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Customer Service Office Assistant

Location:
Westminster, Maryland, United States
Salary:
14.00 / hr
Posted:
June 14, 2018

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Professional Summary

Education

Accomplishments

Work History

JENNA BILLINGSLEA

*** ****** *****, ***********, ** 21157 (C) 443-***-**** ac5vrk@r.postjobfree.com I am highly motivated and passionate in everything I do and I am able to adapt quickly to any situation I am faced with. I am the mother of a 2 year old so I am a great multi-tasker and very efficient with managing time. I also have great personal, social and critical thinking skills. May 23, 2018

Towson, MD

Bachelor of Science: Psychology

Towson University

GPA: 3.7

Relevant courses: Ethics in Human Services

Family Resources

Psychology of Personality

Psychology of Human Development

Cognitive Psychology

2016

Carroll County

Associate of Arts: Sociology

Carroll Community College

Relevant Course Work: Social Psychology

Introduction to Helping Relationships

Social Problems

The Family (Sociology)

Accepted and attending the University of Maryland's School of Social Work graduate program for the fall of 2018.

Member of The Golden Key International Honour Society Apart of Psi Chi Psychology club

Achieved Deans list 4 times at Towson University over a 2 year period. Selected for and received the Charlotte W. Newcombe Scholarship at Towson University from 2017 to 2018.

Feb 2013 - Oct 2015

Westminster, Md

Bartender/Server

Sideways Cafe

Maximized customer service by training staff, overseeing operations and resolve issues in a timely Skills

manner.

Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies.

Developed unique events and special promotions to drive sales. Kept a list of available ride services for inebriated customers. Apr 2012 - Apr 2015

Westminster, Maryland, United States

Front Office Assistant

Billingslea Insurance & Real Estate

In this position I filed and organized documents. I answered phones, greeted and dealt with customers. I opened and organized mail. I would also quote customers insurance policies. Fast Learner

Motivated

Articulate and well-spoken

Excellent communication skills

Pleasant and positive demeanor

Critical thinker

Efficient multi-tasker



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