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Medical Customer Service

Location:
Clayton, North Carolina, United States
Posted:
June 13, 2018

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Resume:

Helen M. Robinson

**** ****** ******* *** ***. **5, Clayton, NC 27520

Res. Tel. 919-***-**** Mobile 919-***-****

Email: ac5vab@r.postjobfree.com

QUALIFICATIONS SUMMARY

Customer Service Oriented. Problem Solving. Proficient in Time Management. Medical Terminology/Certificate of study Anatomy & Physiology. High degree of organization. Meeting scheduling.

EXPERIENCE HIGHLIGHTS

MEDICAL TRANSCRIPTIONIST

Raleigh Radiology - 2011 - 2013

Wake Med Hospital Center 1999 - 2009, Raleigh, NC.

St. Joseph’s Hospital Syracuse NY 1993 - 1997,

Albert Einstein Hospital, Bronx, NY. 1990 - 1993.

Transcribe dictated material using RTAS, RIS and various /radiological transcription systems in completion of variety of medical reports such as patient histories, chart reviews, consultations or discharge summaries.

Review and edit transcribed reports for spelling, grammar and proper medical terminology.

UNIT SECRETARY

VA Medical Centers in New York City and Syracuse New York 1988 - 1997

- Part time float weekends and Full time. Trained and supervised one employee.

Recorded/interpreted Physician orders and document to nursing notes.

Process patient admission/discharges.

Process lab requests as ordered by physician

Awards - Performance award 1990 and 1991.

CLERICAL/ADMINISTRATIVE

Department of Social Services, NYC - 1955 - 1989

Various civil service assignments. End title Principal Administrative Associate, Legal Affairs, secretary to lead attorney.

ADDITIONAL INFORMATION:

Certificate of study Medical Terminology/Anatomy and Physiology.

12/2014 completion/certification - Heartsaver CPR AED instruction course.

PREVIOUS VOLUNTEER AFFILIATION:

Senior Citizen Meals on Wheels, Garner, NC. Previous service as kitchen maintenance/helper, meal server.



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