Customer Service Front Desk
Resume:
BETZABEL CALVILLO
************@*****.***
OBJECTIVE
My number one priority is customer satisfaction. Flexible, dependable, and very hardworking.
SKILLS
Motivated customer service with over 22 years of retail experience in a fast paced, team based environment.
EXPERIENCE
OWNER/VENDOR
SEASONAL (OCT-DEC)
LA BELLA FASHION
07/2009 – Current
Managed and responded to all correspondence.
Planned and executed events.
Assisted customers in selecting items.
Anticipated consumer buying patterns to create a purchase and inventory plan.
Negotiated prices to maintain a profit.
Built relationships with customers to increase likelihood of repeat business.
CIGARETTE CITY
FRONT DESK/INVENTORY CONTROL/MANAGEMENT
09/1995 – 07/2008
Greeted customers and asserted customers’ needs.
Helped customers with questions, problems, and or complaints in person or via telephone.
Stocked shelves, supplies, and organized displays.
Communicated with vendors regarding orders and future inventory.
Executed in-season pricing strategies, including promotions, and markdowns to make room for new inventory.
Monitored cash drawer to ensure adequate cash supply.
Earned owner trust by serving as key holder, responsibilities included opening and closing the store.
EDUCATION
Associate: Associates in Progress
Moraine Valley Community College
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