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Office Manager/ PA/Executive Assistant

United Arab Emirates
June 13, 2018

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Youssra Mohamed El-Kammah


Date of Birth

** **** ****





Marital Status



Tecom - Dubai




Profile and Career Goals

My qualifications match the vacancies available for Executive Assistant / Personal Assistant / Office Manager for senior management as I already worked for Deputy Minister of Finance, Group Executive Director and Chairman.

I was fortunate to gain experience in both private and Governmental sectors in areas such as (Law, construction and contracting, Retail, Social insurance and PR & Media office )

I have a B.A in Mass communication and Journalism and an MBA degree in International Career Management. A Bilingual (Arabic/English), with an efficient professional English writing skills and very strong Arabic writing skills.

I have a total of 10 years’ experience in which 3 years of them are inside the UAE (AD /Dubai)

I have proven excellent skills - as per my managers - in the following areas;

1) Strong communication and liaising skills with external and internal stakeholders.

2) Excellent follow up skills with prioritization and time management advantage.

3) Initiative and able to work equally with team or individually with the least supervision.

4) I believe that i have the common sense which the EA/PA or office manager should have in terms of researching, planning, analysing and problem solving for day to day work routine.


MBA in International Business Administration [May 2014]


Ecole Supérieure Libre Des Sciences Commerciales Appliquées [ESLSCA]


HRM - Career Coaching and Job Development

International Career Management Diploma [ 2011 ]


Ecole Supérieure Libre Des Sciences Commerciales Appliquées [ESLSCA]


Human Resources Management

Strategic HRM Diploma [ 2010 ]


American University in Cairo (AUC)


Strategic Human Resources Management

Post Graduate studies in Journalism [ 2003 ]


Cairo University - Faculty of Mass Communication


On- Line Journalism

License of Arts [ 2001 ]


Ain-Shams University – Faculty of Arts


Media and Mass Communication

Non Academic Certificates

Air Ticketing

Organization American Express Travel Service

Specialized Journalism Translation

Organization Al- Ahram Newspaper Training Center


Organization: DUAL Investments ( Retail and F&B )

Title : PA / Office Manager

Department : Chairman Office

Period : Dec 2015 - Now

Job Description

Managing and prioritizing (Chairman) day to day office operations challenges in regard to the following;

Filtering and prioritizing daily emails and replying on behalf of the Chairman

Filtering incoming calls / meeting requests

Receiving and welcoming VIP guests

Handling the Chairman’s daily / annually Calendar

Handling travel logistics for the Chairman and family

Drafting MEMO’s and Letters in-house style (Arabic / English)

Maintaining proper filing both paper based and computerized

Marinating rapport with both internal and external stakeholders

Keeping and updating contacts of both internal and external stakeholders

Communicating the Chairman’s instructions among different department heads with needed follow up

Taking Minutes of Meetings and follow up on tasks and deadlines as needed

Attending meetings with lawyers and taking minutes of action plans and deadlines

Handling communications and liaison with Lawyers with a proper follow up

Supervising adequate office inventory of supplies

Supervising the office lady and pantry control

Handling travel logistics for for HQ senior staff

Handling HQ staff’s annual leaves & annual Leave’s Planner

Handling staff Monthly attendance report

Handling the Chairman’s private properties maintenance Contracts ( Negotiating price & terms and conditions)

Handling the Chairman’s private properties tenants requests

Requesting for quotations from suppliers ( Negotiating price & terms and conditions)

Organization :Alfara’a Group for Construction and Contracting - UAE

Title : Office Manager to Group Executive Director (GED)

Department : Corporate Office – Abu Dhabi

Period : Oct 2014 – Nov 2015

Job Description

Managing and prioritizing (GED) day to day office operations challenges in regard to the following;

Managing emails related to Group operations; HR requests, Board instructions and requisitions with a proactive response and appropriate distribution on a daily basis across various departments whether in UAE, KSA or Qatar.

Managing daily routine signatures on behalf of the GED regarding contracts, HR requests ensuring maximum efficiency in responding to various requests in a timely manner with compliance with company policies.

Acting as a focal point between staff and managers on a daily basis according to needs of the office and other departments.

Handling employees complains and requests with adequate direction, both on phone or in person.

Assigning & Following up on certain topics of an importance ensuring completion according to deadlines.

Drafting MEMO’s and Letters in-house style.

Managing calendars and schedule meetings.

Handling incoming calls, and filtering both external / internal visitors.

Supervising adequate office inventory of supplies.

