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Technician Customer Service

Georgetown, Texas, United States
June 13, 2018

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Jeffery Hall

*** ****** **** **. **********, Texas 78626 512-***-****

Electronics Engineering Technician

Accomplished, Electronics Engineering Technician candidate with a track record of success in exceeding employer expectations in high demand environments.


Strong 20-year background in the field of electronics that is self-motivated with proven skills.

Willing to learn and grow; Passionate about achieving a challenging position that allows contribution to a company’s’ success.

Excellent troubleshooting.

IPC Soldering Certified Level 3

Excellent knowledge of applications related to MS Office.

Excellent communicator, task planner and works well in a team driven and independent environments.

Labview Certifications

AAS Degree in electronics.

Professional Experience

Troubleshooting abilities to component level, SMT and through hole.

Proficient in reading and creating 2D schematics and blue prints.

Designed, built & maintained test system racks for manufacturing.

Proficient with using digital meters, DC power supplies function generators and oscilloscopes.

Troubleshooting mixed-signal technology printed-circuit boards.

Troubleshooting AC/DC power supplies.

Verification and Validation testing.

High mechanical aptitude using hand tools for assemblies.

Various types of cable building from CAT5, CAT6, COAX, harnesses and power.

Level 3 soldering certified.

Working knowledge of calipers, pin gauges, steel rule and micrometers.

Excellent with Microsoft Windows, Microsoft Word, Microsoft Excel & Microsoft Outlook for documentation for technical writing/data analysis.

Created departments and documentation to support the success of the development.

Excellent verbal and written communication skills.

Working knowledge of LabView - Certified Core 1, 2 & 3.

Working knowledge of Python – Currently obtaining certification.

Employment History

SunPower, Austin, Texas September 2015 –Present Electrical Test Engineer

EQ BESTECH, Austin, Texas February 2015 – September 2015 (Contractor) Electronics Engineering Technician TVA Medical, Inc., Austin, Texas October 2013 – June 2014 (Contractor) Quality Technician Arthrocare, Austin, Texas October 2012 – October 2013 (Contractor) RMA Level 3 Service Technician eFueling Technologies, LLC, Austin, Texas July 2010 – October 2012 RMA Customer Service Manager/Technician Healthtronics, Inc., Austin, Texas January 2008–July2010 RMA Service Repair Technician MKS Instruments, Inc., Austin, Texas July 2006 – December 2007 RMA Hardware Technician National Instruments, Austin, Texas November 1999 - October 2006 Manufacturing Technician, R&D Hardware technician


ITT Technical Institute, San Antonio, Texas September 1996 – 1998 Associates in Applied Science, EET GPA: 3.2

Professional References

Mike May

AT&T CO. Technician


Patrick Sackal

MKS Instruments, INC. Quality Director


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