WENDY
CAMP
**** ******** **** ***. ***. B
Huntington Park, CA 90255
**********@*****.***
JOB OBJECTIVE
A challenging position where there is a need for a variety of office administration skills such as computer operation, data typing, front office services, and database program administration. In which I can fully utilize my extensive record of management, communication, secretarial, computer and problem solving skills to benefit the company.
Education
UX Specialist, Online Course
Long Beach City College, Long Beach, CA, Interior Design
2001 – 2005
East Los Angeles Occupational Center, Los Angeles, CA, Medical Secretary/Office Procedures
1999 - 2000
Huntington Park High School, Huntington Park CA, General Studies
1997 – 2000
Employment
Property Specialist at Loboda Properties
Los Angeles January 2017 – Current
My job is to oversee commercial and residential properties. I collect and deposit rent. I am responsible for managing maintenance staff as well as any outside contractors. I process payments to pay bills and I ensure vendor's payments are accurately made. I oversee maintenance work, and communicate with tenants about community issues. I ensure that staff is on task, working efficiently, and respecting the comfort and privacy of tenants. I attend to tenant's issues and/or disputes and I serve legal notices when needed.
Web Designer/ UX Specialist at Camp Massive
Los Angeles October 2015 – January 2017
I design high-impact, user-centered Web sites with strong emotional appeal and intuitive navigation to maximize user engagement and cement powerful brand identities. I provide design solutions for diverse industry client accounts. As a UX Specialist, I design, maintain and update a variety of web sites as assigned. Assist other design staff members with various aspects of site maintenance as needed. Update web style sheets and pages on a regular basis and as required. Coordinate various web pages with appropriate links and multimedia elements in collaboration with design team members.
Office/Shipping Clerk at Fortress Industries
Chino, CA April 2015 – June 2015
Perform data entry. Answer phone and greet clients warmly. Assist in filing duties. Reroute calls to appropriate people. Answer inquiries about company. Help organize office activities. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers. Retrieve files for personnel. Take and deliver messages. Fix malfunctioning office equipment. Restock supply closet with printing paper, ink, pens, paper clips, staplers, files and folders, and correction fluid. Ensure posting of outbound deliveries using pre-designated software. Ensure that serial and batch numbers match the product. Process each customer’s order by ensuring that the right shipment is on its way. Handle shipment-receiving duties by ensuring the right item has been delivered. Prepare and paste labels on shipments. Prepare invoices and delivery orders. Ensure that all transactions are recorded in company database. Verify accuracy of orders by matching them with quantities and types.
Compliance Specialist at Personnel Concepts
Ontario, CA December 2014 – April 2015
Take incoming calls, e-mails, and messages from customers. Research solutions, take bill payments, process orders, review options, and trouble-shoot issues. Document all information into a client system to track customer interactions and solutions.
Translator at Montebello Unified School District
Montebello, CA June 2013 – June 2014
Translate from English to Spanish accurate and understandable written IEP reports on special education processes, procedures district initiatives, activities and issues, in order to support student with disabilities achievement through effective school district parent communications.
Customer Service Representative at Skymax Cellular Corp.
Compton, CA March 2008 – September 2013
Handle customer inquiries, complaints, billing questions and payment extension/service requests. Recruit, train, and develop teams for Skymax Cellular Corp store. Oversee client relations, new account development, and customer service. Supervise administrative functions, inventory, cash flow, merchandising, and operations. Conduct ongoing staff development and personal growth planning for employees. Collect and research information needed to identify and resolve problematic situations.
Customer Service Representative at Acosta’s Drapery and Upholstery
Downey, CA January 1998 – February 2008
Respond to telephone inquiries, providing the highest quality product for the customer’s home decoration needs in person and over the phone. Provide quality service to customers and associates inquiring about the availability of products or status of orders. Keep records of orders and sales in an organized file for easy access.
SKILLS
Quick Learner
Self-Motivated
Get along with others
Able to work unsupervised
Ability to type 45 WPM
Reliable and prompt
Well-organized
Able to Listen
Accept Feedback
Adaptable
Artistic Sense
Assertive
Attentive
Collaborating
Communication
SOFTWARE
Microsoft Office Suite
WordPress
10-Key
QuickBooks
Adobe Photoshop
Yardi
LANGUAGES
English
Spanish
Portuguese