated scripts to simulate return codes

Created/deployed marketing campaigns on BMO Test ABMs and verified appropriate campaigns are displayed.

Verified all reports related to the campaign response comply with the expected results

Wrote new test packages and update existing test packages (i.e., design, execution plan, and data preparation) in order to correctly guide subsequent testing activities

Performed regression testing to ensure existing system functions are not compromised by the delivery of new funct.

Reviewed and interpreted all documentation related to testing, including business requirements and functional and design specifications, to provide input to the project team regarding the planning of testing activities

Participated in reviews or inspections, in collaboration with the project team, to ensure the quality of work products and in the analysis of functional testing statistical data in order to identify opportunities and make recommendations to the project team and/or local Improvement Group to improve that process.

Environment: Phoenix Commander, Wincor, ProCash, NCR ATM/IBM, IBM Tivoli, SQL, MS SCOM, UNIX, HPQ

8.Ministry of Municipal Affairs and Housing (MMAH) - Toronto, ON

Nov 2010- May 2011

QA Analyst (contract) – project: Secondary Data Centre Migration (Redeployment of all MMAH computer applications)

Managed Migration/Redeployment of all MMAH computer applications from cluster Legacy Data Centre into new computer hardware located within the centrally managed data centres.

Created templates (Tests strategy/plans, test cases, test reporting and signoff), established testing process/methodology for overall project, QA Standards and lead testing activities including performance tests in DEV, QA, UAT and PROD env.

Assisted SMEs in test preparation and testing. Executed applications with SMEs. Lead weekly status and defects meetings.

Collaborated with Application Development team and other cross functional teams to solve project and customer issues

Environment: Windows XP, Oracle, SQL, Multi-Tiered environment, Load/Performance/Reports Test environments, Case Management Applications, HPQC, QTP, SharePoint, ECM/DM, MS Office, MS Visio, MS Project.

MMAH Applications (AIMS, LUPIN, IEU-CASELOAD, IEU-LETTERPROD, PSD, FIR, MARS, CFU, MPMP, MPAS, CCmMERCURY, QUARTS, DART, TPA-MOHRRIS, CMORE, CMORE-INTRN-QUERY, LTB-CASELOAD, LTB-CASELOAD-INTRNT-QUERY, CIMS) and MCI Applications (AMOOHP, OHP, PNP, STARS).

9.CIBC Finance Technologies (CIBC FT) - Toronto, ON

Dec 2009- Nov 2010

System Integration Test Analyst (contract) – project: HST (wide range of systems, some syst. have 50 or 250 feeds)

Coordinated software release and facilitated effective communication with the various development, business and operational groups.

Led change management initiatives, QA activities & Supported UAT. Coordinated Defects meetings for QA and UAT. Executed applications: E-SOURCE, GZ, GLM (50-feeds appl.), ABGL (250 feeds appl.) and Reports (Crystal and Cognos)

Developed Test Strategy, Testing process/guidelines, entry/exit criteria for DEV, QA & UAT & ensured it followed.

Ensured compliance with CIBC CETM methodology/standards.

Environment: Windows XP. Mainframe, Unix, Multi-tier environment, HPQC, QTP, Oracle, SQL, MS Office, MS Visio, MS Project, Case Management Applications, IBM WebSphere, Java, .NET, Multi-Tier applications, E-Source (PeopleSoft, Arriba), GZ/GLM, ABGL, RPT Chrystal & Cognos, ECM, Citrix, MS Office/Visio/Project.

10. Ministry of Transportation (MTO) - Toronto, ON

Jun 2009- Dec 2009

QA Tester (contract) – project: ESDI to SUE Migration.

Planned testing activities. Managed test execution and defects’ fixes/retest in mid-tier environment.