Attending meetings when required and drafting Minutes of meetings.

Organization :Ministry of Finance - Egypt

Title : Office Manager to Deputy Minister

Department : Minister Office

Period : Nov 2008 – Sep 2014

Job Description

a) Related to H.E. Deputy Minister

Handling time management for his extremely busy Agenda.

Coordinating his travel logistics and annually Agenda of events.

Checking daily emails with prioritization and efficient response.

Reviewing daily correspondences and disseminating as per his instructions with follow up on urgent issues.

Drafting formal “Top confidential “MEMOs, Letters in the ‘house style’ and ensure the tracking and completion of follow up action.

Receiving & welcoming senior official guests.

Dealing with requests of meetings with prioritization.

Participating in attending “Official Committees “and taking Minutes of meeting.

Handling complaints and inquiries and report to the manager.

Tracking and following up on priorities of concern to meet deadlines.

b) Administrative

Assist in Design and implement office policies.

Organize day to day office operations and procedures.

Ensure filing system is maintained and up to date.

Liaise day to day work activities with a wide range of local and international agencies, organizations and groups internally & externally.

Maintain an adequate inventory of the office supplies.

Supervising an assistant, a Filing clerk, a typewriter with 2 drivers, two messengers and Care service clerks.

c) Staff Related

Acting as an HR Coordinator for employee’s attendance Sheet, personnel records, staff HR Letters, business cards, salary raises or deductions, hiring procedures.

Communicates with managers/employees regarding interpretations of rules and policies.

Managing internal staff relations.

Conducting Interviews, whenever required.

Organization :Ministry of Finance

Title : HR Coordinator (Part time)

Department : HR Central Unit

Period : June 2010 - Sep 2012

Job Description

Participate in the Competency – Based Interviews;

Prepare candidates files

Scheduling interviews

Interview candidates

Finalize short list

Participate in the final interview panel

Prepare detailed Job descriptions for new positions / vacancies related to our Unit.

Performs initial interviews (Junior to Mid level management Employees) and screening of resumes against the job requirements, and recommends viable candidates to the Line Managers.

Provides support for employee on-boarding as well as employee exit meetings.

Assist in managing the impact and implementation of all organizational changes affecting employees.

Develop and enrich a pool of qualified CV s of suitable candidates in the different areas required.

Develop and maintain network of contacts to help identify and source qualified candidates.

Organization :Samir & Darwish Multinational Law Firm

Title : Legal Executive Assistant to GM

Department : Litigation

Period : 2006 - 2008

Job Description

Handling Filing ( Paper & computerized)

Receiving various correspondences (E-Mails and Faxes)

Ensures the quality of documents in house style.

Drafts routine correspondence on a range of topics

Follow-up on deadlines for immediate supervisor and team, etc.

Liaising & coordinating between the Manager and the Lawyers

Organizing Periodical Meetings & Handling Minutes of Meetings

Preparing a semi-monthly schedule for the lawyers tasks within 2 weeks period

Handling the Monthly Timesheet Report

Organization : Governmental Authority of Information - Ministry Of Media

Title : Program Coordinator & Translator

Department : Translation &Editing Dep. (1 year)

Press Centre for Foreign Correspondents (1 Year )

Period : 2004- 2006

Job Description

Translation &Editing Dep.

Working at the private authority Newspaper, issued to cover the image of the Arab world, Africa, and the Middle East in the foreign press.

Political News Translation (English/Arabic)

Press Centre for Foreign Correspondents

Working as a coordinator for the foreign correspondents, where facilitate getting them the needed permissions for shooting, arrange their visit program and set their appointments agenda

Preparing the regular Report covering the articles of the foreign correspondents in Egypt

Regular administrative work

Acting as a PR agent, representing the press centre in various Events &.Conferences and acting as Media office representative

Languages & Computer Proficiency

Arabic Native

English Excellent

Computer Yat Professional Diploma In Secretary

86 hours (Win.xp-Internet–Word –Excel-Power Point-Typing Speed).


2011 Change Management for Public and Private Sector Institutions

ILO ( International Labour Organization )

Turin – Italy

2012 Competitive Intelligence in a dynamic challenging work environment

(3 Credit hours) at ESLSCA

Paris – France

General Skills

Self- motivated

Team work ethics

Initiative in relation of how work should be done

Good interpersonal and communication skills

Excellent Organizational Skills

Strong multi-tasking and prioritization skills

Strong results orientation

Commitment to continuous learning

Social sense to migrate with new people and places

Contact this candidate