Sandra Montemayor
Missouri City TX 77459
****************@*****.***
OBJECTIVE:
Seeking a Challenging position that will enable me to use my 22 years of experience and skills in Patient Care, Customer Service/Sales, Patient Coordinator, Medical Assisting, Medical Administrative work, Insurance, and Data Entry. To succeed by delivering outstanding performance and quality healthcare to all patients
WORK HISTORY
Suzanne Bruce & Associates 713-***-****
Patient Relation Specialist/Medical Assistant
April 13, 2016 – October 10, 2017
Responsibility: All Call center duties, Data Entry, Pharmacy calls,Patient calls, Pharmacy calls, Create EMR phone messages, Scheduling New Patients Medical, Cosmetic Consults, follow ups medical and cosmetic, Injectables, Laser Hair removal, Photofacial, Coolsculpting, Photofractional, Ulthera, Ultraplus, All Spa Facials, Medical office procedures, Medication Prior-Authorizations, Patient Referral, Collect deposits for scheduled procedures, Maintain assigned Provider’s appointment templets, Reschedule Patient appointments, Verify Patient Appointment, Send New Patient paperwork, Manage online Patient inquires, Collect outstanding account balances, Translation(Spanish/English)
Michael J Streitmann, M.D. 713-***-****
Billing & Insurance Coordinator/Medical Assistant
October 5, 2013 – March 20, 2016
Responsibility: Billing, Coding, Claim Submission, Claim Appeals, Front desk duties, Answer phones, Maintained high volume of insurance verification, Pre-Determination, Pre-certification, Rooming Patients, Data Entry, Filing, Pharmacy calls, Patient Care, Greeting of all Patients, Documentation/Record Management, Marginal Functions, Translation(Spanish/English), Scheduled consultations, surgeries, follow ups, and injectables, Status check on Pre-Determination and Pre-certifications, Medical Clearance, AR, Claim follow up, Discuss surgery options and fees with patients, Collect all surgery fees, Patient accounts
Houston Center for Plastic Surgery PA. 713- 790-4500 Norman Rappaport MD
Office Coordinator/ Medical Assistant/ Patient Coordinator/ Insurance Specialist
May 04, 2011-October 4,2013
Responsibilities: All Front desk duties, Answer phones, maintained high volume of insurance verification, Pre-Determination, Pre-certification, Rooming Patients, Data Entry, Filing, Pharmacy calls, Patient Care, Greeting of all Patients, Documentation/Record
Management, Marginal Functions, Translation(Spanish/English), Scheduled consultations, surgeries, follow ups, and injectables, Status check on Pre-Determination and Pre-certifications, medical Dictations, Order office supply, Medical Clearance, AR, Claim Submission, Claim follow up, Discuss surgery options and fees with patients, Prepare detailed quotes; Collect all surgery fees, Patient accounts, Booking Hotel for Out of Town Patients, Responsible for all patients before, during, and after surgery, cleaning and stocking exam rooms
Excel Center Houston. 281-***-**** Office Manager- Marlo Wiedeman
Front Desk Coordinator/Medical Assistant
September 4,2009-May 2, 2011
Responsibilities: All Front desk duties, Answer phones, maintained high volume of insurance verification, Pre-Determination, Pre-certification, Rooming Patients, Data Entry, Filing, Pharmacy calls, Patient Care, greeting of all Patients, Documentation/Record Management, Marginal Functions, Translation(Spanish/English), Scheduling, Status check on Pre-Determination and Pre-certifications, medical Dictations, Order office supply, Assisting office Manager
Facial Plastic Surgery Associates. 713-***-**** Practice Administrator-Deeann Hodges
Patient Care Coordinator/Front Desk Coordinator
April 24, 2005-October 10, 2008
Responsibilities: Facilitate surgeon's consultation with patients by providing accurate information, Assist physician with procedures, Scheduled consultations and surgeries, Front desk duties, Phones. Responsible for all patients before, during, and after surgery, Rooming Patients, Taking Photos for imaging, discuss surgery options and fees with patients, prepare detailed quotes; Collect all surgery fees, Patient accounts, Booking Hotel for Out of Town Patients, Insurance verification, filing of insurance claims, Medical Clearance, ordering office supplies, Assisting Practice Administrator
Memorial Hermann Fort Bend Hospital. 281-***-**** Supervisor-Cynthia Perez
Patient Access Rep.
July 2003-March 14, 2006
Responsibilities: Insurance verification, Pre-certification, Financial Counseling, Calculate Patient Liability, Pre-registration, Emergency Room Registration, and Answer phones, Translation (Spanish/English), Day surgery, Billing Reports, Admissions
M.D. Anderson Cancer Center. 713-***-**** Supervisor-Jackie Burton
Patient Access Specialist
March 2000-July 2003
Responsibilities: Intake /Demographic Clearance, Medical Clearance, Financial Clearance, Financial Counseling, Coordination of care, Documentation/Records Management, Scheduling Consults, CT, MRI, Lab, Phones, Pre-certification, Collecting all Fees
McGregor Medical/OBGYN Associates
Fannin Location /Supervisor- Dr. Y. Engineer
Medical Assistant
May 1995- Fall of 2000 Closed
Responsibilities: All Back office Medical
Education
Texas School of Business/Southwest Campus
Graduate, 1995 Medical Administrative Assistant
Relevant Skills:
* NexTech Practice, Patient Now, Management Software
* Microsoft word, Medical Manager, and Net Pass
* Excellent verbal and written skills
* Excellent communication and telephone etiquette
* Excellent work ethics, self-motivated, detail Functions, Translation(Spanish/English)
References
Susana Salazar 713-***-****
Sue Marsh 714-***-**** or 713-***-****
Michael J. Streitmann MD 281-***-****