Environment: Windows XP. Mainframe, Multi-tiered Environment, Web, Mercury HP QC, IBM Rational Clear Quest,

Oracle, SQL, LCS systems (vehicles/drivers), ESDI applications (UVIP, VA, DA, PLR, OCP, AC), Kiosk, OMS, AUDIT, RMS, XML Schemas/Backend Messages, IBM WebSphere, Java, .NET, J2EE, Jet Speed, SQL, PL/SQL, VB & Java Script, HTML, Multi-Tier Object-Oriented env, Mainframe Tools/Logs/Messages/Reports, MS Office/Visio/Project, SharePoint, ECM/DM, XML Testing/Back-end Messages, Performance Test env.

11. Ministry of Children, Youth and Social Services (MCYSS) - Toronto, ON

Jan 2009- May 2009

Sr. QA Lead (contract) – project: SDLC Quality Assurance Process Improvement

Assisted cluster management in defining and documenting a quality assurance process and support checklist/artefacts for the existing System Development Life Cycle (SDLC) used by the cluster for system development and maintenance.

Analyzed existing SDLC process in cluster and prepared GAP analysis between existing processes and best practices.

Delivered efficient solutions/QA standards, new process models, activity diagrams to map best practices to CYSSC needs.

Presented new processes to steering committee and worked with CYSSC resources to implement approved process.

Environment: Windows XP, MS Office, Case Management System, CRM, SDMT (Service Delivery Model Technology),

UML Process Models and Activity Diagrams, MS Visio, MS Project, PowerPoint, SharePoint.

12. Ministry of Transportation (MTO) - Toronto, ON

Aug 2008- Jan 2009

QA Analyst (contract) – project: Reduced Suspensions and Ignition Interlock

Planned testing activities. Managed test execution and defects’ fixes/retest in mid-tier environment

Defined and introduced the project, team members' roles, and key deliverables. Mapped out timelines, milestones, communication processes & question/answer sessions. Worked with Testers to ensure built system met the requirements.

Prepared Testing Artefacts (Test Plans/Cases/Data) and executed systems and logged/managed defects status reporting.

Environment: Windows XP. Mainframe IMS/DB2, Web Applications, WebSphere, .NET, Java, Oracle, SQL, Visio, Power Designer, UML, Mid-Tier Object-Oriented environments, Ignition Interlock, Reduced Suspensions, LCS (Driver, Vehicle, Carrier) systems, HP Quality Centre, Rational Clear Quest, MS Office, SharePoint, ECM/DM.

13. Ministry of Government and Consumer Services (MGSC) - Toronto, ON

Apr 2008- Aug 2008

QA Analyst (contract) - project: Kiosk Renewal (Testing of Touch Screen Kiosks)

Interfaced with clients (JAD sessions) to determine system requirements.

Planned testing activities. Created Test Plan/Strategy and Test Cases for the applications testing.

Executed Test Cases (mid-tier environment), entered defects, re-tested fixes and updated status of executed cases and defects. Worked with Designers/Testers/BA/Clients to ensure system design/built met requirements/clients expectations.

Environment: Windows XP. Mainframe, Web Applications, ESDI applications (UVIP, VA, DA, PLR, OCP, AC), ServiceOntario

e-Trans, LCS (Driver/Vehicle systems), Kiosk, OMS (Orders Management), RMS, Audit, Web Services,

WebSphere, Java, .NET, XML Schemas/Backend Messages, Oracle, SQL, Visio, Power Designer, UML, Rational

Clear Quest, HP QC, Mid-tier, Object-Oriented Environment, SharePoint, MS Office, Front-End & Back-end

Testing/Back-end Messages.

14. Ministry of Transportation (MTO) - Toronto, ON

Dec 2006- Apr 2008

QA Analyst (contract) - projects: Service Ontario eTRANS, International, Registration Plan (IRP), Authorized Requestor

Information Services (ARIS), Beginner Driver Education (BDE), Kiosk, PRDC, Carrier-Impoundment Program

Planned testing activities. Managed test execution and defects’ fixes/retest in mid-tier environment.

Environment: Windows XP. Oracle, SQL, Web-Based, Multi-tier, Object-Oriented, Mercury QC, Clear Quest, MS Office, SharePoint, ECM/DM, Mainframe LCS (Driver, Vehicle, Carrier) systems, OMS, CVIP, ARIS, IRP, BDE, PRDC, UVIP, Vehicle & Driver Abstracts, Plate Renewals (PLR/OCP), Address Change, Front/Back End Testing.

