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Medical Records

Clermont, Florida, United States
June 12, 2018

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SUMMARY OF QUALIFICATIONS: Dedicated professional motivated to maintain a high level of customer satisfaction while contributing to company success. Proven ability to build relationships with internal and external customers. Reliable and organized individual. Well rounded background inclusive of in-depth experience in medical environments, including medical office, in hospital facilities and peer review organizations.


• Prepared the information for transfer for patients to various trauma hospitals by air or ground transportation

• Assisted nursing staff and physicians with implementing new computer system (Sunrise 5.5)

• Assisted medical records with chart completion and scanning of medical documents

• Regulated hospital admissions paperwork and organizing intra and interstate transfers

• Performed insurance verification and billing

• Prepared records and charts for Administrative Law Judge hearings

• Coordinated the shipping and receiving of confidential medical records

• Controlled the destruction of confidential material and off-site storage

• Processed medical record requests


• Implemented communications efficiently transmitting information between physicians and nurses

• Resolved family dynamic and patient issues with emergency lodging and communication barriers arise

• Acted as liaison with various cities and government agencies as needed

• Contacted facilities, referencing outstanding charts waiting to be reviewed by our agency

• Assisted with initial and offsite meetings for project specific (Immunization, Diabetes, and Mammography)


• Processed and scheduled doctor orders

• Prepared personnel medical documents for the hospital, nursing homes and rehab centers continuity of care

• Obtained, managed and used information to improve patient outcomes

• Organized and prioritized: interventional radiology, lab, mental health, surgical and x-ray activities

• Coordinated the release of personal medical information on an as needed basis

• Managed and coordinated Life Star, Police and Fire Department arrival to the facility

• Managed the Medical Records Department in absence of coworker

• Restructured Medical Records Department & in-house library


Helene Dacey, LLC Writer/Voice Over Artist Clermont, FL

South Lake Hospital ICU Secretary Clermont, FL

Middlesex Hospital Emergency Room Middletown, CT

Qualidigm Medical Records Coordinator Wethersfield, CT

Started 5/2018


Public Relations Volunteer Clermont Elementary School

Set up and organized Public Relations for donations and fundraiser within community and media 2011

Production Assistant WCSU

Director: Campbell Whalen Scott; Actors: Denis Leary, & J. C. Mackenzie 2000

Production Assistant MACBETH 2000: Rock Musical

Off Broadway New York Showcase

Edinburgh, Scotland International Film Festival 1999

American Psychological Association (APA) - Student

Florida Psychological Association (FPA)

Lake County School Board: Volunteering Program

National Communication Association

Gothic Romance Writers

Romance Writers of America

Central Florida Romance Writers Chapter


Western Connecticut State University, Danbury, CT

B.A. Degree: Communication: Mass Media

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