Customer Service Office
Resume:
Sherwin Anthony D. de Jesus
Address: #**** **. **** ******* ********** Tarlac
E-mail: ***********@*****.***
Mobile Phone: +639**-***-****
CAREER OBBJECTIVE
To secure a position in a premier company with the opportunity to utilize my abilities, skills, trainings and expertise learned from my previous employment that will further the company's goals and allow my future advancement in the chosen field.
WORK EXPERIENCE
Office for Transportation Security – DOTr
Clark International Airport
Clark field Angeles Pampanga
Security Screening Officer
September 1, 2015 to August 1, 2017
Responsibilities:
•Must be people and customer service oriented, have an ability to communicate effectively during a crisis situation and deal with passengers in a professional manner.
•Screen Passengers and their baggage using hand-held metal detectors and/or manual search to ensure no prohibited items enter the secure area.
•Monitor the flow of passengers through the checkpoint to ensure efficiency.
•Test the baggage for any prohibited items using equipment such as x-ray machines.
•Report all Incidents and/or breaches using established communication channels.
•Follow aviation regulations and standard operating procedures
Equicom Savings Bank
#215 Salcedo St. G/F Renaissance Condominium
Legaspi Village, Makati City
Roving Teller
July 1, 2008 to May 16, 2011
Responsibilities:
•Deposit / pick-up delivery services and branch services including ATM off-site loading and unloading.
•Responsible for the accurate and efficient handling of receipts and disbursement of funds (deposits and withdrawals) as well as other miscellaneous transactions and effectively servicing account openings and creating a positive image for the Bank.
PHARMASPEC N.A INC.
29 Quezon Avenue, Quezon City Metro Manila
Professional Medical Representative
January 2008 to June 2008
Responsibilities:
•Each representative is allotted for each area. Thus each representative of each area can survey the needs of the area people and can make up a forum of their needs and future targets. The representatives along with the area people and area doctors and other medical professionals make a plan for their better living, better future and better healthcare services.
•Developing strategies even though there is not a threat or a negative impact on the product. But the strategies should be kept developing all the time for the increment of the opportunities to meet the needs of the people for a stable market value and reputation.
QUALIFICATIONS
•Hardworking and self-motivated
•Fresh and eager to learn
•Positive attitude towards work
•Values respect in all aspects of life
•Able to do work with minimal supervision
•Able to provide professional customer service and support
TRAININGS AND SEMINARS ATTENDEND
•Screeners Refresher Training Course (40 hrs.)
(September 5, 2016 to September 9, 2016)
K – Hotel Clark field Pampanga
•Basic Aviation Security Screener Course (80 hrs.)
(Sept. 16, 2015 to Sept. 25, 2015)
Office for Transportation security – Main office
Andrews Ave. Corner Aurora Blvd. Pasay City
•Explosives Familiarization Seminar (8 hrs.)
(October 15, 2015)
Clark International Airport, Clark Field Pampanga
•Counterfeit Detection of Peso, Dollar and other Foreign Currencies (8 hrs.)
(January 17, 2009)
Equicom Savings Bank - L.P Leviste St., Salcedo Village Makati City
•Service Excellence workshop (8 hrs.)
(October 03, 2008)
Equicom Savings Bank - L.P Leviste St., Salcedo Village Makati City
•FCDU Operations seminar (8 hrs.)
(September 20, 2008)
Equicom Savings Bank - L.P Leviste St., Salcedo Village Makati City
TECHNICAL SKILLS
Microsoft Operating Systems
Windows 7 Windows XP Windows Vista
Microsoft Office
MS word Excel Power Point
EDUCATION
University of the East – Manila
Bachelor of Science in Information Technology
2003 – 2006
AMA Computer College – Tarlac
2000 – 2003
PERSONAL INFORMATION
Birth date: Aug. 13, 1983
Citizenship: Filipino
Civil Status: Married
Religion: Catholic
Sex: Male
CHARACTER REFERENCE
Julius Salas
Tarlac City
Ferdinand Y Punsalang
Security Screening Officer
Bamban, Tarlac
Allan Panisal
Cash Services Head
Cavite City
I hereby certify that the above information given are true and correct as to the best of my knowledge.
Sherwin Anthony D. de Jesus
Applicant
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