Sales Marketing

MILAN L DAYALAL

**** **** ****, ***********, **** 44141

440-***-**** (H)* 440-***-**** (C)* ********@*****.***

30+ years of Management Experience in Sales, Marketing, Consulting, Corporate Development and Channel Sales Development, have proven track record of growing revenue in various industries.

SALES and MARKETING LEADER

Management executive with 30 years’ experience leading several successful sales teams globally

Identified strategic marketing initiatives to gain market share

Capitalized on market opportunities to drive revenues (top and bottom line), profits, and growth

Responsible for general and P&L management

Understands Social Media and how to leverage those assets for growth

Has experience building consulting practice from scratch

KEY STRENGTHS:

Leadership – helping by applying sound business principals across all business functions and by coaching/mentoring internal partners by helping establishing a Servant-Leadership philosophy across all departments

Entrepreneur/Innovator – Successfully expanded the sales team from two representatives in 2006 to 16 in 2018. Initiated new people development ideas to exceed performance expectations

oDesigned and implemented a sales program based on high-performance

Negotiator – successfully negotiated Master Services Agreements with client’s General Counsel or purchasing – streamlining this process to be more efficient and speedy. Over 120 Million negotiated.

Customer Service/Customer Relations – Drove profitability of expansion sales 10% by focusing on new corporate goals of quality, not quantity, and by establishing solid customer relationships since 2006

Team Building – Recruited across the organization for various positions/teams teams noted for integrity and competency throughout, with the least turnover rate and the high overachievement accomplishments

PROFESSIONAL EXPERIENCE

Dakota Software – Vice President of Sales/Marketing, Consulting Services, Corporate Development, Channel Partnerships and International Business Development; Cleveland, Ohio, 2006 – Present

Played the role of COO for past 12 years, and instrumental in key strategic decisions

Grew revenue by an average of ~20% per annum over the past twelve years

Responsible for all sales/marketing and consulting activities current and future, domestic and international for the entire corporation

Helped create sales/marketing program; implemented CRM (ZOHO) and marketing platform (Pardot) by working with both teams and outside consultants

Constructed a solid marketing team/program – recognized as the third best brand by analyst firm Verdantix in our niche/industry among 600 plus other vendors

Developed a strategic internal consulting practice: identified the market need, created the business plan, hired SME’s and in seven years grew revenue to contribute to over 20% of total company revenue and 30% gross margin

Channel development – developed partnerships with seven external firms to help further sales revenue

International sales growth – created a pipeline of over 2 Million in subscription revenue and generated in 1 Million in renewable International Subscription revenue in two years

Implemented “Selling is Dead” sales philosophy at Dakota – helping fuel growth

ComDoc, Inc., - Sales Manager, Cleveland, Ohio 1998 – 2006

Turned around team, initially, by providing training programs, improving recruiting, and implementing a consistent performance management process. That resulted in, a net losses of $83,000, in 1999, to $1,000,000 in gross profit in 2005 partially through development of sales personnel and strategic alliances with major accounts. Won the largest account in the history of the 50 year old company

Initiated, investigated, and recommended the proper Customer Relationship Management software to the entire organization to stay ahead of competition. Also assisted in selecting new ERP Software – JDE/PeopleSoft.

Instrumental in establishing formal performance review processes which helped develop other HR policies, compensation, and annual written performance reviews.

Full P&L responsibility for $8 million in operating budgets. 10 direct reports.

Grew revenues 50% by reorganizing the territories and assignments for sales personnel.

Doubled sales since 1999 by strategically targeting vertical markets and winning key accounts.

Previous Career Accomplishment (Highlights)

Successfully established a buying office in Sri Lanka for a German company – manufacturing garments for all the top labels/retailers in the NA and Europe

Started a business after graduating Walsh – sold it after three years for a profit of 200K

Played key roles in helping grow revenue at all previous positions by making better business decisions as it relates to recruiting the proper talent, penetrating unconventional markets, growing internationally, and establishing Traction as a business strategy

EDUCATION

Executive MBA with a focus in Entrepreneurship, Case Western Reserve University, Cleveland, Ohio – 2003

Bachelor of Arts in Business with major in Management and Finance, Walsh University, Canton, Ohio – 1989 (Graduated in 3 years and played two sports)

AFFILIATIONS

Board Member – Boys and Girls Club of Cleveland

Board Member – DeVille School of Business (Walsh University, Canton, Ohio)

Board Member – American Cancer Society – Charity Golf Event

Formed a 501© 3 – Sri Lanka Tsunami Victims Relief Fund

Non-for-profit organization to help the orphaned children in Sri Lanka

Developed a website: www.helphumansinneed.com to create awareness

Raised over $28,000.00 dollars which we utilized to build homes for families in Sri Lanka

Recruited a team of volunteer-physicians who served in the worst affected areas for one month and assisted 1,250 Tsunami Victims

Worked with Sarvodaya (http://www.sarvodaya.org/) in Sri Lanka to provide above assistance

Previous Board Member – Voices for Children

Created awareness and assisted the board govern the organization

Planned fund raising events

INTERESTES

Cycling, basketball, tennis, golf, sailing yoga, meditation and other outdoor sports.

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