Front Desk Clerk and Receptionist – October, ****-Present

Conley Resort, Butler PA

Job Function and Duties:

oAnswer incoming calls from 4-line, NEC phone system

oTake payments through Future POS

oSchedule Tee-times, birthday pool parties, and book hotel rooms

oAnswer guest questions, assist with making sure our guests are comfortable and enjoy their stay at our hotel

oAssisted with banquet serving on occasion

Executive Assistant and Receptionist – April, 2017-June 2, 2017

OBS Financial, Temporary Assignment through Office Team

Job Function and Duties:

oProcess and distribute mail

oScan and record payments

oAnswer online phone system

oSet up travel plans for CEO and CFO

oOrganize and purchase office products

oKeep track of CEO’s daily emails and calendar

oSend out marketing materials to sales people in the field

Administrative Assistant – October 1, 2016 – March, 2017

Rudolph Libbe Inc., Employed through Renhill/HR On Demand

Job Function and Duties:

oSupported the Project Management (PM) department efforts to successfully and safely manage projects

oProvided assistance in the preparation of correspondence, meeting minutes, and other clerical support.

oFiled and scanned copious amounts of documents.

oMaintained databases, office equipment and supplies.

oCovered Receptionist’s breaks once a week or as needed, which includes answering multi-line phone system, greeting guests, and distributing documents as needed.

oSet up lunches for meetings which included ordering, setting up; maintaining purchase orders; running PowerPoint presentation; recording minutes; and clean-up.

Technical Secretary – April, 2013-August 15, 2016

Matrix Technologies, Inc., Maumee, Ohio

Job Functions and Duties:

oProofread, edited, and published technical documents such as proposals and scopes of work created by engineers (electrical, piping, process, civil, and etc.) for their clients.

oSet up in-house meetings with catered meals, set up GoToMeetings, etc.

oFacilitated a smooth relationship between clients and the engineering team.

oPresented orientation content to new hires, helping to facilitate a welcoming work environment.

oProvided clerical support to Engineers with any and all general secretarial tasks.

Customer Service Support – October, 2011-April, 2012

Berry Plastics Corporation, employed through Manpower

Job Functions and Duties:

oAssisted manager and customer service personnel with secretarial and clerical support

oEntered orders into SAP system.

oPreformed filing, copying, and writing letters, spreadsheets, and data entry

Assistant to the Human Resource Director –.September, 2008-October, 2009

Fitzmaurice Community Services, Inc.

Job Functions and Duties:

oAided the HR Generalist in hiring, terminations, insurance, and general secretarial tasks.

oProvided clerical and HR support for employees

oTrained new hires in company practices and policies

oScreened potential-employment calls

oSupported hiring managers by interviewing potential employees

oInitiated better practices of screening applicants and create database of new employees.

Supervisor and Educational Consultant and Supervisor -

December, 2002-January, 2008; August 2013 to present.*

Usborne Books & More/Educational Development Corporation

Job Functions and Duties:

oProvided Usborne Books and Kane-Miller Books sales to individuals and schools

oSupervised a team of approximately twenty (20) people and coached them in all aspects of their daily business, including purchasing and sales, event coordination, and accounting

oDeveloped and implement fundraisers and book fairs for local organizations, schools, and businesses

oPersonally called clients as a follow-up to purchases to ensure customer satisfaction

oWorked effectively with diverse clientele and established long-lasting relationships with customers

oMaintained a personal business website

oCommunicated with Home Office in Tulsa, Oklahoma

*Currently an Educational Consultant in good standing with this company which includes more than fourteen years in book sales.

Technical Skills:

Microsoft Office Suite 2013, 2010, 2007; AdobePro; Bluebeam Revu/2016; GoToMeeting; Skype For Business; Future POS (point of sale software.); two-monitor skills; multi-line phone systems; scanner, large and small copiers; mail machine; comb-binder

Education:

Dallas Baptist University, Early Childhood and Christian Education (degree not completed)

Butte Community College, Oroville, CA (coursework in Early Childhood Ed. and General Ed.)

Lancaster Bible College, Elementary Education, (degree not completed)

References

Amy Jaksetic - Supervisor, Administrative Technical Assistant, Matrix Technologies, Inc.

Work: ac5xm0@r.postjobfree.com, 419-***-****

Melissa Szafir - Supervisor - Vice President Marketing Public Relations at OBS Financial

Work: ac5xm0@r.postjobfree.com

6330 Levis Commons Blvd, Perrysburg, OH 419-***-****

Jennifer Darr-Savidge - Co-worker at Matrix Technologies, Inc

Work: 6625 Network Way Suite 160

Indianapolis, IN 46140

Work: ac5xm0@r.postjobfree.com, 419-***-****

Tammy Lucas, (co-worker and friend ) Senior Project Engineer at Matrix Technologies, Inc.

ac5xm0@r.postjobfree.com, Work:303-***-****

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