Rauf Atolagbe

Atlanta, GA ***** • Home: 678-***-**** • ac5wj8@r.postjobfree.com

Professional Summary

Seeking a leadership position in the IT industry with growth opportunity to drive network security and accessibility. I have extensive experience overseeing the development, implementation and management of information technology systems. Highly skilled with SOC Cyber Security.

Work History

Systems Engineer, 04/2018 to Current

The Weather Company, an IBM Business – Atlanta, GA

Oversaw development and maintenance of organization computer systems and intranet

Managing and monitoring all installed systems and infrastructure

Installing, configuring, testing and maintaining operating systems, application software and system management tools

Ensuring the highest levels of systems and infrastructure availability

Provide 2nd and 3rd level support

Concise and effective communication with The Weather Channel leadership teams regarding high profile issues and infrastructure risk

Liaise with vendors and other IT personnel for problem resolution

Maintain security, backup, and redundancy strategies

Monitor and test application performance for potential congestion, identify possible solutions, and work with developers to implement those fixes

Service Desk Analyst, 04/2017 to 05/2017

WellStar Health Systems – Marietta, GA

Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.

Worked closely with Epic software owners for support and documentation with any issues related to the software. While assisting medical staff with the transition from legacy EMR system to Epic Platform.

Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.

Provided methodologies for object-oriented software development and efficient database design.

Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.

Established compatibility with third party software products by developing program for modification and integration.

Network Support, 08/2016 to 04/2017

SageNet – Marietta, GA

Installing new software

Setting up user accounts, permissions and passwords

Overseeing security of all systems, especially the internet, and installing anti virus protection

Ensured network maintenance while fixing network faults

Proved day to day admin and monitoring of network use

Helped planning future improvements, suggesting IT solutions to business problems

Made sure all IT meets industry standards

Install all new hardware (servers, printers, computer workstations, etc.)

Trained members of IT team regarding network security and troubleshooting of data circuits.

Worked with SOC CyberSecurity / Splunk

Auto Broker, 11/2013 to Current

POE VENTRUES LLC – Mableton, GA

Sells automobiles by understanding and demonstrating characteristics, capabilities, and features; developing and qualifying buyers; closing sales.

Responded to customer requests via telephone and email.

Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.

Provides sales management information by completing reports. Updates job knowledge by participating in educational opportunities; reading professional publications.

Researched and updated all required materials needed for firm and partners.

Help Desk Technician, 12/2010 to 08/2013

First Data – Marietta, GA

Ensured network, system and data availability and integrity through preventative maintenance and upgrades.

Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.

Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company efficiency.

Managed firewall, network monitoring and server monitoring both on- and off-site.

Collaborated with clients from concept through final delivery of product or service. While responsible for training and mentoring new employees in Point of Sale (POS) credit card terminals, check scanners, customer/merchant communication, and other help desk procedures.

Education

Bachelor of Science: Information Technology, 2014

Southern Polytechnic State University - Marietta, GA

Associate of Science: Business Administration, 2012

Chattahoochee Technical College - Marietta, GA

Certifications

Security +

Skills

Active directory

SOC CyberSecurity Support / Splunk

Cloud services "AWS"

Customer Support

Technical Support

Networking

Web applications

Switches and routers

Linux

Microsoft Word, Excel, PowerPoint, Access, Outlook

Windows XP/NT/7/8/10

Firewall, VPNs and security products

TCP/IP protocol

Project management

Network security

Troubleshooting

Network infrastructure administration

Applications

Network Engineer

Critical thinking

Verbal and written communication

Customer Support

Switches and routers

Data analysis

Contact this candidate