Medical Assistant Customer Service

NADINE TORRES

* *** ******* **. *** ** #*** Longmont, CO 80503 720-***-****

*****.****@*****.***

PROFESSIONAL SUMMARY

A bilingual individual looking for a permanent position working with people and using my experience, interpersonal skills and leadership ability. PROFESSIONAL SKILLS

Bilingual – fluent in both Spanish and English

Skilled in conflict resolution and creative problem solving

Established excellent organizational skills and attention to detail

Ability to manage multiple responsibilities and tasks efficiently

Active listening and critical thinking

Proficient in Microsoft Office Suite

Strong interpersonal and communication skills

Professional appearance, style and image

Compassionate, patient-focused care

Knowledgeable in medical terminology

Skilled in medical and documentation procedures

EDUCATION

IBMC College Longmont, CO

Associates of Occupational Studies Degree – Paralegal January 2016 Pima Medical Institute Denver, CO

Medical Assisting Certificate 2003

CERTIFICATIONS

Certified Medical Assistant 2003

CPR Certified

PROFESSIONAL EXPERIENCE

Mr.Rooter plumbing Frederick CO

Customer service rep./dispatcher June 2016-August 2016

● Answered incoming calls for customers

● Scheduled appointment

● Dispatched technicians to destinations

Salud Family Health Centers Longmont, CO

Certified Medical Assistant August 2004 – July 2011

Performed clerical duties such as word processing, data entry, answering phones and filing

Obtained patient medical and drug history, vitals and complaints

Completed and submitted clinical documentation in accordance with agency guidelines

Assisted residents with programming goals to increase their independence NADINE TORRES

4 505 Redmond dr. bld 17 #108 Longmont, CO 80503 720-***-**** *****.****@*****.***

Maintained accurate records of patient care, condition, progress and concerns

Collected, tested and recorded laboratory samples and administered routine tests

Educated patients and families on proper care and provided emotional support

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