15. Toronto Transit Commissions (TTC) - Toronto, ON

Dec 2005- Dec 2006

QA Analyst/Lead (contract) – projects: Wheel-Trans System (WTIS), Taxi Reconciliation (TR) and Crew Scheduler (CR).

Estimated, planned testing activities for WTIS, TR and CR systems (i.e. services for people with disabilities).

Created test documentation and managed test execution and defects’ fixes/retesting in multi-tier environment.

Collaborated with Application Development team (located in Vancouver Canada) and other cross functional teams on site to solve testing issues, environment problems and defects.

Environment: Windows XP, IBM Mainframe, Unix XP, Web Services, UNIX, MS Office, Oracle 9i, Ingres r2, SQL, Open Road, .Net, Lotus Notes, IVR, Server Road (Windows virtual server), WTIS Crew Scheduler Client/Server,

WTIS Spoiler, TR appl. Server Road (Windows Virtual Server), TR Database Server – Coach (Unix Database Server – 9i Oracle instance), WTIS CR Mainframe focus, IVR, MS Office, Lotus Notes and applications: WTIS,

16. TD Wealth Management (TD WM) - Toronto, ON

May 2005- Nov 2005

QA Analyst (contract) – project: TD Vantage x .eye

Coordinated System, Integration and Regression testing activities. Created Testing Plan/Strategy, testing process and delivered effective/efficient solutions by meeting key project milestones on time and with high quality.

Collaborated with Application Development team and other cross functional teams to solve systems issues.

Environment: Windows NT, XP, Web, UNIX, Oracle, SQL, MS Office, TD Vantage x .eye, Case Management Applications,

Load /Performance Test environments, Flat Files, Logs, Reports.

17. CIBC Wealth Management (CIBC WM) - Toronto, ON

Aug 2003- Apr 2005

QA Coordinator (contract) – project: CPAS –CIBC RRSP Group Investments

Estimated/Planned, timelines, scope, efforts/resources requirements for CPAS-CIBC RRSP Group Investment (Fixed Income, Equities, Foreign Exchange, Mutual-Funds). Developed test strategies, plans, test cases, data. Led software testing, defects management, Software release. Facilitated effective communication with development, testing, & business teams.

Environment: Windows NT, Web, UNIX, COINS, CORFAX, Oracle, SQL, MS Office, CPAS, HP QC, SharePoint.

18. CITI Canadian Information Technology Institute (CITI) - Toronto, ON

Sep 2001- Jan 2002

QA Consultant (contract) – project: Software Testing, QA Methodologies and Best Practices

Developed Testing training materials and User Guides. Administered Coordinating and Training.

Environment: Windows NT/95 PowerPoint, Page maker, MS Word/Excel, QA Methodologies /Techniques /Standards

19. Systems Xcellence (SXC) - Milton, ON

Nov 2000- May 2001

QA Lead (contract) – project: Pharmacy Benefit System, Health Plans, RxClaims, Self-Insured Empl. Groups.

Coordinated testing activities/releases for PBS applications (GUI windows client (Power Builder 7.0), Server back-end processes (UNIX, ORACLE 8i), & Real time transactions processing claims. Performed System, Integration, Regression, Performance & Smoke tests. Facilitated effective communication with development, testing, business & operation teams.

Environment: Windows NT, Web, UNIX, Oracle, SQL, Toad, Pharmacy Benefit Systems, Power Builder 7.0

20. Canadian Depository for Securities (CDS) - Toronto, ON

Jun 2000- Sep 2000

QA Lead (contract) – project: ATON III / Capital Markets

Coordinated testing activities and release “ATON III” – electronic account transfer (Passport 3270/ ATT-Messages Tool)

Environment: Windows NT Server, Terminal Emulation for WinNT, IBM Mainframes, Mercury Test Director, WinRunner, Automated CDS Msg. Tool (Mainframe), Lotus, ATON III (Acc. Transfer Online Notificat. for Capital Markets.

