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Manager Service

Location:
Angeles, Central Luzon, Philippines
Posted:
June 19, 2018

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Resume:

Marlon Gonzales Mesina

Address: Blk. ** Lot. ** 70 st. Mauaque Resttlement Center,Sapang Biabas, Mabalacat, Pampanga

Contact Number: 092********

E-mail Address: ac5xjd@r.postjobfree.com

Professional Experiences

Cove Resort Palau – P.O Box 10186 Koror, Republic of Palau 96940

Phone: 680-***-**** Fax: 680-***-****

Email: ac5xjd@r.postjobfree.com

Opened in July 2016 located in the heart of Malakal harbor. Offers the biggest swimming pool in Palau inspired by the Rock Island, the bar is designed in the center of circular shaped swimming pool.

5 different room types, depending on your preference.

Position: Assistant Operation Manager

Employment Period: March 15, 2016 – March 6, 2018

Responsibilities:

Managing all department head. Training food and beverages staff in sequence service. Monitoring kitchen staff for cost control. Handling events such as wedding, birthdays, etc. Reported directly to the General Manager.

Guzel Turkish Restaurant - Tala Plaza Complex, Sugayya, Manama, Bahrain

Position: Supervisor

Employment Period: March 10, 2015 – August 3, 2015

Solaire Resort and Casino - Aseana Ave, Parañaque, Metro Manila, Philippines

The ultimate resort hotel and casino in Manila. Conveniently located in the Entertainment City in Manila

Position: Bartender

Employment Period: October 13, 2014 – February 2015

Lohas Hotel – New Well Being Spa - Clark Freeport Zone, Pampanga, Philippines

Perfectly located for both business and leisure guests to Clark (Pampanga). Guests can experience the high standards of comfort while staying at this luxury Clark (Pampanga) hotel with everything they need right on the site such as 24hr room service, coffee shop, bar/pub, laundry service/dry cleaning, restaurant, room service. The Lohas Hotel offers a variety of facilities and services including massage, indoor pool, Jacuzzi, sauna, steam room, spa, and outdoor pool.

Position: Food and Beverage Supervisor

Employment Period: December 11, 2013 – April 11, 2014

Responsibilities:

Reported directly to the General Manager

Maintain knowledge and ensure compliance with departmental policies and standard service procedures

Ensure customer satisfaction

Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests

Supervise and schedule food and beverage staff

Facilitate procedures to take orders from visitors in systematic way and ensure compliance to all regulations and standards of department

Inspect food and beverage product preparation programs and maintain goodwill of company

Paizano’s Pizzeria - Fields Ave, Angeles City, Pampanga, Philippines

Paizano's is locally-owned and operated, and is not a franchise restaurant. From dough to pizza sauce to pasta, they make almost everything that they deliver to your home or office fresh and from scratch daily. Focus on delivering a high-quality product with a relentless focus on customer satisfaction.

Position: Operations Manager

Period: Preopening May 20, 2013 – August 2013

Responsibilities:

Reported directly to the Owner

Consultant and responsible for achieving of operations targets, sales, profit, people management and procedural compliance and handling the initial purchase request of the store

Review the product range to ensure that all key quality standards are maintained

Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry, and receives the service required to ensure that the operational Food and Beverage team can deliver the highest quality product, and best financial return

Take full responsibility for managing and meeting all committed budgets related to the Staff Restaurant

The Penthouse Hotel - A. Santos Street, Balibago Angeles City, Pampanga (Affiliated to Lewis Grand Hotel)

The Penthouse Hotel and Residence is conveniently located at Angeles City’s famous entertainment district “Fields Ave., Walking Street”. The hotel is accessible to nearby Golf Courses, Clark Airport and Casinos. Angeles City Penthouse Hotel and Residence includes a cafe, pool located on the top most part of the building and steam baths in each and every room. The Penthouse Hotel, “the highest point of luxury.”

Position: Operations Manager

Period: Preopening year 2012

Cuba-Cuba Sports Bar - Corner of A Santos Road & Vian Street, Angeles City, Philippines (Affiliated to Lewis Grand Hotel)

features a diverse range of mouthwatering dishes that utilize top quality ingredients, combined with irresistible Latino flair. A pleasant place for drinking and socializing.

