Manager Medical
Resume:
BIJU VARGHESE
Puthuparambil House, Near Veterinary Hospital, Market Road, Tiruvalla, Kerala 689101, India
Mob: 009*********** / 009***********
WhatsApp: 009***********
Skype ID: ***************@*****.***
Email: ***************@*****.*** / *******@*****.***
Innovative professional with handson experience in handling expansion plans of the company, offering successful management experience, combining strategic insight, business acumen, and resource planning skills to contribute to organizational growth and profitability. Including but not limited to following skill-sets:
»
»Professionalism
»Strategic Planning
»Startup Management
»Workflow Management
»Turnaround Management
»Client Servicing & Negotiations
»Coordination
»New Initiatives
»Effective Communication
»Positive Attitude
»Quality Control
»Team Leadership
»Meticulous and consistent
»Expansion Planning
Profile at a Glance
Phoenix Cybertech Pvt. Ltd., Kochi
Operations Manager
Presently handling the project of outbound calling to both US and UK. Also project of waste management sales and marketing.
Operations and Quality Manager (Project Medical Transcription - October 2016 to May 2017)
Managing the entire workforce.
Scheduling of the workforce according to shifts.
Weekend coverage so that work does not get affected.
Training of new batch.
Coordination with vendor and client. Meetings with client. Workflow Management.
Quality Assurance and Quality Control. Increasing production.
Meeting TAT and Quality Standards.
SITS Info Solutions Pvt. Ltd., Ujjain (April 2013 to Mach 2016)
Center Coordinator
Headed and established the Coimbatore Unit.
Established the Trivandrum Unit from the scratch to successful and smooth operation of the unit.
Stabilizing the Delhi Unit giving it the necessary support.
Screening and Recruitment of eligible staff. Quality Assurance. Auditing. Workflow Management.
Training new members so as to get the required production levels.
Client and vendor interactions.
Coordinating with different centers according to the requirement.
Part of policy and decision making.
Guiding, counseling, and motivating team members.
iData Medical Documentation, Chennai (June 2011 to Feb 2012)
Quality Analyst
Quality Assurance. Workflow Management.
Training of new QAMs according to client specific instructions.
Monitored, evaluated, and counseled staff.
Managed operations in the absence of operations manager.
Client and vendor interactions. Conducting audits.
Mediscribe India Pvt. Ltd., Bangalore (February 2008 to May 2011)
Home Based Medical Transcriptionist
Transcribing and editing medical reports. Quality Assurance. Imparting training to new MTs.
Handling multiple clients at the same time. Flexible in handling different types of platforms.
Assisting team members in delivering quality reports.
Being part of every new client or project that came to the company.
Focus Infosys Pvt. Ltd., Bangalore (November 2006 to January 2008)
Editor – eScription
Responsible for transcribing and editing medical reports.
Delivering direct upload client reports, worked both inhouse and home based.
Infoscript Services Pvt. Ltd. India., Bangalore (August 1999 to October 2005)
Medical Transcriptionist / Editor
Responsible for transcribing and editing medical reports.
Trained a new batch of MTs. Involved in random quality checks.
Being a part of the team when the company ventured into legal transcription.
Hindustan Aeronautics Ltd., India (December 1997 to May 1999)
Technician
Worked in the country’s most prestigious project of indigenously developed Light Combat Aircraft in Bangalore.
Education
Higher Diploma in Software Engg, Aptech Computer Education, Bangalore, Karnataka, Jan 2001
B. Sc (Physics, Chemistry & Maths), Rani Durgavati Vishwavidyalaya, Jabalpur, MP, Apr 1993
Aircraft Maintenance Engineering, Nehru College of Aeronautics and Applied Sciences, Dec 1995
Personal Details
Languages: English, Hindi, Malayalam & Tamil
Marital Status: Married
Passport No: S0068598
Date of Issue: 4/4/2018
Date of Expiry: 3/4/2028
BIJU VARGHESE
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