21. Canadian Financial Data Services (CFDS) - Toronto, ON

Dec 1999- Jun 2000

QA Analyst (contract) – projects: Diverse range of projects (Shareholding accounting, account processing and record keeping systems for Financial Institutions, Insurance ORGs & 15 Mutual Fund ORGs: AIM, Stone, Northwest, Scudder, ING, etc.

Tested Tax Slips, Statements and Confirms for all assigned system changes in UAT and Production environments (Fixed Income, Equities, and Mutual-Funds).

Managed UAT test activities/documentation for diverse range of Projects in UAT output from XEBEC/MOORE to ensure successful delivery of changes to business systems and processes (Tax Slips/Confirms/Statements (Broker, Rep, Client vr.)

Environment: Windows 3.1/NT, OS/2 WARP, Web Applications, DB2, Oracle, SQL, UNIX, CORFAX, UAT Output Products.

22. CIBC Securities (CIBC SECRT) - Toronto, ON

Aug 1998- Nov 1999

QA Analyst (contract) – projects: Single Sign On, Investors Edge, MFED, Idea LLLP, SI Choice Funds, E.S. Group Changes, Industry Wide Test & multiple enhancements/patches in Month/Year end Process, UPD & RPT Night Runs, Cash Sweep, Corfax

Estimated, planned testing activities. Managed test execution, Batch and defects’ fixes/retest for financial applications: Single Sign On, Investors Edge, MFED, Idea LLLP, SI Choice Funds, E.S. Group Changes, Industry Wide Test, Corfax, CaseMng

Ran Batch run and performed Connectivity, Regression, Performance, UAT testing for listed above applications and Colfax patches: Month/Year end Process, UPD & RPT Night Runs and Cash Sweep.

Environment: Windows 3.1/NT/XP, OS/2 WARP, Web Applications, Oracle, SQL, DB2, Access, UNIX, CORFAX, COINS, MS-office, IVR, Single Sign On, Investors Edge, MFED, Idea LLLP, SI Choice Funds, E.S. Group Changes, Industry Wide Test, Month/Year end Process, UPD & RPT Night Runs, Cash Sweep.

23. Softest Consulting (SC) - Toronto, ON

Apr 1998- Jul 1998

Software Tester (contract) – projects: Billing, Payroll and HR.

24. RosINVEST Insurance - Moscow, RU

Sep 1996- Feb 1998

QA Test Engineer (permanent) – projects: diverse range of Insurance projects

25. ZNIB Research Bureau - Moscow, RU

Sep 1989- Feb 1994

Statistical Analyst (permanent) – projects: Natural Resources/Atmospheric Pollutant Data projects

ACHIEVEMENTS / RECOGNITION

Presented recognition & award for outstanding achievement & successful implementation of WT IVR upgrade (TTC)

Awarded for outstanding achievement & successful implementation of Pharmacy Systems & RX-Claims (SX)

Recognition for Service Ontario eTRANS (Applications: UVIP, PLR, AC, VA/DA) and Online Driver Renewal projects (MTO)

Education / Training

2017

Training /certification

Certified Scrum Master

2015

Government/Ontario

Supervisor & Worker Health Safety and AODA Training/Certification

2012

MTO - Toronto ON

Using Soap UI / Schemas Training Course

2011

MMAH - Toronto ON

SDLC & QA Methodologies/best practices

2010

CIBC - Toronto ON

Your Role as a Leader & QA CETM Testing Methodology Training

2010

CIBC - Toronto ON

CMTT Basics & Information Security Training

2009

Sheridan College – Oakville ON

Business Analysis Course

2009

Sheridan College – Oakville ON

Fundamentals of Project Management Course

2009

Nobleinc - Toronto ON

IIBA Unified Process & UML Course

2003

Sheridan College – Oakville ON

Canadian Microeconomics

1998

Quality Assurance Institute – Toronto ON

QA & Software Testing Training

1994

Computer Tech. School – Moscow RU

QA & Fundamentals of Software Development

1989

Economic University

Statistics

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