Human Resources Manager
Resume:
MARIA VILL-LLOCH
Miami Beach, Florida
*********@*****.***
www.linkedin.com/in/mvill-lloch
SUMMARY
An adaptable and results-driven human resources professional, with extensive domestic and international expertise in payroll, staffing and recruitment, compensation and benefits, succession planning, performance management, employee relations, union negotiations, training and development, employee engagement, supervisory leadership, and HR systems implementation. Strong knowledge of employment law, including ADA, EEO, ERISA, FLSA, and FMLA. Ensures compliance with global regulations, as well as company policies and procedures. Collaborates with attorneys, external business partners, employees, and senior leadership to deliver solutions that drive performance and achieve key objectives.
EXPERIENCE
HILL-ROM, INC. (acquired WELCH ALLYN in 2015), Doral, Florida
Human Resources Manager, Latin America, 06/2015- 10/2017
Administered all human resources activities in Latin America (LATAM) Region. Oversaw staffing and recruitment, compensation and benefits, training and development coordination programs, performance management, and employee relations including conflict resolution. Worked with regional president and finance in creation of different sales plans per region every year with compensation department in headquarters. Ensured consistency within policies and procedures for compensation and benefits in compliance with local markets and for internal equity.
Directed entire recruitment process (posting, pre-selection, interviewing, reference checks, and advising managers). Oversaw benefits open enrollment for Miami, Brazil, and Mexico City office. Coordinated payroll process for Argentina, Brazil, Colombia, and Mexico. Represented company in front of attorneys, various institutions, and labor courts. Supervised IT third-party employee. Served as contact person for building property management.
Managed salary and performance review processes and employee rewards in line with company policies and local requirements.
Served as business partner and supported LATAM leadership team and functional leaders in implementing human resources initiatives, processes and procedures, and policies and programs to continually improve organization performance, long-term competitiveness, and employee engagement.
Initiated and coordinated talent management and succession planning process to identify key performers and build succession plans.
Ensured employment conditions reflected market to attract and retain highly-qualified employees.
Maintained compliance with state and national employment laws, including coordinating with all offices abroad and attorneys and accountants, to comply with country laws for Argentina, Brazil, Colombia, and Mexico.
Identified training and development priorities within LATAM Region, provided appropriate programs, and supported managers in efforts to track initiative's success.
Ensured data accuracy within human resources and IT systems (PeopleSoft and ADP).
WELCH ALLYN (acquired MD INTERNATIONAL, INC., in 2009), Doral, Florida
Human Resources Manager, Latin America, 03/2009-06/2015
Contributed to transition process and restructuring of branch in Miami and Latin America. Participated in executive team LATAM assessment and coaching. Assisted in process for talent management and career development, employment relations including conflict resolution. Coordinated payroll process for Argentina, Brazil, Chile, Colombia, and Mexico. Managed employment reviews and performance throughout Latin America. Collaborated with all offices abroad, including attorneys and accountants, to comply with country laws for Argentina, Brazil, Chile, Colombia, and Mexico. Coordinated open enrollment for Miami office.
Directed compliance training for all Latin America. Prepared integration plan for all new hires. Worked in recruiting process with recruiting department in headquarters, including creating and updating job descriptions for each position, posting positions utilizing Peopleclick, and setting up interviews of selected applicants. Managed HR budget department. Supervised HR and IT third-party employee. Managed office, including office kitchen supplies, invoice payments pertaining to office, annual inspections, and cleaning crew. Served as contact person for building property management. Traveled 25% of time.
Participated in implementation of SAP for employees in Latin America and portal for human resources.
Assisted in creation of different sales plans per region every year with compensation department in headquarters.
Helped in drive to align HR solutions with business strategies.
MD INTERNATIONAL, INC., Doral, Florida
Human Resources Manager, Latin America, 07/2004-03/2009
Implemented hiring process, personnel evaluation system, and testing methods throughout company for headquarters and Latin America for Argentina, Brazil, Chile, Colombia, Mexico, Panama, and Puerto Rico. Coordinated recruitment for exempt and non-exempt for headquarters and Latin America, utilizing different websites and contacting universities in Latin America. Worked closely with all offices abroad, including attorneys and accountants to follow country laws. Coordinated employment reviews and performance throughout company.
Assisted with integration plan for new hires with key positions in company. Managed workers’ compensation, including OSHA log. Oversaw unemployment claims, including representing company in hearings. Coordinated and negotiated renewals and open enrollment for all benefits, including cafeteria, and added new voluntary benefits. Administered 401(k), including ADP and ACP testing. Oversaw payroll process in Miami and Latin America. Participated in investigation involving sexual harassment. Managed HR budget department.
Reorganized and updated policies and procedures for HQ and Latin America.
Implemented payroll and accounting interface.
Participated in multiple compensation and benefit surveys throughout year.
Assisted in creation of virtual human resources calendar to post absences, utilized to run reports to post in payroll system.
Helped foreign employees in USA with immigration process including labor certifications through immigrations attorney.
Traveled 35% to Latin America.
Gained familiarity with labor unions in Mexico and Brazil, as well as with severance packages in Latin America.
ADDITIONAL EXPERIENCE
VARIG BRAZILIAN AIRLINES, Miami, Florida, Human Resources Manager, 10/1999-07/2004. Coordinated recruitment for exempt and non-exempt. Reorganized and updated policies and procedures. Administered compensation and assisted with employee reviews, utilizing Hay Evaluation System. Responded day-to-day with general grievances. Participated during union negotiations. Managed 401(k) and pension plans, including compliance tests, disbursements, audits, and assisting in actuarial valuation, consequently funding pension plans. Reconciled health, dental, and life insurance premium statements. Coordinated open enrollment for all benefits, including cafeteria, 401(k), and pension plans. Participated in investigations with EEOC and ADA.
WHITMAN EDUCATION GROUP, Miami, Florida, Payroll Manager and Human Resources Vice President’s Assistant, 08/1998-10/1999. Participated in employee survey, compiling data and providing statistics. Processed payroll for 1,200 employees. Oversaw employee vacation, sick time, personal days, and leaves, per company policies. Responded to employee inquiries regarding payroll and general grievances. Created and processed reports, utilizing ReportSmith for management. Administered payroll accounting interface between ADP system and Platinum II system. Managed unemployment claims. Reorganized and updated on-site policies and procedures, and standardized all HR and payroll forms. Supervised four employees
Human Resources Assistant Manager, 02/1997-08/1998. Revised and organized new-hire employee package, as well as other forms and implemented those on school locations. Reconciled health, dental, and life insurance premium statements. Assisted employees with inquiries regarding benefits and payroll and general grievances. Processed payroll for 300 employees. Processed reports, utilizing ReportSmith for management. Oversaw employee Paid Days Off (PDOs) and FMLA leaves, per company policies. Managed unemployment claims.
EDUCATION
INTERAMERICAN UNIVERSITY, San Juan, Puerto Rico
B.A., Business Administration
B.S., Computer Science
CERTIFICATION
Human Resources Professional Certificate, Nova Southeastern University, 2006
COMPUTER SKILLS
Microsoft Office Suite, Lotus Notes, HR Module for SAP, PeopleSoft, Taleo, ADP Windows Version and Report Smith, ADP Pay eXpert and TAGGS, ADP Horizon
LANGUAGES
Fluent in Spanish. Conversational in Portuguese.
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