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Manager Customer Service

Location:
Bahrain
Salary:
4500$
Posted:
June 12, 2018

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Resume:

Ali Nemer ahamd

Bahrain

Mobile 009**********

ac5uwf@r.postjobfree.com

INTRODUCTION:

From my experience I can state that the Head Chef is mainly responsible for coordinating and supervising the kitchen operations in a restaurant.

CAREER OBJECTIVES:

Seeking to become a Head Chef in a well-reputed restaurant or hotel where I can demonstrate my skills and dedication in cooking by working with a cooking team in order to achieve great results

SKILLS AND QUALIFICATIONS:

Outstanding communication and interpersonal skills used to establish and maintain strong relations with the kitchen employees and customers

In-depth knowledge of various types of foods and recipes

Proficiency in using various computer programs and applications

Strong customer service and inventory management skills

Exceptional time-management skills

Leadership

Flexibility

Teamwork

EDUCTIONAL ATTENTMENT:

2004-2007 Bachelor of Science in Hotel Arts Production MohamadSaed College Beirut Lebanon

2007-2010 Bachelor of Science in Hotel Restaurant Management Academy of Technologie South Lebanon

WORK EXPERIENCE:

August 4, 2015 – up to preset Dean Deluca Mall of Emirates Branch

Position Head chef

Making schedule for the staff, sending emails, contact the supplier

Making inventory

Checking everything inside kitchen such as cleanliness, expirations, controlling the food cost

Giving a motivation to the staff : employee of the month and employee of the year

January 1. 2014 – May 31, 2015 Nar Restaurant City Walk Dubai (International Arabic Cuisine)

Position: Head chef

Job Description:

Stay in line checking the food before serving it to the guest

Making schedule for the staff, sending emails, contact the supplier

Making inventory

Checking everything inside kitchen such as cleanliness, expirations, controlling the food cost

Giving a motivation to the staff : employee of the month and employee of the year

October 29, 2011 – October 30. 2013 Karam Beirut, Dubai UAE

Central kitchen Al quoz 4

Position: Kitchen manger

Job Description:

Guide the staff on their duties.

Working with vendors who provide the food and supplies for the restaurant.

Maintain fresh food for preparation to order the inventory as needed to prevent waste and to purchase expendable supplies.

Responsible for everyday supplies.

Prepare and plan work schedules to ensure suitable level of staff.

Hold monthly meeting with the kitchen team leader.

Monitor and track cleaning schedules.

Follow up on maintenance work orders.

2010-2011 Monroe Hotel Beirut (Arabic Restaurant)

Downtown Beirut Lebanon

Position: Sous chef

Job Description:

Manages food inventories, rotates food menus and monitor kitchen staff.

Ensures kitchen cooking utensils.

Make sure all necessary ingredients for a wide range of meals are fully stocked.

Deals suppliers, control stock level and documents revenue and expenditures to ensure budgetary target are met.

Select dishes for the menu.

2008-2009 Roadster Diner Restaurant (American Restaurant)

Al Hammra Road, Beirut Lebanon

Position: Line cook

Job Description:

Oversee kitchen operation in order to ensure the highest standards of food quality and customer satisfaction.

Check continuously that food products are stored in proper container at the appropriate temperatures.

Review the team member’s station set up on a regular basis.

Conduct random food tasting for the various kitchen stations in order to verify quality assurance.

Keep staff at a high level of motivation.

Track and monitor actual sales.

Prepare and submit daily orders from the central kitchen and direct suppliers in order to maintain and update stocks and supplies.

Coordinate with purchasing manager and quality issuance manager to order to ensure highest quality of food supplies.

Monitor the opening or closing the kitchen operation.

2005-2006 Les Caves Restaurant (Lebanese Restaurant)

Jezzine Roum, South Lebanon

Position: Assistant Chef

Job Description:

To assist the Head Chef with ordering and menu planning

To ensure that areas under your control are cleaned

To cover all duties normally assigned to the Head Chef in their absence.

To carry out any reasonable requests made by the line manager.

To assist in any of the kitchens.

2006-2007 Crowne Plaza Hotel (Arabic Restaurant)

Al Hammra Road, Beirut Lebanon

Position: Assistant Chef

Job Description:

Assist during preparation, cooking and presentation of food.

Prepares and cook food to the highest standards to ascertain an efficient food service.

Ensures that all foods item prepared and served according to established stands and practices.

Minimize spoilages and utilize food surpluses.

Recommends changes menu to the Executive Chef.

Available to work overtime if requested.

Cleaning all area according to the hotel standard.

Have a clean neat personal appearance.

PERSONAL PROFILE:

Date of Birth October 3, 1988

Citizenship Lebanese

Religion Muslim

Language Arabic and English

Age 27

Civil Status Single

Height 5’7

Weight 186 lbs

Visa Status Working Visa

I HEREBY CERTIFY that all information and data I have given above are true and correct to the best of my knowledge.

ALI NEMER AHMAD

Applicant



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