Administrative Assistant - HR & Admin
Resume:
Silvia Marina Rego
Mobile: +971-*********
Email ID: **************@*****.***
Date of Birth: 19th August 1990
Marital Status: Single
Personal Strength:
Highly Motivated, dynamic and result oriented
team player.
Good communication skills with solid planning
and problem-solving ability.
Self-starter who can work independently and
handle multiple priorities and deadlines.
Hard worker with good analyzing skill.
Quick learner who can rapidly master all
aspects of job with limited training.
Organization : Gulftainer Company Limited (UAE)
Designation : Administrative Assistant – HR & Admin Duration : January 11th, 2015 up to May 17th 2018
ROLES AND RESPONSIBILITIES:
Performance Management
Handling Performance Management System for UAE and other International Gulftainer locations.
Actively participated in the training workshops held during launch of Performance Management System in the company.
Ensuring the goals set are SMART, by advising and guiding the managers.
Creation of new employee records, updates and deletion of exiting employees under the Performance Management System.
Training new hires on the Performance Management process and delivering refresher sessions before each review cycle.
Ensuring review forms are tested and updated for each review cycle.
Providing various management reports based on the review data.
Regular ongoing vendor management and coordination regarding payments, system updates, etc.
Compiling reports of the Learning & Development needs recommended for employees during performance reviews. Recruitment - Onboarding and Offboarding Process
Scheduling job interviews and assisting in interview process.
Ensuring background and reference checks are completed.
Orientating new employees to the organization (setting up a designated log - in, workstations, email address, etc.)
Designing and facilitating training sessions for HR recruiters and hiring managers.
Delivering of the New Hire Onboarding course for new joiners.
Ensuring the new joiner is provided with a mentor for guiding the individual to know the whereabouts of the organization.
Ensuring that the new hire actively participates in the online as well as classroom training sessions conducted within the organization.
Conducting exit interviews and preparing the employee exit formalities.
A Professional in Human Resources with UAE experience in core HR & General Administration, distinguished by commended performance and proven results.
Demonstrated success in developing teambuilding programs, writing personnel manuals, corporate policies, job descriptions, organisation charts and management reports.
Extensive background in HR affairs, including experience in employee recruitment and retention, staff training & development and HR records management.
Language Proficiency:
- English, Hindi (Fluent)
- Arabic (Basic)
Residential Address:
Balgazi Building No. 27 Bank Street, Opposite
First Arab Bank Bur Dubai
Hold a valid UAE Driver’s License
Computer Skills:
Proficient in MS Excel, MS Word, MS Power
Point, SAP - HR and Visio 2013 Software
Education Qualification:
Bachelor of Commerce (B. Com) from St. Aloysius
Autonomous College,
Mangalore University, India in 2012
HR Policies and Procedures
Assists to communicate personnel policies and procedures to all employees and responding to inquiries regarding them.
Recommends changes to the HR Services Team on improvement to the current systems, policies and procedures.
Provide support and advice to staff, ensuring compliance with employment legislation, corporate/ local policies and good employment practice.
General Duties
Conducted various group HR activities/ events in the organization.
Liaising and preparing purchase orders for invoices from vendors.
Designing flyers for training sessions, HR events etc.
Coordinating with various external vendors for conducting training sessions for staff development.
Maintaining all the relevant internal and external training documents for company audit.
Participated in various CSR (Corporate Social Responsibility) activities by conducting HR seminars at renowned Educational Institutes like AMITY University, American University of Sharjah.
Designing, editing and updating the Organization Charts for UAE and other Gulftainer International locations.
Creating, editing and updating the Job Descriptions for UAE and other Gulftainer International locations.
Creating, editing and updating the write ups and process flows (Flowcharts) of the department.
Preparing monthly Gulftainer Head Count report for UAE and other Gulftainer International locations.
Keeping track of all the service/ incident requests raised and approved by the IT team and work on all ad hoc requirements.
Managed and effectively performed on tools such as Visio and SAP for raising purchase orders.
Maintaining up to date records and recommending measures if required for internal and external audits.
Monitoring employee attendance and leave records, and action suitably in case of non-compliance.
Inform affected staff of unauthorized absences from work and coordinate actions to ensure to the company policy.
ACHIEVEMENTS:
Actively lead and participated in the company’s Corporate Wellness Project titled ‘Positive Pulse’and won the ‘Corporate Health and Wellness Initiative’category at the Daman Corporate Health Awards 2017.
Winner of the ‘Corporate Social Responsibility’ award 2018, at Logistics Middle East Event for the project 'Positive Pulse'.
Excelled in the Company audits with no audit findings for the department. Organization : Axis Bank Limited (India)
Designation : Front Desk Officer – Operations
Duration : August 2012 up to July 2014
ROLES AND RESPONSIBILITIES:
Ensuring the smooth running of basic banking transactions.
Looking after the short term and long-term funding requirements of business clients and individual customers.
Assisting auditors during financial auditing, thus gaining auditing experience.
Maintaining confidentiality of all banking norms and procedures.
Working closely with small and medium sized businesses by providing best investment plans.
Building rapport with all guests, visitors, and staff; and resolving any issues or queries face to face, over the phone or via correspondence to maintain high quality customer service.
Marketing new financial products or services.
Verifying customer data to detect and identify financial frauds.
Responsible for cash management and maintaining the cash book, locker log book and various other banking log books for audits.
ACHIEVEMENTS:
Taken Initiative to open Government entity accounts.
Helped build new client portfolios by assessing their financial objectives.
Achieved high customer satisfaction and loyalty. REFERENCE:
Mr. Sarmad Tiwana – Group HR Head
Gulftainer Company Limited
Other references available upon request.
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