Mequon, WI
Whitefish Bay, WI
JEAN MARSH
Summary
Operations Manager with more than 27 years of experience in management, including, managing and training of administrative staff. Management of many other areas including human resources, product purchasing including control of product profitability and implementation and training of company software. Looking forward to a position with many challenges and a variety of options for advancement and assistance to others. Thank you for reviewing my resume - I'm hopeful to meet with you. Skills
Operations Manager of Data Financial, Inc. which
employed approximately 40 employees.
Member of Senior Management Team
Training & Management of Administrative Staff
Customer/Client Service & Satisfaction
Creative Problem Solving
Human Resources Management, Including
Payroll Preparation. Insurance, Employee Benefit
and Attendance Management
Preparation and Management of Employee
Handbook, Responsibilities and Procedures.
Responsible/Manage Benefit Administration
Programs
Software Implementation, Procedure
Development
Responsible for Product Purchasing Including
Control and Decision Making for Product Profit
Margins.
Manage Order Processing Including CRM
(Customer Relationship Management Software)
Preparation of Quotes to Customers/Clients
Manage/Preparation of Invoices to Customers
Including Review and Cost Analysis.
Control & Management of Company Expense
Reports, Fleet and Company Credit Cards
Manage Accounts Payables & Receivables
Results-Oriented
Excellent in Multi-Tasking and Organizational
Skills
Quick Learner
Experience
Operations Manager
Data Financial, Inc
Throughout my 27 years of employment with Data Financial, Inc. I have had many accomplishments and achievements. Working for a small business, my position included a large variety of management requirements in addition to other various job duties. Several are as follows, implementation and training through several software changes/upgrades.
HR Management, including review and decision making in company benefits, such as health, dental, vision, disability and life coverage. Preparation, management and maintaining Company Handbook in addition to creating company policies, procedures and employee responsibilities. Established product pricing including management of internal profit margins, purchasing and inventory control. Administrative Assistant
Paymaster Corp.
Managed clerical needs of company employees, including copying, faxing and file management. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Education and Training
High School Diploma
Software Training Courses:
Deal Data Software
OMD Software
E-Automate Software
4000 W. Rivers Edge Circle, Unit #1, Brown Deer, WI 53209 H: 414-***-**** C: 414-***-**** *****@**.**.***