Office Manager, Receptionist, Administrator
Resume:
Curriculum Vitae of Hlomelang Morake
PERSONAL DETAILS
NAME: Hlomelang
SURNAME: Morake
DATE OF BIRTH: 19/06/1977
ADDRESS: *** **** *****
Mabopane
Pretoria
CONTACT NO: 071-***-****
EMAIL ADDRESS: **********@*****.***
SEX: Female
NATIONALITY: South African
LANGUAGES: English, Afrikaans, Xhosa and Sotho
EDUCATION
QUALIFICATION: National Diploma in Human Resources Management
INSTITUTION: Damelin Correspondence College
DATE: Jan 2016 - currently
QUALIFICATION: Matric (Grade 12)
INSTITUTION: Chris Jan Botha High School
DATE: 1995
WORK HISTORY
DATE: July 2015 – to date
COMPANY: umAfrika Gaming Technologies
POSITION: Receptionist and HR Assistant
DUTIES:
Managing the reception area
Manning the switchboard
Ordering and managing the usage of stationery and office consumables
Sourcing travel quotes, book flights, accommodation, transfers and arranging subsistence for international travel
Organizing meeting rooms and arrangement of refreshments
Managing the cleaner and gardener
Events management and coordination
Presenting HR update to employees at quarterly staff update sessions
Updating of all staff leave, i.e. daily leave planning schedule, payroll leave report, yearly leave tracking reports.
Coordinating interviews and preparing interview packs
Assist in sourcing for a preferred recruitment agency when needed.
Assist in preparing and updating human resource policies and procedures
Credit card recons
Building maintenance
Sourcing and maintain supplier relationships
Managing the smooth running of the office
Safety Officer
DATE: Nov 2012 – December 2014
COMPANY: PanSALB (Pan South African Language Board)
POSITION: Administrative Officer
DUTIES:
Dairy management for the Senior Manager
Sorting out all incoming mail for the department
Handling all administrative duties of the department
Arranging of all travelling requirements for any of the managers
Assisting with filing, faxing, typing, scanning and editing of reports
Stakeholder relationship management for the purposes of research, monitoring and evaluation
Assisting in the library in the absence of the Librarian
Assisting the project manager
Document management and archiving
Office management
Minute taking and typing and distributing for the departmental meetings
ACHIEVEMENTS:
Project Administrator for the Dr. Neville Alexander Scholarship worth 20 million rands
Establishment of the first Language Library in South Africa
Administrated several multilingual translation projects
DATE: April 2012 – Nov 2012
COMPANY: National Film and Video Foundation
POSITION: Receptionist
DUTIES:
Screening all calls and directing them to the relevant persons.
Taking detailed messages and sending them via email to the right persons
Doing 20% of public relations for the Foundation through email and telephone.
Receiving and sending parcels through courier services
Managing boardroom bookings online
Welcoming and directing visitors to the relevant department
Provide support role to all departments.
Making sure reception area is neat and tidy always.
Updating telephone list
Data capturing for the accounts department: updating of payment requisition, EFT payment tracking, recoupment and cheque payments tracking on Excel
DATE: June 2010 –March 2012
COMPANY: PAG (Westrand Branch)
POSITION: Temp Receptionist/Girl Friday/ Administrator
DUTIES:
Attend to temp assignments assigned to me by consultants.
DATE: September 2008 – 7 May 2010
COMPANY: eBucks
POSITION: Receptionist
DUTIES:
Screening all calls and directing them to the relevant person.
Taking detailed messages and sending them to the right person.
Keeping updated lists of extensions, designations, names and a record of all incoming and outgoing mail/parcels
Managing boardroom bookings online
Welcoming and directing visitors to the relevant department.
Assisting other departments with capturing /recording of information.
Liaising with the tea lady and cleaner.
Assisting all the PAs with setting up of boardrooms for external and internal meetings online.
Standing in for the executive PAs and the PA to the CEO when they are not in.
Internal and external communication through email.
Receiving and sending parcels through couriers
Making sure reception area and the boardrooms are neat and tidy always
Ordering stationery
Renewing contracts with suppliers and updating data base of suppliers
Screen potential suppliers for office consumables
DATE: Nov 2006 – March 2008
COMPANY: Belting Supply Services
POSITION: Receptionist
DUTIES:
Screening all calls on the switchboard and taking messages
Assisting HR and Accounts departments with filing and faxing
Keeping telephone list updated
DATE: Dec 2002 – Feb 2005
COMPANY: Manitou SA
POSITION: Girl Friday
DUTIES:
Screening all calls on the switchboard.
Taking detailed messages and sending them to the right person
Assisting HR, Sales and Accounts departments with filing and faxing of documents to suppliers.
Typing.
Welcoming visitors and directing them to the relevant persons.
Liaising with head-office based in Italy when necessary
DATE: Dec 2002
COMPANY: 600 Holdings
POSITION: Receptionist (Temp)
DUTIES
Screening all calls on the switchboard.
Taking messages
Assisting the PA to the Director with typing, faxing and email.
DATE: 1997– Dec 1999
COMPANY: Transnet LTD
POSITION: Secretary to the General Manager
DUTIES:
Managing the GM’s diary.
Screening all his calls and taking messages.
Handling all his traveling requirements, i.e. liaison with the traveling agency, hotel booking, car hire, make sure he has easy communication with our office during his overseas travel.
Preparing boardrooms for internal and external meetings
Typing, faxing, making copies and scanning of documents
Being discrete about sensitive information and meetings.
DATE: 1996 – 1997
COMPANY: Eureka Personnel Consultants
POSITION: Secretary
DUTIES:
Managing diaries of two consultants.
Handleling interviews for junior position.
Compiling interview packs
Managing the office.
Assisting with canvassing for candidates required by clients (companies).
Making meeting arrangements for the consultants.
Typing, faxing and making of copies.
Welcoming visitors.
Arrangement of refreshments
Making sure the office is always in a clean and neat condition.
DATE: 1996
COMPANY: International Interest Corporation
POSITION: Telemarketer and later promoted to the client
queries office.
DUTIES:
Cold calling for clients on the phone
Dealing with client queries
Liaison between management and clients for any queries
Computer literacy:
MS Office Excel, MS Office Word, MS Office PowerPoint, Internet and Email
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