Position: Operations Manager

Period: Preopening year 2012

High Society Club - Fields Ave, Angeles City, Pampanga Philippines (Affiliated to Lewis Grand Hotel)

Well known as a popular nite spot for people who love to hang out and drink after hours located in the Entertainment District of Angeles City

Position: Operations Manager

Period: Preopening year 2011

Responsibilities:

Responsible for the operational systems, processes and policies in support of organizations mission

Implement measure to provide motivation for employees

Perform training sessions

Lewis Grand Hotel - Don Juico Avenue, Malabanas, Angeles City, Pampanga

Lewis Grand Hotel is one of the most renowned hotels in Angeles City and Clark. The hotel offers its guests absolutely the finest Hotel accommodations have to offer. The Hotel is a tourist friendly and offers an atmosphere that is exciting and at the same time soothing and comfortable. It is driven by the qualities of its international and local guests, serving as a getaway oasis for those in search of the purest comforts. It has 70 well appointed rooms, swimming pool, jacuzzi’s, and function rooms perfect in any social gatherings such as weddings, birthdays, shows etc.

Position: Food and Beverage Supervisor

Period: Preopening to full operation August 1, 2008 – July 26, 2013

Responsibilities:

Reported directly to the Owner and General Manager

Consistent delivery of superior customer service and ensure that the department creates a professional impression to customers and team members

Controlling budget base on costing of food and beverage to achieve 35% cost of sale base on consumption of executive chef and head bartender

Responsible for the business performance of the restaurant. Planning and carrying out of F&B budgets

Setup and coordinate events, meetings and conferences, and entertainment arrangements

Responsible for overall client’s satisfaction

Perform other duties as assigned and required

Bruno & Diego Grill, Inc. - Balibago, Angeles City, Pampanga

Bruno & Diego Grill, Inc. is one of the few bar and restaurants in Angeles City. The venue is an open air. A giant parachute acts as a canopy in the middle of the garden. They serve the best ostrich meat in town.

Position: Dining Supervisor

Period: June 2003 – August 2008

Resignation Reason: Promoted to Lewis Grand Hotel

Responsibilities:

Reported directly to the Owner

Oversee the activities of the servers and other dining room personnel

Maintain a good working environment

Recruit and hire the dining room personnel

Train servers to prepare, garnish and present the food

Supervise the organization of personnel and equipment to ensure customer satisfaction

Plan and direct activities related to the preparation and service of meals

Evaluate the requirements for and cost of beverages

Execute all other tasks as requested by the manager or franchisee

Educational Background

Tertiary Angeles University Foundation (AUF)

Angeles City, Pampanga Philippines

Bachelor of Science in Business Administration

Major in Management & Entrepreneurship

1998 – 2000

Secondary Dau Academy High School

Mabalacat, Pampanga, Philippines

1993 - 1997

Primary Dau Central Elementary School

Mabalacat, Pampanga, Philippines

1986 – 1993

Trainings/Seminars Attended

October 18, 2011 Image Enhancement & Good Grooming With Attitude

Conducted by: Sharon M. De Guzman

Lewis Grand Hotel, Angeles City, Pampanga Philippines

August 9, 2011 Food & Beverage Seminar Workshop

Lewis Grand Hotel, Angeles City, Pampanga Philippines

May 16, 2011 Training Certificate: The Management of Food Hygiene

Promoting Safe Food

Conducted by: Fenny Singque

Bruno & Diego Grill, Inc., Angeles City, Pampanga Philippines

Skills

• Motivate Staff to achieve excellent service in handling guest

• Problem Solving and Decision Making Skills

• Ability to work in multi task environment

• Cocktail Mixing / Bartending

• Well-versed in oral and written English and Filipino.

Personal Data

Status : Single

Citizenship : Filipino

Date of Birth : August 4, 1980

Religion : Christian

Height : 5’6

Weight : 120 lbs

Gender : Male

Character References

Name : Ms. Jean Marie Rivera

Position : Head, Sales and Banquet Department

Company : Lewis Grand Hotel

Contact Number : +639**-***-****

Name : Ms. Anna Liza Feliciano Torres

Position : Former HR Manager of Lewis Grand Hotel

Contact Number : +639**-***-****

Name : Mr. Zak Cuizon

Position : Former Manager of Bruno & Diego Grill, Inc.

Company : Oxford Princess Casino

Contact Number : +639**-***-****



Contact this candidate