Sandra Montemayor

**** ******* ****

Missouri City TX 77459

281-***-****

ac5utw@r.postjobfree.com

OBJECTIVE:

Seeking a Challenging position that will enable me to use my 22 years of experience and skills in Patient Care, Customer Service/Sales, Patient Coordinator, Medical Assisting, Medical Administrative work, Insurance, and Data Entry. To succeed by delivering outstanding performance and quality healthcare to all patients

WORK HISTORY

Suzanne Bruce & Associates 713-***-****

Patient Relation Specialist/Medical Assistant

April 13, 2016 – October 10, 2017

Responsibility: All Call center duties, Data Entry, Pharmacy calls,Patient calls, Pharmacy calls, Create EMR phone messages, Scheduling New Patients Medical, Cosmetic Consults, follow ups medical and cosmetic, Injectables, Laser Hair removal, Photofacial, Coolsculpting, Photofractional, Ulthera, Ultraplus, All Spa Facials, Medical office procedures, Medication Prior-Authorizations, Patient Referral, Collect deposits for scheduled procedures, Maintain assigned Provider’s appointment templets, Reschedule Patient appointments, Verify Patient Appointment, Send New Patient paperwork, Manage online Patient inquires, Collect outstanding account balances, Translation(Spanish/English)

Michael J Streitmann, M.D. 713-***-****

Billing & Insurance Coordinator/Medical Assistant

October 5, 2013 – March 20, 2016

Responsibility: Billing, Coding, Claim Submission, Claim Appeals, Front desk duties, Answer phones, Maintained high volume of insurance verification, Pre-Determination, Pre-certification, Rooming Patients, Data Entry, Filing, Pharmacy calls, Patient Care, Greeting of all Patients, Documentation/Record Management, Marginal Functions, Translation(Spanish/English), Scheduled consultations, surgeries, follow ups, and injectables, Status check on Pre-Determination and Pre-certifications, Medical Clearance, AR, Claim follow up, Discuss surgery options and fees with patients, Collect all surgery fees, Patient accounts

Houston Center for Plastic Surgery PA. 713- 790-4500 Norman Rappaport MD

Office Coordinator/ Medical Assistant/ Patient Coordinator/ Insurance Specialist

May 04, 2011-October 4,2013

Responsibilities: All Front desk duties, Answer phones, maintained high volume of insurance verification, Pre-Determination, Pre-certification, Rooming Patients, Data Entry, Filing, Pharmacy calls, Patient Care, Greeting of all Patients, Documentation/Record

Management, Marginal Functions, Translation(Spanish/English), Scheduled consultations, surgeries, follow ups, and injectables, Status check on Pre-Determination and Pre-certifications, medical Dictations, Order office supply, Medical Clearance, AR, Claim Submission, Claim follow up, Discuss surgery options and fees with patients, Prepare detailed quotes; Collect all surgery fees, Patient accounts, Booking Hotel for Out of Town Patients, Responsible for all patients before, during, and after surgery, cleaning and stocking exam rooms

Excel Center Houston. 281-***-**** Office Manager- Marlo Wiedeman

Front Desk Coordinator/Medical Assistant

September 4,2009-May 2, 2011

Responsibilities: All Front desk duties, Answer phones, maintained high volume of insurance verification, Pre-Determination, Pre-certification, Rooming Patients, Data Entry, Filing, Pharmacy calls, Patient Care, greeting of all Patients, Documentation/Record Management, Marginal Functions, Translation(Spanish/English), Scheduling, Status check on Pre-Determination and Pre-certifications, medical Dictations, Order office supply, Assisting office Manager

Facial Plastic Surgery Associates. 713-***-**** Practice Administrator-Deeann Hodges

Patient Care Coordinator/Front Desk Coordinator

April 24, 2005-October 10, 2008

Responsibilities: Facilitate surgeon's consultation with patients by providing accurate information, Assist physician with procedures, Scheduled consultations and surgeries, Front desk duties, Phones. Responsible for all patients before, during, and after surgery, Rooming Patients, Taking Photos for imaging, discuss surgery options and fees with patients, prepare detailed quotes; Collect all surgery fees, Patient accounts, Booking Hotel for Out of Town Patients, Insurance verification, filing of insurance claims, Medical Clearance, ordering office supplies, Assisting Practice Administrator

Memorial Hermann Fort Bend Hospital. 281-***-**** Supervisor-Cynthia Perez

Patient Access Rep.

July 2003-March 14, 2006

Responsibilities: Insurance verification, Pre-certification, Financial Counseling, Calculate Patient Liability, Pre-registration, Emergency Room Registration, and Answer phones, Translation (Spanish/English), Day surgery, Billing Reports, Admissions

M.D. Anderson Cancer Center. 713-***-**** Supervisor-Jackie Burton

Patient Access Specialist

March 2000-July 2003

Responsibilities: Intake /Demographic Clearance, Medical Clearance, Financial Clearance, Financial Counseling, Coordination of care, Documentation/Records Management, Scheduling Consults, CT, MRI, Lab, Phones, Pre-certification, Collecting all Fees

McGregor Medical/OBGYN Associates

Fannin Location /Supervisor- Dr. Y. Engineer

Medical Assistant

May 1995- Fall of 2000 Closed

Responsibilities: All Back office Medical

Education

Texas School of Business/Southwest Campus

Graduate, 1995 Medical Administrative Assistant

Relevant Skills:

* NexTech Practice, Patient Now, Management Software

* Microsoft word, Medical Manager, and Net Pass

* Excellent verbal and written skills

* Excellent communication and telephone etiquette

* Excellent work ethics, self-motivated, detail Functions, Translation(Spanish/English)

References

Susana Salazar 713-***-****

Sue Marsh 714-***-**** or 713-***-****

Michael J. Streitmann MD 281-***-****

Contact this candidate