RITU RAO

**** ******** ***** ********, ******* **360 404-***-****

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SENIOR EXECUTIVE ASSISTANT

Executive Administrator – Administrative Manager – Office Manager

Proactive, senior administrative professional with a solid history of supporting C-level executives in a fast-paced corporate environment. Recognized and valued as a discreet and knowledgeable manager and partner, with the ability to juggle and prioritize needs while ensuring quick responses to logistics and business concerns. Special expertise in negotiating, processing, and finalizing commercial loans along with real estate other business transactions.

Communications – Problem Solving – Multi-tasking – Event Planning – Expense Reporting

Project Management – Vendor Relations – Research – Special Projects – Notary Public

Accounts Payable – Contract Negotiations – Issue Resolution – Confidentiality – Time Management

PROFESSIONAL EXPERIENCE

GARDNER CAPITAL, INC., Atlanta, GA 2014 to present

(A family-owned company that specializes in the development, investment and syndication of tax credits for affordable housing, historic rehabilitation and solar energy projects.)

Executive Administrator

Provide executive support to Principal and Chief Executive Officer (CEO), 3 Senior Vice President’s, and 4 additional managers as needed for 4 offices across the United States. Handle general office management for local Atlanta office.

Perform administrative responsibilities requiring considerable attention to detail, including executive calendar management, domestic and international travel arrangements, and expense reporting.

Plan meetings, conferences, and departmental activities; achieve consistent event success.

Collaborate with accounting department on accounts payable and company-wide corporate credit card reconciliation.

Manage on- and off-site location meetings; determine site details, conference room and setup, catering, and agenda.

Act as liaison between regional offices and headquarters; deliver exceptional support to executives.

Create marketing materials and promotional giveaways; generate enthusiasm for company.

Maintain a positive flow of communication with all levels of employees and vendors.

Upload and reconcile project construction draws; kept contractor bank loan advances and projects on schedule.

Organized a $55K tailgating event for a University of Georgia football game for 6 company officials and 57 clients from across the United States; event was successful and the feedback from attendees was exceptional.

Develop, communicate, and implement policies and best practices to company Executive Assistants.

Negotiated new phone system and copier; saved $7K from initial quotes.

DCT SYSTEMS GROUP, Norcross, GA 2007 to 2014

(Offered Information Technology services, resold computers, and managed real estate.)

Executive Assistant

Supported the day-to-day business needs for the CEO and Director of IT Operations. Purchased office and breakroom supplies. Maintained inventory. Handled property management and lease agreements. Acted on client requests. Oversaw office maintenance. Planned events.

Ritu Rao Page 2

(DCT Systems Group, continued)

Handled financial duties including accounts payable, bank account and credit card reconciliation, employee payroll calculations, expense reports, and wire transfers.

Streamlined company-wide travel arrangement processes; decreased travel expenses.

Directed company projects; provided cost-effective plans.

Coordinated with the Information Technology (IT) department; resolved computer issues.

Negotiated commercial real estate contracts and agreements with attorneys, bankers, and investors.

Controlled calendars, scheduled meetings, and arranged travel for the CEO, management team, technical team, and company consultants.

Managed personal financials for the President; handled bank accounts and provided Tax Accountant with personal and corporate tax return documentation.

Completed legal documents related to real estate transactions and property leasing; processed paperwork that formed corporations, partnerships, and collaborations.

ALPHARETTA CITGO, Alpharetta, GA 2004 to 2007

(Gas station and convenience store.)

Owner/Operator

Managed the day-to-day operations. Supervised a staff of 5. Handled payroll, accounting, daily bookkeeping, legal compliance, and record keeping. Hired, trained, and terminated employees. Ordered merchandise and supplies. Maintained franchise brand imaging.

Implemented and enforced daily operating procedures; ensured store was clean, organized, and stocked with inventory.

Oversaw point-of-sale cash transactions and bank deposits; created daily and monthly financial reports.

Developed strong relationships with vendors and suppliers.

Provided exceptional customer service to patrons.

SUGAR BEAR, INC., Tucker, GA 1996 to 2004

(Gas station and convenience store group.)

Operations Manager

Oversaw operations and management of 15+ gas and convenience stores in Metro Atlanta. Maintained the day-to-day financials of each store. Prepared bi-weekly payroll.

Designed, developed and executed construction projects of gas stations; collaborated with architects, designers, contractors.

Dealt with accounts payable; paid invoices, bank loans, contractors, and credit cards accompanied by monthly reconciliation of all accounts.

TECHNICAL SKILLS

MS Office (Word, Excel and Outlook, PowerPoint), SharePoint, Adobe Suite, Publisher, Great Plains (now Microsoft Dynamics GP)

EDUCATION

Bachelor of Arts in Catering & Nutrition, Institute of Hotel Management, New Delhi, India

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